Ewing Buick GMC

I feel ripped for the first time in your dealership and am seriously considering switching to another dealership or changing my car altogether. I paid $833 including a $65 part for a job that took in t am seriously considering switching to another dealership or changing my car altogether. I paid $833 including a $65 part for a job that took in total 3 hours from putting the parking brakes on to driving off the dealership. It means, this job took at the max 2.5 hours, which means this is $300/hr job. I am not driving a Porsche for God's sake. The issue was a malfunctioning front wiper washer pump and a blockage in the back washer inside the trim. I diagnosed the problem in advance, and told exactly what it was but I can't get a quote before the car goes into the service and the $189 diagnose fee. Plus the trim came back sort of broken, but I put it in, but if it gets loose, the car's going back to the dealership possibly for good. I would like that $189 to be reimbursed to me as a service credit so I can get an oil change or two for free. For comparison, about a year ago, I paid a total of $2000 for a main seal fix, which included removing the engine and transmission and my car stayed in the dealership for 4+ days. I feel like the technicians estimation is not healthy and as a customer I have no visibility to the work that's being done. I do not want to pay the prices of the Mercedes service (owned by the same company) next door. If I did, I'd be driving a Mercedes not a GMC. More

"I had an exceptional experience purchasing my new car from Rene Hernandez, and Jason Saba at Ewing Buick GMC. From the moment I walked in, I was greeted warmly and everyone took the time to understand e from Rene Hernandez, and Jason Saba at Ewing Buick GMC. From the moment I walked in, I was greeted warmly and everyone took the time to understand exactly what I was looking for. Their knowledge of the vehicles and their features was impressive, and they patiently answered all my questions without making me feel rushed. Throughout the entire process, they were transparent and honest, which I really appreciated. They made sure I got the best deal possible and even followed up after the sale to ensure everything was going well with my new car. I highly recommend to anyone looking for a stress-free car buying experience!" More

Professional, quick and ready to go! Had me in and out in 45 minutes, the car was clean and filled and ready also! Had me in and out in 45 minutes, the car was clean and filled and ready also! More

Oscar was great and made sure I was straight and his customer service was excellent... customer service was excellent... More

I recently had the pleasure of working with Oscar Mora at the Ewing GMC dealership, and I can't say enough about the exceptional experience he provided. From the moment we walked in, Oscar's professionalism the Ewing GMC dealership, and I can't say enough about the exceptional experience he provided. From the moment we walked in, Oscar's professionalism and genuine enthusiasm made us feel welcome and valued. We initially went in just to gather some information about the 2024 GMC SLT truck, not planning to make a purchase that day. However, Oscar's in-depth knowledge and passion for the vehicle quickly changed our minds. He took the time to meticulously explain every feature of the truck, ensuring we understood the benefits and functionality of each aspect. His ability to convey complex information in a clear and engaging manner was truly impressive. Oscar's dedication to customer satisfaction was evident throughout our interaction. He was patient, answered all our questions thoroughly, and never once made us feel rushed or pressured. His commitment to helping us find the perfect vehicle was unwavering, and his attention to detail ensured that we left the dealership fully confident in our decision. By the end of our informative tour with Oscar, we were not only convinced of the value of the 2024 GMC SLT truck but also excited to make the purchase. Oscar's exceptional service and genuine care for his customers transformed a routine visit into a memorable and rewarding experience. If you're in the market for a new vehicle, I highly recommend seeking out Oscar Mora at Ewing GMC. His expertise, professionalism, and outstanding customer service make him a standout salesman. Thank you, Oscar, for going above and beyond to help us find our perfect truck! Having said that, I would like to challenge the financing area. We raised a concern, a day after purchasing the truck and followed up three times. It has been two weeks and we have not received a response from the finance area yet. More

Did an online trade appraisal and received a very good value. In fact, I was quite surprised. I knew deep down this value would not stand so I proceeded to start the purchase process on a new truck anyway value. In fact, I was quite surprised. I knew deep down this value would not stand so I proceeded to start the purchase process on a new truck anyway. I was told the trade value was too high and they would have to adjust. When it came back, I found that it was way too low. After conversations with the General sales Manager (Matthew Pilkington), he explained how the programs they use don’t work as well with newer model and low mileage vehicles was the reason for such a discrepancy. After he calmed me down, it was determined that we both still wanted to work out a deal. In doing so, we settled on a very fair, trade value and a deal was made. A lot of extra work was involved as the vehicle was in transit and it took persistence to get the vehicle to the dealership before the end of the promotional period. I was very surprised that he stepped up like he did and took ownership for a flawed program that caused this issue. We continued the purchase process and successfully purchased the vehicle. He worked with me the whole time and saw me though every aspect of the process. He went above and beyond to make my car buying experience as positive and enjoyable as it should be. It was a coordinated effort by a lot of team members to get this deal done. This gentleman, and the rest of the Ewing staff, are the real deal. More

Jim Beardon did an excellent job - as he has for years. He is one of the reasons we shop at this dealership. He is one of the reasons we shop at this dealership. More

Oscar was amazing, very attentive, listened to what I wanted. Went the extra mile to make it an easy experience. I have bought several cars, and he made it easier and more pleasant. Very polite and nice, wanted. Went the extra mile to make it an easy experience. I have bought several cars, and he made it easier and more pleasant. Very polite and nice, he cares about his customers. I will definitely buy more vehicles from him. Every one at the dealership was very nice and pleasant to work with. Very happy customer! More

I have owned over 30 cars, and have had many different sales experiences. The experience with Don at Ewing GMC has been by far the most positive. Far exceeded my expectations. Don went to great lengths sales experiences. The experience with Don at Ewing GMC has been by far the most positive. Far exceeded my expectations. Don went to great lengths to make sure the truck was perfect before I picked it up. The experience was so good, I no longer am interested in looking for cars unless it is thru Don at Ewing GMC. I never write reviews, it takes a tremendous experience to get me to do so. This one was tremendous. Buy with confidence, this place is a no-brainer. More

Everyone was courteous and friendly. The salesman, Oscar Mora, approached us with professionalism and intently listened to what we were interested in seeing and what features were import The salesman, Oscar Mora, approached us with professionalism and intently listened to what we were interested in seeing and what features were important to us. He understood that we were not interested in purchasing a vehicle for another month or two, we were just researching our options. As we took a drive in the Enclave, Oscar exhibited his profound knowledge of the vehicle and all the features included in the different packages. There was no pressure to buy anything and we learned a great deal from him. We went back the next day to purchase the SUV. More