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Ewing Buick GMC
Plano, TX
1,670 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,670 reviews
July 21, 2019
Stressful Day became a Fun Day I went in to have my LaCrosse AC charged and found out it was the compressor so, unprepared, I figured it was time to trade it in! I was very nervous I went in to have my LaCrosse AC charged and found out it was the compressor so, unprepared, I figured it was time to trade it in! I was very nervous even though I had been thinking about it - but not under these circumstances! Then came Herman Jackson to my rescue!! Car salesmen always made me feel uneasy, but Herm was very reassuring and promised he’d help me take care of everything - which he did!! He was very friendly, knowledgeable and in no way pushy - and he delivered the exact car I had been interested in! He really helped me through a stressful day, so I do thank him for that and for his easy friendly manner! More
by scottie716
Employees Worked With
July 17, 2019
Treat you like family! I cannot say enough about Suzanne Newman and Robert Turlington. I just purchased my third GMC from Suzanne and I can honestly say that each experienc I cannot say enough about Suzanne Newman and Robert Turlington. I just purchased my third GMC from Suzanne and I can honestly say that each experience has been stellar. Suzanne and Robert work as a team and they are excellent in seeing that every need is met and the process is completely stress-free. They make me feel special, like family. I highly recommend Suzanne and Robert at Ewing Buick GMC! More
by MHR
July 16, 2019
Tire fix Contacted salesman vehicle purchased from. Arrived at dealership and couldn't get hold of salesman. Nail in tire and was told it needed to be replace Contacted salesman vehicle purchased from. Arrived at dealership and couldn't get hold of salesman. Nail in tire and was told it needed to be replaced. No tire in stock for a '18 Yukon til next day. Since I was from Lubbock, couldn't go next day and was told to try Discount Tire. Since I was there I asked to get vehicle washed. Car returned in about 45 min...not vacuumed, bugs all over windshield. Overall disappointed in visit. More
by Canihit
July 11, 2019
Best service Jim Bearden and the service technicians consistently take excellent care of my vehicles. Fair and honest at all times. I would highly recommend this Jim Bearden and the service technicians consistently take excellent care of my vehicles. Fair and honest at all times. I would highly recommend this place! More
by Julie S
Employees Worked With
Jim Bearden
July 09, 2019
New car purchase Excellent service by sales and finance. Very courteous and professional. They ensured our needs and concerns were addressed. I would recommend this Excellent service by sales and finance. Very courteous and professional. They ensured our needs and concerns were addressed. I would recommend this dealership to friends and family. More
by Ford
Employees Worked With
Christopher Jones
July 05, 2019
Ford Edge I had a very nice experience at Ewing. Oscar did an excellent job and delivered outstanding customer service.. I would recommend him to other people I I had a very nice experience at Ewing. Oscar did an excellent job and delivered outstanding customer service.. I would recommend him to other people I tested in buying a car. More
by ke.thomas
Employees Worked With
July 04, 2019
Excellent dealership Excellent service Excellent employees Very easy to get your vehicle serviced and if you need to wait they have a great customer waiting area .All e Excellent service Excellent employees Very easy to get your vehicle serviced and if you need to wait they have a great customer waiting area .All employees very friendly More
by Jimmy
July 04, 2019
Yukon XL Service As much as I hate my Denali this dealership has the best service. They go above an beyond for their customers. Jim Bearden took care of me. As much as I hate my Denali this dealership has the best service. They go above an beyond for their customers. Jim Bearden took care of me. More
by Rick95
Employees Worked With
Jim Bearsen
June 27, 2019
Great experience - Smooth deal! I met with my Sales Rep (Arian) and he listened, provided great feedback and then matched the trade amount I needed! We had come to an agreement in 15 I met with my Sales Rep (Arian) and he listened, provided great feedback and then matched the trade amount I needed! We had come to an agreement in 15 mins and the whole process until out the door was seamless! More
by LCDallas
Employees Worked With
Arian Haghighat, Nathan Speights
June 26, 2019
Great Service As Always! I received a letter from GM stating I may have a brake vacuum problem and if I did to take it to the dealership. The problem was I was already over th I received a letter from GM stating I may have a brake vacuum problem and if I did to take it to the dealership. The problem was I was already over the warranty coverage from GM according to the letter. Anyways I took my truck into Ewing and got it diagnosed and I truly did have the issue. Thank God that I have an extended warranty and they covered the repair for my deductible. Moral of the story is, have an extended warranty and a great dealership such as Ewing to take your truck to!. More
by SteveD
Employees Worked With
Benjamin Towb
