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Ewing Buick GMC
Plano, TX
1,660 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,660 reviews
April 12, 2022
Ewing GMC is the cleanest service department I have ever been too. My service advisor Jim Bearden is a honest man that makes the experience stress free. Not too many places you can take your vehicle, especi been too. My service advisor Jim Bearden is a honest man that makes the experience stress free. Not too many places you can take your vehicle, especially a dealership, and not worry about being beat down with add-ons. There is no other place I will take my truck. Thanks! More
by Jwayne75
Employees Worked With
Jim Bearden
April 10, 2022
Problem was not repaired, gouged and scratched vehicle, refused to complete service, repair vehicle, or refund cost. Service representative filled out work order incorrectly, denied responsibility, lied, a refused to complete service, repair vehicle, or refund cost. Service representative filled out work order incorrectly, denied responsibility, lied, and was rude & uncooperative. More
by bg
Employees Worked With
Steve Fortner
April 09, 2022
Outstanding customer service. Gary Parr went above and beyond to assist us in our purchase. Negotiations were firm but fair. The facility is clean, organized, and pleasant. Gary Parr went above and beyond to assist us in our purchase. Negotiations were firm but fair. The facility is clean, organized, and pleasant. More
by DALLASFOUSE
April 07, 2022
Brad was expecting me. He had researched the maintenance I needed and provided that to me and had me in and out within 2 hours. It's nice to be expected. The ladies in the He had researched the maintenance I needed and provided that to me and had me in and out within 2 hours. It's nice to be expected. The ladies in the checkout and snacks area were nice. The bathrooms were super clean and I had an area to work while I waited! Kudos to the Service Dept! More
by Dalsmada
Employees Worked With
Brad Ancker
April 06, 2022
The experience was ok the salesman did a great job of informing me about the vehicle in question. informing me about the vehicle in question. More
by TBEE29
Employees Worked With
April 05, 2022
Clayton Hass did a fantastic job working with me in my investigation into my vehicle choices and through the buying process. investigation into my vehicle choices and through the buying process. More
by RickyA
Employees Worked With
April 05, 2022
Very none pressured sale. Clayton and Frank worked to make it happen.Frank added finishing touch to make it feel like a new car experience even though it was a much older van. Clayton and Frank worked to make it happen.Frank added finishing touch to make it feel like a new car experience even though it was a much older van. More
by Grandma5
April 04, 2022
Kevin made this a simple process. I ordered the part and when it came in, I was able to get it installed the next day, in a Saturday! I had a loaner so I was able to do my Saturday er I ordered the part and when it came in, I was able to get it installed the next day, in a Saturday! I had a loaner so I was able to do my Saturday errands, drop off my purchases at home and still had the rest of my day, to enjoy. Now, I may want to trade in my car for one like the loaner! I appreciate that my interactions and the time for service was completed timely. I travel from Wylie to this location because of the service that my husband received when ordering a new key fob for his Buick More
by kqueen59
Employees Worked With
Baden, kevin
