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Ewing Buick GMC
Plano, TX
1,664 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,664 reviews
March 04, 2020
Superb expertise and patience exhibited by Will Desmond in the body shop. He persevered in making sure the insurance company did not short change the requirements to complete the entire repair. in the body shop. He persevered in making sure the insurance company did not short change the requirements to complete the entire repair. More
by F in
Employees Worked With
Will Desmond
March 04, 2020
Great customer service. Aaron answered every one of my questions. Always kept in touch during the entire buying experience and returned calls or emails in timely fashion questions. Always kept in touch during the entire buying experience and returned calls or emails in timely fashion More
by Gebermudez
Employees Worked With
March 01, 2020
Purchased a new Sierra from Ewing. The process was very smooth, hassle free and competitive. Suzanne and Fish were great to work with. No pushy sales techniques. I looked at three other dealers that smooth, hassle free and competitive. Suzanne and Fish were great to work with. No pushy sales techniques. I looked at three other dealers that were closer to where I live. In each case they were very pushy and wanted me to buy that day. Suzanne and Fish listened and let me make my decision in my time. Much Appreciated. More
by brakenclays
Employees Worked With
Other Employees :
David in F&I, Kevin Navid
February 28, 2020
Jim bearden as usual was excellent!! Have dealt with jim bearden for years & wouldn't want anyone else. Good service, knows what he's doing & of course the service from the shop is tops. Have dealt with jim bearden for years & wouldn't want anyone else. Good service, knows what he's doing & of course the service from the shop is tops. More
by baumann.jerry
Employees Worked With
jim bearden
February 28, 2020
My name is Nicole Frost and I brought my daughters Escalade in. It needed much work! They lent me a wonderful loner with only 6 miles on it. The SUV was ready in just a few days. Rick was excellent wi Escalade in. It needed much work! They lent me a wonderful loner with only 6 miles on it. The SUV was ready in just a few days. Rick was excellent with service. I’ve used Rick since I’ve had it. More
by Stnick3141
Employees Worked With
Rick at Dallas Tollway, Plano, Texas
February 26, 2020
Great team of people! The service department is top shelf! Steve is very helpful and always very friendly. I would recommend Ewing Buick to anyone! shelf! Steve is very helpful and always very friendly. I would recommend Ewing Buick to anyone! More
by Chcalifornia
Employees Worked With
Steve in Ewing Buick Service
February 26, 2020
Arian was great from start to finish! He had great knowledge of the vehicle we were purchasing. He was very personable and professional. I would refer my friends and family to Arian. knowledge of the vehicle we were purchasing. He was very personable and professional. I would refer my friends and family to Arian. More
by fvdelgado
Employees Worked With
Arian H
February 25, 2020
Fast, easy transaction, and they worked quickly to accommodate me as an out of state buyer. Would not hesitate to do business with again, thanks for a great experience! accommodate me as an out of state buyer. Would not hesitate to do business with again, thanks for a great experience! More
by psd73turbo
Employees Worked With
Nick Donahue
February 22, 2020
Every thing went well on both sells Randy was very helpful on everything he put up with all the bs I gave him thanks jd helpful on everything he put up with all the bs I gave him thanks jd More
by Jdjonesx
February 21, 2020
Not the best experience this time. Has a tire replaced and oil change. They didn’t check tire pressure in all the tires, just the new one even though they filled the washer fluid reservoir. and oil change. They didn’t check tire pressure in all the tires, just the new one even though they filled the washer fluid reservoir. More
by kenb99
Employees Worked With
Not sure who the service tech was
