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Ewing Buick GMC
Plano, TX
1,663 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,663 reviews
June 18, 2021
From the moment I started interacting with Larry Smith at Ewing, I knew I was dealing with someone that truly cared for the ultimate customer service experience. From the personalized video showing the actua Ewing, I knew I was dealing with someone that truly cared for the ultimate customer service experience. From the personalized video showing the actual vehicle I inquired a out, to offering water and snacks and finally delivering the vehicle, Larry was extremely helpful. He has a great team behind him but Larry truly displayed all of the characters of a great customer service experience, at a dealership at that! Overall, great experience and I look forward to making the 600 miles round-trip again if I ever need another vehicle! Keep up the great work Ewing! More
by Losbills
Employees Worked With
Larry Smith
June 17, 2021
I have had great service for over 20 years… Ewing Buick/GMC is my “go to” dealer. I’m driving my fourth Yukon and my fifth one will have Fin Ewing’s name on it too…! Buick/GMC is my “go to” dealer. I’m driving my fourth Yukon and my fifth one will have Fin Ewing’s name on it too…! More
by Jmcassondfw
June 16, 2021
Remarkable customer experience and service!Brad and his Remarkable customer experience and service! Brad and his service team always deliver and great experience. Car is service on time and perfect. Thump Remarkable customer experience and service! Brad and his service team always deliver and great experience. Car is service on time and perfect. Thumps up! THANKS More
by RJ Soto
Employees Worked With
Brad Ancker
June 09, 2021
Excellent service. I will definitely use Ewing again. Jeff Gaden made sure we were in good hands and Gary Parr was great. Thank you for helping us get into our new Yukon. Jeff Gaden made sure we were in good hands and Gary Parr was great. Thank you for helping us get into our new Yukon. More
by dpchoate
Employees Worked With
June 02, 2021
The salesman was professional and never made me feel that he was pressuring me to buy a car, He asked questions to find out what I was interested in! he was pressuring me to buy a car, He asked questions to find out what I was interested in! More
by Loretta
Employees Worked With
June 01, 2021
Very friendly salesman. Put all my new car buyer apprehensions to ease and answered any/all questions that I had. Even delivered the car to me when I was unable to pick it up. I will recommend this apprehensions to ease and answered any/all questions that I had. Even delivered the car to me when I was unable to pick it up. I will recommend this gentleman to everyone I know!!! More
by Amanda_hass
Employees Worked With
May 28, 2021
From sales to service, Ewing Buick GMC has proven time and time again that they care about the total customer experience. I wouldn’t go anywhere else! and time again that they care about the total customer experience. I wouldn’t go anywhere else! More
by William Dearien
