Ewing Buick GMC

I visited Erwin Buick GMC (Plano) and selected a vehicle I visited Erwin Buick GMC (Plano) and selected a vehicle a month ago. I had a great experience with my salesperson. After agreeing on what truck I wa I visited Erwin Buick GMC (Plano) and selected a vehicle a month ago. I had a great experience with my salesperson. After agreeing on what truck I wanted to buy, I felt a little apprehensive after leaving the dealership with the truck. After some trepidation, I decided to look into the dealership reviews as well as the sales manager to see what others ' experiences were. After looking up the dealership reviews it seems the consensus is like my experience with my salesperson. I didn't stop there! I continued to look up the sales manager Kevin Navid who was the core issue of my negative experience with this dealership. While researching the sales manager Kevin Navid I was saddened and appalled with the posts on his Facebook account. This guy has a very polarizing attitude that should never be tolerated when dealing with the public and representing this business a member of their leadership. Unfortunately, I was not surprised to see the HATE and RACISM on many of his posts on his Facebook account. The lack of professionalism that he displayed as well as the poor treatment throughout this entire experience now made sense. Everyone is fully aware of what is going on in the country and I feel that Ewing Buick GMC has a responsibility to ensure that their "Management" is displaying the proper image as a leader of their business. Kevin Navid has spewed HATE and RACISM and makes it very clear on his Facebook account what he thinks about the government and other races. I am sending a letter with all copies of my findings to the BBB and the Consumer Protection Bureau. BUYER BEWARE!!! Please spend your money with a dealership that cares about their customers and treats them with respect. I left there and purchased a new vehicle with another dealership and received a much better treatment the same day. I'M VERY HAPPY NOW! I posted my finding to YEAP because this site didnt allow me to . More

I every time we take our car in for regukar maintenance, there is a Laundry list of items and issues found. The car is only 5 years old so either we were sold a lemon, the quality of this particular model there is a Laundry list of items and issues found. The car is only 5 years old so either we were sold a lemon, the quality of this particular model is poor, or the dealer has high maintenance quotas. More

I have done business with this dealership for many years and I keep returning because of their great all around service. Want to recognize Randy Harp. and I keep returning because of their great all around service. Want to recognize Randy Harp. More

I have leased 3 vehicles back to back with GMC and could I have leased 3 vehicles back to back with GMC and could not be happier. The sales process is a breeze. They are honest, upfront and do not waste yo I have leased 3 vehicles back to back with GMC and could not be happier. The sales process is a breeze. They are honest, upfront and do not waste your time. Love Love Love working with Suzanne! I have worked with her and also with Randy. It has been a pleasure working with both of them. The entire "dealership" process is very pleasant and super quick. I also enjoyed financing process and it was also very appropriate. I had a new vehicle in a matter of hours. The inventory was low but that is to be expected due to the Corona Virus situation. The service is impeccable at the Ewing location and is never fussy. Suzanne and Randy have made my car experience pleasant and satisfying for the 3rd time in a row. More

Brought the car in for lots of problems and the one thing we asked was to fill the washer fluid. They didn’t even do that and they left the car dirtier than when we dropped it off. All it seemed like they di we asked was to fill the washer fluid. They didn’t even do that and they left the car dirtier than when we dropped it off. All it seemed like they did was change the oil. The service advisor didn’t seem to care much and didn’t seem to have time for us. More

Dealership was clean and well kept. Enjoyed working with with Vincent and appreciated him providing a personal video of the vehicle before I drove out to look at it. with Vincent and appreciated him providing a personal video of the vehicle before I drove out to look at it. More

Great guy!! I love my experience he was honest no haggling or sales tactics hidden... Wilson was very warming and knowledgeable of the vehicle Thanks haggling or sales tactics hidden... Wilson was very warming and knowledgeable of the vehicle Thanks More

this has been the most positive over the top car buying experience I’ve ever had. I am so pleasantly surprised at how nice and warm and friendly and sincere everyone at has been. I feel like I’ve known Suz experience I’ve ever had. I am so pleasantly surprised at how nice and warm and friendly and sincere everyone at has been. I feel like I’ve known Suzanne Newman and Robt Fish Turlington for many years. She took extremely good care of me, listened to my wants and needs and what I was wanting to do. The only people to deal with... Ewing Buick GMC. Ask for Suzanne. More

Suzanne was very nice and helpful throughout the whole process. She answered all my questions patiently and helped make this whole car buying experience pleasant. Her colleague, Fish, was also very help process. She answered all my questions patiently and helped make this whole car buying experience pleasant. Her colleague, Fish, was also very helpful. Overall, I had a great experience purchasing a car from Ewing Buick GMC. More

Suzanne was awesome! Honestly came in for test drive only...left with my Buick. She took her time and was not pushy. I was very impressed with dealership- cleanliness, setup, friendly staff; all of it! only...left with my Buick. She took her time and was not pushy. I was very impressed with dealership- cleanliness, setup, friendly staff; all of it! More