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Ewing Buick GMC
Plano, TX
1,664 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,664 reviews
April 16, 2020
Great customer service. Jeff and Gary were the best. They went above and beyond to get my dream truck. Top notch service! So very happy! They went above and beyond to get my dream truck. Top notch service! So very happy! More
by Lstuddard1
April 15, 2020
Great job and customer service. David Gary, Service advisor kept me updated and help me navigate through repair process with insurance company. Really appreciate the easy process. advisor kept me updated and help me navigate through repair process with insurance company. Really appreciate the easy process. More
by Kerri.kellogg
Employees Worked With
David Gary in service dept
April 14, 2020
Oscar was very helpful. And made the was clean and ready even though it was raining. He took the time to check out a leak that had already been taken care by your technician. Car is driving perfect. Perfec even though it was raining. He took the time to check out a leak that had already been taken care by your technician. Car is driving perfect. Perfect transaction. Thank you oscar and gmc!! More
by Jr
Employees Worked With
April 04, 2020
Great services wasn't a very long wait, advisor was quick at greeting and was very friendly and assured me that it was almost ready by checking in on me. at greeting and was very friendly and assured me that it was almost ready by checking in on me. More
by jlynstafford4113
Employees Worked With
April 02, 2020
First service visit after purchasing our 2020 Enclave for oil change, tire rotation, etc. Everything went very well and they found a GM service bulletin to replace the brake pads in the rear. I was able to g oil change, tire rotation, etc. Everything went very well and they found a GM service bulletin to replace the brake pads in the rear. I was able to get some work done while I waited, too. Excellent experience overall. More
by OldSachseComputerGuy
Employees Worked With
Service Advisor
April 01, 2020
Kevin was AWESOME! He treated me with first class service! He greeted me when I pulled up and he provided a loaner car quickly. Kevin contacted me and provided me great options and advised me what ne service! He greeted me when I pulled up and he provided a loaner car quickly. Kevin contacted me and provided me great options and advised me what needed to be done quickly to resolve my issue. More
by steptoe1914
Employees Worked With
Kevin Braden
March 31, 2020
Suzanne was excellent to work with! She gave us various vehicle options to aid in the process! She was patient and kind. She even gave us a surprise thank you gift upon purchasing! vehicle options to aid in the process! She was patient and kind. She even gave us a surprise thank you gift upon purchasing! More
by Dineen N.
March 24, 2020
From appointment booking to arrival for service, Ewing is a great dealership to work with. We feel appreciated as customers. Our Envision was serviced, washed and delivered as promised. a great dealership to work with. We feel appreciated as customers. Our Envision was serviced, washed and delivered as promised. More
by Longhornhammy
March 20, 2020
Extremely unhappy! More than two weeks to replace bumper on 2009 Subaru! Communication with body shop terrible. Rude treatment during final payment. Will be taking future business to McKinney Subaru. on 2009 Subaru! Communication with body shop terrible. Rude treatment during final payment. Will be taking future business to McKinney Subaru. More
by Dixonsdesk
Employees Worked With
Vincent Durone
