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Ewing Buick GMC
Plano, TX
1,653 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,653 reviews
October 04, 2024
Worst buying experience ever. Borders on fraud but is most certainly a deceptive trade practice. Bought a new truck. Paid in full. No financing. Happy with the truck but can' Borders on fraud but is most certainly a deceptive trade practice. Bought a new truck. Paid in full. No financing. Happy with the truck but can't get a clear title because Ewing somehow entered a non-funded lien on my truck with GM Financial. I have contacted Ewing 7 times: (2) text messages, (2) emails, and (3) phone calls. Ann Johnson, Kevin Jorgensen, and Faison McKinnis are all unresponsive. No acknowledgement of my attempts at contact. GM Financial refuses to lift the lien even though I never borrowed any money from them. Their position is that Ewing has to request the lien release before they remove the lien. Buyer Beware - these people will sell you a vehicle, but you may never get a clear title. More
by Barnaclebill
Employees Worked With
Other Employees :
Faison McKinnis (finance), Ann Johnson (Asst. GM)
September 30, 2024
Suzanne and Fish were amazing. Prompt, genuine, and well informed on their product, I am now a loyal customer. I drove from Keller because of the great reputation Ewing had and you Prompt, genuine, and well informed on their product, I am now a loyal customer. I drove from Keller because of the great reputation Ewing had and you did not dissapoint. I left a similar google review and will recommend Ewing to my sphere of influence with the highest recommendation. I am looking forward to getting the hail damage replaced and purchasing a truck bed cover. Thanks again! More
by liebo78
September 28, 2024
Had an amazing experience with Jake and bought a new GMC Sierra DU. I will be a lifelong customer. I truly have no idea why people waste their time at Gateway or Sewell. You guys are the best. Thank you! Sierra DU. I will be a lifelong customer. I truly have no idea why people waste their time at Gateway or Sewell. You guys are the best. Thank you! More
by Will D
Employees Worked With
Jake!
September 28, 2024
Oscar made everything simple in a professional and respective manner, which made my experience in buying my very first car the best experience ever. respective manner, which made my experience in buying my very first car the best experience ever. More
by justvictorres49
Employees Worked With
September 27, 2024
Oscar was very prompt and responsive to my call about a car. They had already sold the car I was calling about, but he discussed my needs and suggested 3 other cars that would possibly work for me. I cam car. They had already sold the car I was calling about, but he discussed my needs and suggested 3 other cars that would possibly work for me. I came out for a test drive and Oscar greeted me promptly and set up my test drives with Camden. Long story short, I found the car I was looking for and was able to close the same day! I am from out of town and there was an issue with the car (minor) so Chris Peters the Sales Manager told me they would ship my car to me! Fortunately, I had a trip planned back to Dallas so they paid for my rental car to get me to Dallas and my car! TOP NOTCH!!!! Great service and the finance department was easy to work with, no games. I will definitely go to Ewing again for a car. More
by freedtoll
September 12, 2024
This was the best dealership experience I’ve ever had. My sales person, Rene, was absolutely amazing. He got me an everything I needed quickly, sent me a video of the car right away, and responded to all My sales person, Rene, was absolutely amazing. He got me an everything I needed quickly, sent me a video of the car right away, and responded to all of my questions quickly. More
by jordancbritt
Employees Worked With
September 09, 2024
Nestor was great to work with, very responsive with my requests. He made the car buying process simple & pleasurable. requests. He made the car buying process simple & pleasurable. More
by Ali
Employees Worked With
August 24, 2024
Oscar took care of everything from the moment we submitted an inquiry online. This was the easiest car buying experience I’ve ever had. submitted an inquiry online. This was the easiest car buying experience I’ve ever had. More
by andrew
Employees Worked With
