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Ewing Buick GMC
Plano, TX
1,664 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,664 reviews
July 04, 2019
Yukon XL Service As much as I hate my Denali this dealership has the best service. They go above an beyond for their customers. Jim Bearden took care of me. As much as I hate my Denali this dealership has the best service. They go above an beyond for their customers. Jim Bearden took care of me. More
by Rick95
Employees Worked With
Jim Bearsen
July 04, 2019
Excellent dealership Excellent service Excellent employees Very easy to get your vehicle serviced and if you need to wait they have a great customer waiting area .All e Excellent service Excellent employees Very easy to get your vehicle serviced and if you need to wait they have a great customer waiting area .All employees very friendly More
by Jimmy
June 27, 2019
Great experience - Smooth deal! I met with my Sales Rep (Arian) and he listened, provided great feedback and then matched the trade amount I needed! We had come to an agreement in 15 I met with my Sales Rep (Arian) and he listened, provided great feedback and then matched the trade amount I needed! We had come to an agreement in 15 mins and the whole process until out the door was seamless! More
by LCDallas
Employees Worked With
Arian Haghighat, Nathan Speights
June 26, 2019
Great Service As Always! I received a letter from GM stating I may have a brake vacuum problem and if I did to take it to the dealership. The problem was I was already over th I received a letter from GM stating I may have a brake vacuum problem and if I did to take it to the dealership. The problem was I was already over the warranty coverage from GM according to the letter. Anyways I took my truck into Ewing and got it diagnosed and I truly did have the issue. Thank God that I have an extended warranty and they covered the repair for my deductible. Moral of the story is, have an extended warranty and a great dealership such as Ewing to take your truck to!. More
by SteveD
Employees Worked With
Benjamin Towb
June 21, 2019
Relaxed and Easy way to buy a car Worked with Suzzane in the past. Based upon a phone conversation, she was able to schedule and narrow our review. Saving our time looking thru the inv Worked with Suzzane in the past. Based upon a phone conversation, she was able to schedule and narrow our review. Saving our time looking thru the inventory. A test drive allowed us to make our decision. No pressure. Once we made our decision we picked up the new car next day. More
by Les & Linda Ackerman
Employees Worked With
June 20, 2019
Needs new management A month ago, I was in the market for a new car so I visited their showroom. I came on my Harley, so I was dressed accordingly. I spent over 30 minut A month ago, I was in the market for a new car so I visited their showroom. I came on my Harley, so I was dressed accordingly. I spent over 30 minutes browsing the cars in the showroom, getting in and out of them to check seating comfort, and not a single salesman approached me to even say good morning, let alone help me select a car. I purchased a new Envision at another dealership which came with nitrogen filled tires. Shortly after getting it, I lost air in one of the tires and wanted to take it to the dealer to repair the tire and get the nitrogen replaced. When I called for an appointment at this dealershp, I was told that they do not have the capability to support the nitrogen tire program. Really? They are selling dozens of cars a day with nitrogen filled tires, and they are too cheap to acquire the equipment to support the program. This place needs new management. More
by Lorry
Employees Worked With
Lawrence Barnes, Johnathan Duong
June 16, 2019
Review The salesman was great. He helped me to realize I did not need as expensive a vehicle as I had in mind. He seemed very knowledgeable about the product The salesman was great. He helped me to realize I did not need as expensive a vehicle as I had in mind. He seemed very knowledgeable about the product. The best car buying experience I have ever had because of him. More
by Joe
Employees Worked With
June 13, 2019
Service was quick and efficient. Sales were easy to work with without all the pressure. Made a good deal and was receptive to counter offer. was quick and efficient. Sales were easy to work with without all the pressure. Made a good deal and was receptive to counter offer. More
by Sctoo
Employees Worked With
Devon, Nathan Speights
June 12, 2019
Very satisfying. We were interested in looking at an Acadia and Yukon. Suzanne was very patient and a tremendous help in our deciding on an Acadia. She answered all We were interested in looking at an Acadia and Yukon. Suzanne was very patient and a tremendous help in our deciding on an Acadia. She answered all our questions and concerns to our satisfaction. More
by Kippy
Employees Worked With
June 11, 2019
In and Out in 50 minutes I called in from out of state and was connected with Oscar Mora. He was very helpful. He texted me many more pics than what was online. He even s I called in from out of state and was connected with Oscar Mora. He was very helpful. He texted me many more pics than what was online. He even sent pics of the flaws he found on the car. Over the phone, we negotiated price and trade in value. Once I got to the dealership, I was in and out in 50 minutes. Easy, smooth and quick! More
by Pam T
Employees Worked With
