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Ewing Buick GMC
Plano, TX
1,664 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,664 reviews
June 30, 2020
Service great, solves my car problems and pick up and delivery as promised. Quoted something but ended being another piece when truly work on car delivery as promised. Quoted something but ended being another piece when truly work on car More
by carmina
Employees Worked With
Service area. jim and Brad
June 30, 2020
Hello. The service at Ewing Buick GMC was second to none. From the time I walked through the door, til the time I realeased the vehicle to them, I was treated with the utmost respect and care. The lady at th From the time I walked through the door, til the time I realeased the vehicle to them, I was treated with the utmost respect and care. The lady at the front desk was extremely cordial as well as the guy who came out to speak to me about the car. Everything was comfortable, informative and smooth. I would definitely recommend service with them!!! More
by J. Rich
Employees Worked With
Bill Mitchell
June 29, 2020
Very professional, they detailed the car even when it was supposed to be wash and vacuum. Very comfortable chairs in the waiting room. Took a little while but the outcome was worth the wait! supposed to be wash and vacuum. Very comfortable chairs in the waiting room. Took a little while but the outcome was worth the wait! More
by GrydOrDie
Employees Worked With
June 29, 2020
Very nice experience and work was done to my satisfaction Chad was great to work with Will continue to use your service This requirement is too long!!!!!9 Chad was great to work with Will continue to use your service This requirement is too long!!!!!9 More
by Mg1948
Employees Worked With
Chad in collision repair
June 26, 2020
Ben Towb, the service agent, was courteous & professional. He explained what needed to be done to my car in addition to the oil change that I originally went to the dealership service departmen professional. He explained what needed to be done to my car in addition to the oil change that I originally went to the dealership service department to do. More
by asyel56
Employees Worked With
Service Dept.
June 26, 2020
The work was fast & accurate. Ben Towb was courteous & professional. He explained what needs to be done to my car in addition to the oil change that I originally required. professional. He explained what needs to be done to my car in addition to the oil change that I originally required. More
by asyel56
Employees Worked With
Service Dept
June 24, 2020
Oscar was incredibly helpful with the entire process from start to finish in purchasing my vehicle! He was very knowledgeable and able to help as I went through the process of buying a vehicle on my own for start to finish in purchasing my vehicle! He was very knowledgeable and able to help as I went through the process of buying a vehicle on my own for the first time. I felt very comfortable dealing with Oscar which is rare for car salesmen. He didn't try to push any unnecessary add-ons or vehicles that I knew I didn't need or wasn't interested in. He was very friendly, quick, and responsive to any communication I had with him while not face-to-face (i.e. email, phone, text). Overall five stars for both the dealership and salesman for making this a painless and enjoyable process. I will recommend all my friends and family reach out to Oscar when starting their car buying search! More
by brendanhufnagel
Employees Worked With
June 24, 2020
Benjamin was very responsive when I needed a tow and cooperative relative to diagnostics of a dead battery. No contentious sales pitch or other services needed to be addressed. On time professiona cooperative relative to diagnostics of a dead battery. No contentious sales pitch or other services needed to be addressed. On time professional and they have earned my business long term. More
by myron
Employees Worked With
Benjamin Towb
June 22, 2020
Great Service Each Visit This is our 3rd service visit with our new vehicle and each time, service is great. Estimated time for repairs is accurate and clear communication. This is our 3rd service visit with our new vehicle and each time, service is great. Estimated time for repairs is accurate and clear communication. Kevin Braden assisted us with our vehicle servicing and he was great to work with! Looking forward to future service work with Kevin. More
by SewingMama
Employees Worked With
Kevin Braden
June 22, 2020
Excellent customer service; listens to issues and does not push or create issues that do not need to be fixed. Jim Bearden is the best service advisor I have ever had! not push or create issues that do not need to be fixed. Jim Bearden is the best service advisor I have ever had! More
by NH
Employees Worked With
Jim Bearden
