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Ewing Buick GMC

Plano, TX

4.7
1,669 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years. His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered. When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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6425 Dallas Pkwy

Plano, TX

75024

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Showing 1,669 reviews

April 29, 2019

Outstanding service. They were great. Steve Fortner in service especially. I was in from out of town and they treated me like I’d been a long time customer. More

by Southwest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fortner
May 02, 2019 -

Ewing Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for the great review!

April 29, 2019

Great service Great work, they communicate often and keep you informed of the timeline. My car looked like new after they worked on it. Enterprise is right by t More

by ghorigian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Allen
May 02, 2019 -

Ewing Buick GMC responded

Hi there, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 26, 2019

Don't trust this dealership for warranty service repair Dealership said I needed 4 new Michelin tires on a 2017 Envision. I asked about the tire warranty since the tires were 6 yrs-60K miles and I only had More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Fortner
May 14, 2019 -

Ewing Buick GMC responded

Hi, thank you for bringing this unfortunate situation to our attention. We would like the opportunity to regain your trust in our business, if we still can. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 665-3131 when you have a chance. Thank you, and we look forward to hearing from you.

May 14, 2019 -

Ewing Buick GMC responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (972) 665-3131 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 14, 2019 -

Suzanne responded

I called this number and I am not sure which option to pick. Please give me a call so we can discuss this. I believe you should have my number on record.

May 14, 2019 -

Ewing Buick GMC responded

Hi Suzanne, We only have your first name; and unfortunately, we cannot pull your profile based only on first name. You can reach our Service Director, Ann Johnson directly at ajohnson@ewingbuickgmc.com or by calling her direct line, 214-547-2988. She will be more than happy to speak with you. Again, we are very sorry for your experience!

April 23, 2019

Standard Service Great service department. Rick Gonzales always gives us great service. Standard oil change and transmission service. Also fixed a vacuum leak in the A More

by CTucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzales
Apr 23, 2019 -

Ewing Buick GMC responded

Hi there, thank you so much for your positive comments about Ewing Buick GMC's service department! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2019

Great Had to come in for service on my new truck and was already very worried about what the dealership was going to cover and do. Rick made the whole exper More

by Chase12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick gonzalez
Apr 23, 2019 -

Ewing Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

April 19, 2019

Awesome dealership Awesome dealership, sales and service are extraordinary. The facility and employees go above and beyond my expectations. This dealership group will be More

by NDgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stolp
Apr 23, 2019 -

Ewing Buick GMC responded

Hi, we are so happy to read such a great review about Ewing Buick GMC! We sincerely value your business and look forward to your next visit! Have a wonderful day.

April 15, 2019

Best Service Department appointment! The professionalism of this service department is outstanding. It was pouring rain and they pulled it into the garage for us to get in. The parts depa More

by Douthey2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Ancker
Apr 23, 2019 -

Ewing Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ewing Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2019

Friendly and prompt service You can’t beat this dealership from service to the sales team. Been going to Ewing since 2012 and have bought three Yukon’s, I won’t trade any where More

by Keith22174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fortner
Apr 21, 2019 -

Ewing Buick GMC responded

Hello, thank you for being a loyal customer. We really appreciate your positive review and look forward to helping you again in the future!

April 07, 2019

Best car purchase experience Ever!! Wayne Holten our salesman was great. Jason in finance was great. Our whole experience was great. Easiest auto purchase I've ever had. Knew exactly wha More

by The Sanners
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Holten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Ewing Buick GMC responded

We are happy to see that you found our staff to be so courteous and knowledgeable. We strive to provide excellent customer service every day. See you soon!

Apr 15, 2019 -

Ewing Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

April 04, 2019

Service The service advisor Rick Gonzales was very friendly. The service are and waiting area are very clean and have a relaxing aura. Service was performed More

by Dutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzales
Apr 10, 2019 -

Ewing Buick GMC responded

Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

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