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Ewing Buick GMC
Plano, TX
1,661 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,661 reviews
November 24, 2021
It’s nice to have a service department that doesn’t seem to want to knock my head off and sell me on a bunch of add-ons to pad their checks. Fair and honest. That means a lot these days to want to knock my head off and sell me on a bunch of add-ons to pad their checks. Fair and honest. That means a lot these days More
by Carson0312
Employees Worked With
Benjamin
November 23, 2021
Excellent customer service from purchase thru service. Service manager greets you, know your name and they keep you informed on progress of your service request. To finish it off, a nice wash! Service manager greets you, know your name and they keep you informed on progress of your service request. To finish it off, a nice wash! More
by Al Beams
Employees Worked With
November 23, 2021
These guys work hard to make sure you are satisfied with their service. They strive for excellence and succeed. Benjamin Towb and Jim Bearden have always taken very good care of me and my vehicles. Highly r their service. They strive for excellence and succeed. Benjamin Towb and Jim Bearden have always taken very good care of me and my vehicles. Highly recommended dealership. Not a corporate dealer and it shows. Most of their employees have been there for many, many years. Great job Ewing! More
by pwpitt
Employees Worked With
November 23, 2021
The service department is excellent. The reason being Benjamin Towb. He is always helpful in so many ways. To have a employee with his caring for the customer is a wonderful advantage. Benjamin Towb. He is always helpful in so many ways. To have a employee with his caring for the customer is a wonderful advantage. More
by benanddottie
Employees Worked With
Benjamin Towb
November 11, 2021
I am overwhelmed by the excellent sales, technical advisory, as well as after sales service. advisory, as well as after sales service. More
by Ameraq
Employees Worked With
October 29, 2021
I have always had great service with friendly staff when having work completed on my Sierra. having work completed on my Sierra. More
by bosimpson15
Employees Worked With
Other Employees :
Brad Ancker, Joseph Davis
October 28, 2021
Extremely impressed with both how quick process was and how organized they were! No painful upselling either and definitely would buy again! how organized they were! No painful upselling either and definitely would buy again! More
by Trj512
October 27, 2021
Friendly, worked with no hassel buying. However, it would be nice if they said upfront that it only had one key fob. That is just ludicrous a used 2020 with 18k miles only has one key fob? Now I have would be nice if they said upfront that it only had one key fob. That is just ludicrous a used 2020 with 18k miles only has one key fob? Now I have to spend $200 to get another key? Hadn’t planned on paying more!!! The dealership could have made a key fob and made a customer happy…. More
by Stevenssweet55
October 27, 2021
Easy transaction. Actually had close to what I was looking for. Worked with me to make the deal happen. looking for. Worked with me to make the deal happen. More
by MRj
Employees Worked With
October 27, 2021
Suzanne was a dream to work with. Patient with decisions and kept us in the loop throughout the GM supply issues. Wonderful team all around. Hence why this was our 4th truck from Ewing. and kept us in the loop throughout the GM supply issues. Wonderful team all around. Hence why this was our 4th truck from Ewing. More
by jstewy70
Employees Worked With
