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Ewing Buick GMC
Plano, TX
1,663 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,663 reviews
February 07, 2021
Great service and companion during the whole process. Oscar was very professional when showing the cars and explaining the pros and cons of each one. Really recommend him. Oscar was very professional when showing the cars and explaining the pros and cons of each one. Really recommend him. More
by jperezes88
Employees Worked With
February 04, 2021
Great service...great service, friendly people, got me in and out in a timely manner. Explained what the underlying issue was and resolved it. Thanks and out in a timely manner. Explained what the underlying issue was and resolved it. Thanks More
by Scottdavis0918
February 03, 2021
I emailed Ewing with the specific details on the GMC Sierra I wanted and they delivered. They gave me their best price upfront. Absolutely no haggling! Salesman Randy Harp was excellent and very profess Sierra I wanted and they delivered. They gave me their best price upfront. Absolutely no haggling! Salesman Randy Harp was excellent and very professional! More
by cmcallister
Employees Worked With
February 02, 2021
Tab Brede exhibited excellent customer service and it was very nice conducting business with him. From now on I’ll be doing business with Ewing service department. very nice conducting business with him. From now on I’ll be doing business with Ewing service department. More
by Lawrence Collins
Employees Worked With
Tab Brede
February 02, 2021
In my long career of buying cars, I finally feel I got a good deal. Thank you Ewing family. I would recommend family and friends. good deal. Thank you Ewing family. I would recommend family and friends. More
by ddmarotta
Employees Worked With
January 29, 2021
Very impressed with the Ewing dealership here in Plano, from the time I walked in until I left! Clean, friendly, professional atmosphere with superb service! from the time I walked in until I left! Clean, friendly, professional atmosphere with superb service! More
by kay
Employees Worked With
Tab Brede
January 29, 2021
Superb purchasing process and customer service that extended well after the car was purchased and not their responsibility anymore. I will purchase more cars here. extended well after the car was purchased and not their responsibility anymore. I will purchase more cars here. More
by Jenn
Employees Worked With
January 28, 2021
Oscar was very helpful and made things easy for us. Experience was excellent. I would highly recommend Oscar. He is awesome. 5 star to this dealership. Experience was excellent. I would highly recommend Oscar. He is awesome. 5 star to this dealership. More
by rpmrock
Employees Worked With
January 27, 2021
Disappointing that a car with 1000 miles already needed 2 repairs or parts. Only one was actually replaced .unclear why they would not believe us. repairs or parts. Only one was actually replaced .unclear why they would not believe us. More
by Thome
Employees Worked With
Service dept.
January 27, 2021
Ewing (& especially Steve Fortner) is always friendly, polite & courteous. Steve treats customer (me) as if a relative - meaning, always does his best (100%) to address any needed repairs and as timely as polite & courteous. Steve treats customer (me) as if a relative - meaning, always does his best (100%) to address any needed repairs and as timely as possible. All potential-future issues are always addressed as well. Any repair is thoroughly explained. I very much appreciate the use of a loaner vehicle for repairs requiring more than 1-day on an older car like mine. Being female, I appreciate the respect Steve & others there have always shown me. Steve has always treated me as an equal and has never talked down to me or discounted what I say about any car issue when I tell him what has occurred. (I wish I could say this about every dealer I've ever dealt with, but that isn't the case.) Thank you Steve and other service advisors, mechanics at Ewing Buick for a great service department. - Catherine Groseclose More
by Catherine G
Employees Worked With
Steve Fortner (5 stars)
