
Ewing Buick GMC
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My wife and I have purchased several cars between us over the years. Hands down, this was the most enjoyable new ca purchase experience that we have had -- ever. Randy was very patient with us and took the t the years. Hands down, this was the most enjoyable new ca purchase experience that we have had -- ever. Randy was very patient with us and took the time to fully understand what we were looking for in a new vehicle and also to explain what options were available that met our specifications. We also explained that we were considering two other makes of vehicles besides the Buick LaCrose, namely, the Hyundai Genesis and Lincoln MKZ. He encourages us to explore the other vehicles and even gave us a contact at a Hyundai dealership for us to visit. I understand now that he was not worried about the competition because the Buick LaCrose would sell itself and ultimately end up being our choice. He was right. There were no hard sell tactics and he worked with us to get us the bottom-line price we felt we wanted to pay. It was a win-win situation all around. We also were impressed with the GM with whom we also spoke during our negotiations. Again, it was a very pleasant sales experience. Because our vehicle is so new, we have not had an occasion to bring the car in for service wo we did not rate those questions. More
Randy was very pleasant to work with. He listened to my needs and wants, and didn't just try to get me into a car they had on the lot and were wanting to sell. He researched the exact vehicle I was lookin needs and wants, and didn't just try to get me into a car they had on the lot and were wanting to sell. He researched the exact vehicle I was looking for and made sure I got exactly the vehicle I was looking interested in. He has followed up with me since my purchase to make sure I am happy with my purchase. More
I moved back to TX from out of the country, and had called Suzanne based on a reference from a friend. I told her the details of what I was looking for, and she was able to find it right when I arrived called Suzanne based on a reference from a friend. I told her the details of what I was looking for, and she was able to find it right when I arrived back in the US. Customer Service is her speciality! She's written to me several times to make sure I was making use of all the features in the vehicle which I appreciated because a lot of it was new to me. It was a great experience, and I'll definitely purchase my next vehicle here too! More
They were very helpful. When my initial car purchase fell through, (because of hail damage to the vehicle in transit to the dealership) I was very disappointed. Suzanne and the Ewing team worked diligently t through, (because of hail damage to the vehicle in transit to the dealership) I was very disappointed. Suzanne and the Ewing team worked diligently to get another vehicle ordered as quickly as possible, and I actually got the new year model very early in it's release. This was a long distance purchase for me (living in Tulsa) and Suzanne made sure everything was taken care of to make my purchase as smooth as possible More
My experience with Ewing was excellent! My sales representative, Suzanne Koerwer was extremely helpful, she was very prompt to answer any and all questions I had and it was a very pleasureable exper representative, Suzanne Koerwer was extremely helpful, she was very prompt to answer any and all questions I had and it was a very pleasureable experience dealing with her and Ewing. I would definitely recommend her and Ewing to anyone interested in a vehicle at this location. More
Suzanne Koerwer is a pleasure to work with. She was not the “pushy swarming sales person” which for me, is a complete turn off. She is prompt to follow up and is very knowledgeable of the product. Again, s the “pushy swarming sales person” which for me, is a complete turn off. She is prompt to follow up and is very knowledgeable of the product. Again, she is a pleasure to work with. I will certainly recommend Suzanne to anyone looking to purchase a Buick/GMC vehicle. More
Suzanne was very helpful in all our relationships with Ewing Buick, both during and after phases of the new car purchase. If Ewing Buick had more sales persons like her this survey would not be necessar Ewing Buick, both during and after phases of the new car purchase. If Ewing Buick had more sales persons like her this survey would not be necessary. When we come back for our next purchase, which we will, we will be very disappointed if she is not available. More
I had a wonderful experience with Suzanne. She is so outgoing and made me feel so comfortable through the purchase process of my new GMC Terrain. She makes herself readily available to assist you with a outgoing and made me feel so comfortable through the purchase process of my new GMC Terrain. She makes herself readily available to assist you with anything and everything. I appreciate her sales mentality and dedication to the customer. Great job Suzanne!! More
I am very pleased with the sales and service personnel at Ewing Buick. employees have always treated me with respect. the sales person was easy to work with and knew her vehicles and provided me with the in Ewing Buick. employees have always treated me with respect. the sales person was easy to work with and knew her vehicles and provided me with the information I needed. she also followed up with me after the deal. The service department has always solved any issues i have had with any vehicle I took to them. More
I have been trading with GMC for over 15 years. Steve Fortner has been one of the reasons I have stayed with Ewing because of his excellent service. I don't trust to many people when it comes to service Fortner has been one of the reasons I have stayed with Ewing because of his excellent service. I don't trust to many people when it comes to service. If Steve calls and has a concern about something that needs to be done, I know it is legit. That is what people look for in a dealership, someone they can truly trust. In working with Barry Wallace he is always concerned if I am being taken care of and continues to have my respect along with Steves. When purchasing my last vehicle from Suzanne Koerwer, she really made the experience a pleasure and this was my first time working with Suzanne. Overall Ewing has been my best experience in car dealerships. Great People! More