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Ewing Buick GMC
Plano, TX
1,669 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,669 reviews
May 31, 2019
Excellent Service Suzanne was so helpful throughout the entire process. There was never any pressure and it was a great overall experience. Would highly recommend worki Suzanne was so helpful throughout the entire process. There was never any pressure and it was a great overall experience. Would highly recommend working with her. Very satisfied! More
by andrewjoberst
Employees Worked With
May 30, 2019
Excellent Service My experience with Ewing Buick GMC and its employees was above and beyond anything I have experienced in my previous multiple car buying transactions. My experience with Ewing Buick GMC and its employees was above and beyond anything I have experienced in my previous multiple car buying transactions. The staff was very professional and pleasant. More
by corbingatlin
Employees Worked With
May 29, 2019
Helpful and Responsive Natalie was very responsive and helpful. I had never purchased a used car before and so had a lot of hesitations coming into the process. I had been t Natalie was very responsive and helpful. I had never purchased a used car before and so had a lot of hesitations coming into the process. I had been to a couple of other dealerships and got the full used car sales pitch and pressure, but Ewing GMC and Natalie were different. She was was incredibly helpful throughout the process focusing on my questions and needs -- not simply moving a car off the lot. She made my first used car purchase a great experience. More
by Buick
Employees Worked With
Natalie Collins
May 28, 2019
Outstanding service Rick Gonzalez went above and beyond to take care of my truck. He was precise and helpful in making sure that my vehicle continued to run like new. I h Rick Gonzalez went above and beyond to take care of my truck. He was precise and helpful in making sure that my vehicle continued to run like new. I highly recommend Rick when ever you visit. More
by Qlewisd
Employees Worked With
Rick Gonzalez
May 28, 2019
Great experience I have had such a great experience with Ewing, I have purchased 3 GMC Denali's and 2 of them from Gary Parr in less than 2 years. Ewing is my dealersh I have had such a great experience with Ewing, I have purchased 3 GMC Denali's and 2 of them from Gary Parr in less than 2 years. Ewing is my dealership and Gary is my contact for new trucks. More
by Wcharper
Employees Worked With
May 22, 2019
Oil Change & cabin repairs As always, the dealership fixed what they were supposed to and came in at (or below) estimate. Great people to work with as they always are As always, the dealership fixed what they were supposed to and came in at (or below) estimate. Great people to work with as they always are More
by Coop123
Employees Worked With
Steve Fortner
May 20, 2019
Excellent service, From the minute I arrived to the dealership to get my car serviced I received quick courteous treatment. I received a call in the afternoon to let me From the minute I arrived to the dealership to get my car serviced I received quick courteous treatment. I received a call in the afternoon to let me know the status and the car was ready the day after as stated. More
by fcocassina
Employees Worked With
Benjamin Towb
May 17, 2019
Fantastic customer service!! Benjamin was very accommodating and provided me with a loaner car without my having to request one. He is very personable and strives to exceed his c Benjamin was very accommodating and provided me with a loaner car without my having to request one. He is very personable and strives to exceed his clients expectations. The waiting area at this dealership is quite wonderful with the offerings of coffee, tea, sodas and snacks. They have an area for you to work on your laptop, watch television or go into the quite study room with gorgeous fish. Thank you Benjamin for taking care of us!! More
by AmazingCustomer!!
Employees Worked With
Benjamin in the service department, was extremely helpful. He makes servicing my vehicle a pleasure!
May 14, 2019
Amazing Customer Service I am typically a little hard to please when it comes to purchasing a car. Also, I wanted to do a lease this time and I had never done that before (so I am typically a little hard to please when it comes to purchasing a car. Also, I wanted to do a lease this time and I had never done that before (so I had lots of questions). Suzanne worked with me to make sure I found the exact car I liked. It was a great experience and I will go back to Ewing again! Thanks for going above and beyond! More
by ErickaB
May 11, 2019
I made my first purchase as a Widow Historically, I have absolutely hated the time, detail and drama that goes into making a car purchase. All day on a Saturday??? Who wants that? I t Historically, I have absolutely hated the time, detail and drama that goes into making a car purchase. All day on a Saturday??? Who wants that? I typically would have my husband do the shopping, then bring it to me to see and test drive. Then I'd let him spend the 4 hours that it takes to agree on a purchase price, trade-in value and to procure the financing. However, since Ewing (2 cars ago), I have found it to be far less exasperating. My husband was with me for the Lacrosse purchase in 2013. But after he passed away, I wanted a newer car. I found it online, called to check it out and was connected with Natalie Collins. What a gift to have a female sales person!!! She stayed late so I could come after work on a weeknight. We wrapped everything up and I got my financing that same night. So much less painful, especially during a period when everything I do is now a "first". More
by Ewing Buick
Employees Worked With
Natalie Collins
