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Ewing Buick GMC
Plano, TX
1,669 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,669 reviews
May 11, 2019
2nd Time Buyer with Suzanne 9 years after my first SUV purchase, Suzanne was still there to help me with my recent SUV purchase. Wonderful and stress free from start to finish. 9 years after my first SUV purchase, Suzanne was still there to help me with my recent SUV purchase. Wonderful and stress free from start to finish. No pressure and came back numerous times to test drive multiple cars. Visited just about every dealership searching; Suzanne, Fish and Gary as well as Ewing was heads and shoulders above everyone else. More
by GMC owner
May 10, 2019
The Most Exceptional Service I have been working with Brad, in service, for years. Each and every time, I enjoy the most exceptional service with Brad. He is always friendly, wi I have been working with Brad, in service, for years. Each and every time, I enjoy the most exceptional service with Brad. He is always friendly, willing to help me find the best price on tires, etc. for my vehicle, and he goes above and beyond all expectations, and to be fair and honest, I am one to have high expectations for people in the service industry. No matter if I purchase another GMC, I am certain Brad and Ewing will always be my go-to for servicing my vehicles! Thank you for always doing your best!! More
by RobynH
Employees Worked With
Brad Ancker
May 10, 2019
Great Customer Care I wasn’t to enthusiastic about car shopping, it wasn’t in my plans until a massive hail storm totaled my previous SUV and I was faced with having to m I wasn’t to enthusiastic about car shopping, it wasn’t in my plans until a massive hail storm totaled my previous SUV and I was faced with having to make another SUV purchase! I’d like to thank Wayne for making this experience a very pleasant one and for his patience and kindest shown towards my family and I. Sincerely, New to Texas More
by New2Texas
Employees Worked With
May 07, 2019
Great customer service Ewing offers great customer service- everyone is friendly and very knowledgeable The finance officer was great to work with. Everyone answered all Ewing offers great customer service- everyone is friendly and very knowledgeable The finance officer was great to work with. Everyone answered all our questions. The service department always does an awesome job. More
by BRW
Employees Worked With
May 07, 2019
Excellent Service and Communication Natalie was a fantastic salesperson in helping my wife and I find exactly what we were looking for. Even though it wasn't on their lot, she worked wit Natalie was a fantastic salesperson in helping my wife and I find exactly what we were looking for. Even though it wasn't on their lot, she worked with her manager and other dealerships to find our exact vehicle, got us to the price point we wanted to get to, and provided updates to us on a daily basis while we waited for our Yukon to arrive. The closing process was simple and streamlined and she has followed up numerous times after everything was final to make sure we were satisfied. We would definitely recommend Natalie and Ewing GMC for any new purchase. More
by StephenD
Employees Worked With
Natalie Collins
May 04, 2019
Great service! Suzanne went above and beyond and got the truck of my dreams for a great price! 5-star experience from start to finish! Great job! Suzanne went above and beyond and got the truck of my dreams for a great price! 5-star experience from start to finish! Great job! More
by tys
Employees Worked With
May 03, 2019
No customer focus Oil change and estimate for body repair; two tasks and neither went well. After completion of oil change I was not informed that the car was ready. Ha Oil change and estimate for body repair; two tasks and neither went well. After completion of oil change I was not informed that the car was ready. Had to drive around the corner to another department to hear that they didn't make repair estimates which my insurance requires before authorization. Not going back here. More
by Sierra
Employees Worked With
Tim Stolp
May 02, 2019
New truck warranty work Great experience with JR Lopez and the maintenance team. What I thought would take 2-3 days, they turned in 1/2 day! Great job. Great experience with JR Lopez and the maintenance team. What I thought would take 2-3 days, they turned in 1/2 day! Great job. More
by Bproctor
Employees Worked With
JR Lopez
May 01, 2019
Three time buyer! We have had great buying experiences with Suzanne and Ewing for our last three vehicles! Great ongoing service as well during our 13 years of doing We have had great buying experiences with Suzanne and Ewing for our last three vehicles! Great ongoing service as well during our 13 years of doing business with Ewing. Highly recommend this salesperson and dealership. More
by EwingCustomersince2006
Employees Worked With
April 30, 2019
Great experience! Natalie Collins was the best salesperson! She was so helpful and very knowledgeable. I would definitely recommend Natalie and Ewing Buick/GMC to my f Natalie Collins was the best salesperson! She was so helpful and very knowledgeable. I would definitely recommend Natalie and Ewing Buick/GMC to my family and friends! More
by Heather70
Employees Worked With
Natalie Collins
