Ewing Buick GMC

I had the best experience at Ewing and would recommend this dealership for anyone buying a GMC Buick etc. I will be lifetime member with this dealership. They received an A++++++! Ask for Suzanne Koerwe this dealership for anyone buying a GMC Buick etc. I will be lifetime member with this dealership. They received an A++++++! Ask for Suzanne Koerwer, she is very friendly and knowledgeable. I got the best price and customer service! More

I AM A PREVIOUS LEXUS OWNER FOR THE LAST 15 YEARS. WE LOVE THE LEXUS AND THE SALES DEPARTMENT BUT MOST IMPORTANTLY WE LOVE THEIR SERVICE DEPARTMENT. YOU GET A LOAN CAR EACH TIME YOU DROP YOUR VEHICLE, A LOVE THE LEXUS AND THE SALES DEPARTMENT BUT MOST IMPORTANTLY WE LOVE THEIR SERVICE DEPARTMENT. YOU GET A LOAN CAR EACH TIME YOU DROP YOUR VEHICLE, A FABULOUS WAITING ROOM IF YOU CHOOSE TO STAY AND WAIT FOR YOUR SERVICE, VERY PROFESSIONAL AND CUSTOMER FRIENDLY, FOLLOW UP WITH YOU THROUGH OUT THE DAY TO UPDATE YOUR SERVICE OR ANY INFORMATION ON YOUR VEHICLE THAT YOU MIGHT NEED TO KNOW. WHEN WE FIRST THOUGHT OF BUYING AN NEW GMC DENALI XL -- MY HUSBANDS FIRST RESPONSE WAS......ARE YOU WILLING TO GIVE UP THE SERVICE YOU ARE USED TO......I GAVE IT A THOUGHT AND JUST DECIDED TO GO SEE HOW MUCH I LOVED THE VEHICLE AND THE PRICE THAT I WAS INTERESTED IN AND THEN MAKE THAT CALL. I WAS GREETED BY 3 FRIENDLY MEN AT THE SAME TIME -- ONE OF THEM SPOKE ABOVE THE REST AND IMMEDIATELY ANSWERED MY QUESTION I HAD AND HE IMMEDIATELY TOOK ME UNDER HIS WING TO FIND OUT WHAT I WAS INTERESTED IN LOOKING AT. WE THEN WALKED INTO HIS OFFICE AND CAUGHT UP A LITTLE BIT TO FIND OUT MORE INFO ON WHAT EXACTLY I WAS IN THE MARKET FOR AND WITH ALL THAT BEING SAID I WAS REALLY INTERESTED IN THE 5X7 CARD THAT WAS HANDED TO ME -- THE EWING EDGE!! WELL.....MY ANWSER TO ME MAKING A DEAL FOR SURE ON TOP OF AN AWESOME VEHICLE AND GREAT PRICE !! OH AND BY THE WAY -- MY GUY'S NAME IS TONY THOMAS! HE WAS VERY PROFESSIONAL AND DID EVERYTHING TO EARN MY BUSINESS! ANDRE MOORE THE GM WAS ALSO AMAZING -- HE INTRODUCED ME TO THE NEW LOCKING SYSTEM -- 2WHEEL DRIVE VS ALL WHEEL DRIVE. IT WAS GREAT TO SEE AHEAD MANAGER GET INVOLVED HANDS ON WITH HIS CUSTOMERS! VERY PROFESSIONAL -- VERY ALL ABOUT THE CUSTOMER! TRYING TO SAVE THE CUSTOMER MONEY!! I LIKE IT BEING A BUSINESS OWNER !! WE THEN CAME TO A DEAL VERY EASILY AND I WAS IN MY NEW VEHICLE! IN NO TIME! I WAS HAPPY ABOUT THE FRANK PRICING...NO GAMES...JUST DEALS!! I HIGHLY RECOMMEND THIS DEALERSHIP AS WELL AS TONY THOMAS AND ANDRE MOORE! VICKI GILBERT KEEP UP THE GREAT WORK! More

Susan and Tony both were genuinely friendly, extremely helpful in answering all my questions, and addressed all needs during the entire transaction. The entire sales negotiation was low pressure, final pr helpful in answering all my questions, and addressed all needs during the entire transaction. The entire sales negotiation was low pressure, final price agreement was fair, and even the Financing Process (final transaction) exceeded my expectations and previous experience. From first contact ( a friendly HELLO and firm handshake) to drive away in my new truck....START to FINISH was completed in an unexpected short period of time. Since then, I've had numerous follow-up calls from both Susan and Tony, to insure that I was completely satisfied, and that all was well with my new truck. Heck, today I even received a personal THANK YOU note handwritten by both !!! I've never been treated this well by any sales Rep at any Dealership !!! It feels GREAT knowing someone REALLY appreciates my business , are willing to SHOW me (as well as TELL me).....and really understand the meaning of CUSTOMER SATISFACTION !!!! If any friends or family members need a new vehicle, I'll be the first to recommend that they see Susan or Tony at EWING first !!! More

Alex Thomas was a new salesman with a lot of enthusiasm for his job . He answered all my questions and if he was not sure of the correct answer he would ask a veteran salesman for help . He did not pressur for his job . He answered all my questions and if he was not sure of the correct answer he would ask a veteran salesman for help . He did not pressure me at all .I special ordered a Yukon and he kept me informed of the production status . The entire staff was quite knowledgeable and pleasant to deal . I was pleased with the Yukon and the price as my rating indicates . More

Every body has a great attitude, if they love their jobs it must be good for the customer experience too. Tony Thomas is is great guy, he followed through on every thing and truly earned my business. We eve it must be good for the customer experience too. Tony Thomas is is great guy, he followed through on every thing and truly earned my business. We even had a great time with the other salesmen. My car is beautiful. support@dealerrater.com" Now, as to this survey... How dare you tell me, AFTER I took the time to answer it, that it must be more than 25 words! I have answered exactly as I chose, in exactly as many words as I chose. My answer says what I wanted it to say...Period! "If your review does not answer "Why" you have given the rating you have, it will not be accepted." How about this? If I do not recieve a 25 word apology within 7 days I am going to sent this arrogant, moronic survey directly to GM. Do you imagine that I owe YOU something? Do I care if you accept? Now I have gotten to the bottom of this and I must be validated by you? You must have my email address? I owe you Nothing. You can be absolutely certain that I will watch for this to be posted after you have approved my answer. Jill Alcantara More

I just purchased a certified preowned Acadia and my sales experience was outstanding. Why was it outstanding? I purchased a quality car for a fair price and Tony and Kevin made my negoiations fun, not painfu experience was outstanding. Why was it outstanding? I purchased a quality car for a fair price and Tony and Kevin made my negoiations fun, not painful like most car purchases. Once I decided to purchase the vehicle they made sure the things I wanted touched up were taken care of and the finacing was a breeze. Both salesmen were fun to work with! I would recommend my salesmen to friends and family. I know I will continue to receive personal service while I own my vehicle. More

I was treated very professionally and respectfully by everyone in the dealership. Price was fair and we were very satisfied by the length of time to complete the transaction. everyone in the dealership. Price was fair and we were very satisfied by the length of time to complete the transaction. More

I had THE BEST car-buying experience I have ever had at Ewing Buick in Plano. This is our sixth new vehicle and have never been treated this well and it was all due to Suzanne Koerwer at Ewing. I had Ewing Buick in Plano. This is our sixth new vehicle and have never been treated this well and it was all due to Suzanne Koerwer at Ewing. I had been working with another dealership near I-35E for almost ten days trying to locate the vehicle that I thought best fit my needs. After all the gamesmanship, I became frustrated with this dealership and sought a fresh perspective in buying a new vehicle. What a huge difference between the two dealerships. What tells the story best about Ewing is they gave me more than what I had even asked for: a better price, a better equipped and an immediate available vehicle, and their value-added service put the deal over-the-top for us. Suzanne didn't play games with pricing and gave me their best price from the start, unlike many other dealerships. Their value-added service agreements on free oil changes, car washes, and service assistance for the next THREE years pulled the deal away from all the other business'. The greatest compliment I can say about Ewing is it was like doing business that helped me as much as it helped them. When I go into the dealership, it's like working with a trusted friend and not an adversary. Anyone can buy a car, but I feel we bought into a professional relationship. We were very impressed with: Suzanne K. and Randy Knight at Ewing in Plano. Do yourself a favor and see them if you want to have a great personal buying experience. More

The service we received at Ewing Buick G M C was outstanding.The Sales Consultant Mr.Lawrence Barnes,had a great personality,very attentive and concerned about helping us to purchase the automobil outstanding.The Sales Consultant Mr.Lawrence Barnes,had a great personality,very attentive and concerned about helping us to purchase the automobile of our choice. I would recommend Ewing Buick to a friend, because I received very professional service. The Burns/Pastor. Brigham Thank You More

We looked at two different Buick models and shopped at three different dealerships before selecting Ewing. We choose Ewing because of the quality service given in their Vehicle servicing center and helpfu three different dealerships before selecting Ewing. We choose Ewing because of the quality service given in their Vehicle servicing center and helpfulness given by Robert in comparing the benefits between our vehicle chooses. Robert is very easy to deal with and helpful in locating a vehicle with all our preferred options. More