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Ewing Buick GMC
Plano, TX
1,669 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,669 reviews
April 29, 2019
Outstanding service. They were great. Steve Fortner in service especially. I was in from out of town and they treated me like I’d been a long time customer. They were great. Steve Fortner in service especially. I was in from out of town and they treated me like I’d been a long time customer. More
by Southwest1
Employees Worked With
Steve Fortner
April 29, 2019
Great service Great work, they communicate often and keep you informed of the timeline. My car looked like new after they worked on it. Enterprise is right by t Great work, they communicate often and keep you informed of the timeline. My car looked like new after they worked on it. Enterprise is right by them so it's convenient to get the rental. Jon Allen did a fantastic job. I recommend them! More
by ghorigian
Employees Worked With
Jon Allen
April 26, 2019
Don't trust this dealership for warranty service repair Dealership said I needed 4 new Michelin tires on a 2017 Envision. I asked about the tire warranty since the tires were 6 yrs-60K miles and I only had Dealership said I needed 4 new Michelin tires on a 2017 Envision. I asked about the tire warranty since the tires were 6 yrs-60K miles and I only had 30K and 2 yrs. They told me there wasn't a warranty. I explained that Michelin does give a warranty. I got a case# from Michelin and they confirmed the tires were under warranty and this dealership still argued with me and told me I was being informed wrongly. I gave the dealership the phone number to call and they said that wasn't a good number for Michelin but yet it worked for me. I spent 2 hours just trying to get them to contact Michelin and get the prorate amount I had to pay As it turns out Michelin paid 60% of purchase price for the tires, I paid 40%. How many more customers are they ripping off? When you buy a new car the tires are warranted under the tire manufactures warranty, so beware of this dealership, they will try to cheat you. I have been going to this dealership for 4 yrs. More
by Suzanne
Employees Worked With
Steve Fortner
April 23, 2019
Standard Service Great service department. Rick Gonzales always gives us great service. Standard oil change and transmission service. Also fixed a vacuum leak in the A Great service department. Rick Gonzales always gives us great service. Standard oil change and transmission service. Also fixed a vacuum leak in the AC system. Thanks! More
by CTucker
Employees Worked With
Rick Gonzales
April 19, 2019
Great Had to come in for service on my new truck and was already very worried about what the dealership was going to cover and do. Rick made the whole exper Had to come in for service on my new truck and was already very worried about what the dealership was going to cover and do. Rick made the whole experience very easy and a lot better. More
by Chase12
Employees Worked With
Rick gonzalez
April 19, 2019
Awesome dealership Awesome dealership, sales and service are extraordinary. The facility and employees go above and beyond my expectations. This dealership group will be Awesome dealership, sales and service are extraordinary. The facility and employees go above and beyond my expectations. This dealership group will be the only place I buy and service my vehicles. More
by NDgirl
Employees Worked With
Tim Stolp
April 15, 2019
Best Service Department appointment! The professionalism of this service department is outstanding. It was pouring rain and they pulled it into the garage for us to get in. The parts depa The professionalism of this service department is outstanding. It was pouring rain and they pulled it into the garage for us to get in. The parts department was so helpful and nice. A true pleasure with everyone we encountered. Ewing is top notch in our book! More
by Douthey2
Employees Worked With
Brad Ancker
April 11, 2019
Friendly and prompt service You can’t beat this dealership from service to the sales team. Been going to Ewing since 2012 and have bought three Yukon’s, I won’t trade any where You can’t beat this dealership from service to the sales team. Been going to Ewing since 2012 and have bought three Yukon’s, I won’t trade any where else but Ewing. More
by Keith22174
April 07, 2019
Best car purchase experience Ever!! Wayne Holten our salesman was great. Jason in finance was great. Our whole experience was great. Easiest auto purchase I've ever had. Knew exactly wha Wayne Holten our salesman was great. Jason in finance was great. Our whole experience was great. Easiest auto purchase I've ever had. Knew exactly what I wanted and they had the nicest one we'd looked at. Probably easiest sell they've ever had also. They matched other dealers prices. So we were very happy and got exactly what we wanted. Case closed. More
by The Sanners
Employees Worked With
April 04, 2019
Service The service advisor Rick Gonzales was very friendly. The service are and waiting area are very clean and have a relaxing aura. Service was performed The service advisor Rick Gonzales was very friendly. The service are and waiting area are very clean and have a relaxing aura. Service was performed as expected. The sensor for the fuel filter was not reset to 100% after the filter was replaced. It was rectified after taking it back. More
by Dutch
Employees Worked With
Rick Gonzales
