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Ewing Buick GMC
Plano, TX
1,663 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,663 reviews
November 26, 2020
The dealership was great, both Randy and Gary helped me in the process of buying my new car. This was the third dealership I had been to and definitely the best experience. in the process of buying my new car. This was the third dealership I had been to and definitely the best experience. More
by kaitlynkitchen
November 25, 2020
Benjamin is always pleasant and ensures that all issues are addressed and taken care of. I know I’m in good hands when I drop off my 2020 GMC HD Denali. are addressed and taken care of. I know I’m in good hands when I drop off my 2020 GMC HD Denali. More
by Tim W
Employees Worked With
Benjamin
November 24, 2020
Great service, friendly staff. Our salesman worked to get us savings without us asking and even informed us of saving options we weren’t aware of. us savings without us asking and even informed us of saving options we weren’t aware of. More
by kmoore1151
Employees Worked With
November 21, 2020
Great experience with the purchase process and awesome follow up by my sales person (Austin Bell). Although I had an initial issue with the car a day after purchase, The dealership took care of it right a follow up by my sales person (Austin Bell). Although I had an initial issue with the car a day after purchase, The dealership took care of it right away and Austin made to sure to spend time with me in the service Dept while it was being finished. He even filled up my tank with gas. Impressive customer service so far. More
by DeLugo - Happy Customer
Employees Worked With
Jason Saba, Austin Bell
November 20, 2020
Excellent service department experience: quick check in, almost no wait getting loan car, quick check out. Reasonable pricing for all common services (oil changes, alignment, ...). almost no wait getting loan car, quick check out. Reasonable pricing for all common services (oil changes, alignment, ...). More
by Alex P.
Employees Worked With
Jim
November 18, 2020
I would my service experience as fair - at best. A new gentleman would interact will me as I arrived. That was a first and a positive. The service advisors never seem enthusiastic to interact with you. gentleman would interact will me as I arrived. That was a first and a positive. The service advisors never seem enthusiastic to interact with you. They tend to act like you are an annoyance instead of concerned a $55k vehicle w/less than 25k miles has serious transmission issues. The topper us the dealer's petty policy of charging ne $20 because the loaner was not returned with the same gas level. (Close but a little off). That short sided pettiness will drive me to purchase me next vehicle from a different dealer. More
by StarHound
Employees Worked With
John Doe
November 17, 2020
Excellent salesman Austin Bell put together a good deal I couldn't say no to. Great dealership that I will refer friends and family to. couldn't say no to. Great dealership that I will refer friends and family to. More
by Randrewsum
Employees Worked With
Jason Saba, Kevin Navid, Austin Bell
November 13, 2020
Even though we purchased a used car - it was cleaned on the inside and out, Oscar was honest about the condition of the car, and so helpful with the price. It was such a pleasant experience. the inside and out, Oscar was honest about the condition of the car, and so helpful with the price. It was such a pleasant experience. More
by DJohnson
Employees Worked With
