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Ewing Buick GMC

Plano, TX

4.8
1,660 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years. His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered. When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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6425 Dallas Pkwy

Plano, TX

75093

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Showing 1,660 reviews

August 25, 2022

I purchased a vehicle remotely from Ewing Buick and they were so easy to work with. Any questions I had were answered quickly and the vehicle was exactly as they said it was. Delivery was done quickly and t More

by Stillko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Pickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

We found exactly what we we wanted & our salesman Oscar was award winning- we were in/out of Ewing Dealership in no time driving away happy in our new SUV! So very pleased with the smooth transaction & pur More

by The Villlalobos Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Friendly staff, never pushy. I appreciate them not trying to pressure you into things you don’t want. Fair prices! More

by Elvistheman1957
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wilson Pickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

All great - except the oil splashes on my console between front seat from techs hands. Need to clean that up or better yet put down some paper. More

by Lou_Fletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager - Steve
August 17, 2022

gave me great service and kept me informed all through the sales process. Everything went as they said it would. More

by Joe baird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Bell
August 17, 2022

My husband and I had absolutely terrible experience with that dealership. Something we have never seen before. Nathan called me and was rude, just basically told me he is not going to order me a car and I s More

by Idasiak.monika
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Speights
Aug 17, 2022 -

Ewing Buick GMC responded

Hi Monika, I'm very sorry you feel that Nathan was rude and unprofessional. We looked into the notes on your account and, based on those notes, it looks as if it was explained to your husband that we could not physically order the vehicle you guys wanted. Unfortunately, with the chip shortage and supply chain issues, GM has restricted a lot of options. We fully understand how frustrating it can be to not get the exact vehicle you want. If you would like to speak with the General Manager, Jeff Gaden, you can reach him directly at 214-556-2327.

August 06, 2022

I used the body repair shop and was very happy with the appraiser and the the manager. They both made sure I understood everything and made sure I was satisfied through the whole process. More

by Tomd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appraiser and Manager
Aug 08, 2022 -

Ewing Buick GMC responded

Tomd, thank you for your 5-stars. We're glad to hear our team made sure you were satisfied through the entire process! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 06, 2022

Bought a used 2015 Equinox SUV from them in Dec. 2021 an bought an extended warranty. Had problems with the engine and they ended up replacing the entire engine. Only took a week, and they did a f More

by JimR1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gaden
Aug 08, 2022 -

Ewing Buick GMC responded

JimR1948, thank you for your 5-stars. We're happy to hear our team did a fantastic job! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 05, 2022

The service by Trace and his team was fantastic! I will use Ewing Body shop again if the occasion arises. Trace and the workers at the front desk were very professional and courteous. I appreciat More

by mooreomueti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trace Conn, Cindy
Aug 08, 2022 -

Ewing Buick GMC responded

mooreomueti, thank you for your 5-stars. We're glad to hear Trace and the rest of our team were fantastic, professional and courteous! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

July 27, 2022

Thank you for communicating with us in a timely manner. Much appreciated. Thank you very much. More

by Mattandangie22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James bearden
Aug 08, 2022 -

Ewing Buick GMC responded

Mattandangie22, thank you for your 5-stars. We're happy to hear our team was communicative! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

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