Ewing Buick GMC

I have used Ewing for my last three purchases, because I feel as if I am family both when I arrive at the dealership and when I drive off with a new vehicle. I feel as if I am always welcome there, even if feel as if I am family both when I arrive at the dealership and when I drive off with a new vehicle. I feel as if I am always welcome there, even if I don't buy. Randy is a great asset to Ewing and he uses great professionalism when dealing with the customers. More

My husband and I traveled from Northeast Texas to Plano because I found the exact car I wanted online and it was located at Ewing Buick GMC. It was the best thing we ever did! We have never had such a won because I found the exact car I wanted online and it was located at Ewing Buick GMC. It was the best thing we ever did! We have never had such a wonderful experience buying a new car! From the moment we stepped out of our car we were greeted by friendly staff members who came up to us and introduced themselves. We had made an appointment with Darrell Dinzy to test drive the 2011 Enclave. We felt right at home immediately. I have to say that was the first time I've ever felt at ease buying a new vehicle. Darrell was just wonderful! He was very informative, kind, personable, and professional, but not pushy at all! He answered all our questions and concerns with care. When it came time to talk finance, Lawrence was just great! He explained all our options very clearly and took great care of us! Darrell and Lawrence provided us with a very enjoyable experience and they definitely sold us not only a wonderful vehicle, but they sold us on Ewing Buick GMC! Darrell followed up with us by email and gave us a call to see how we are doing and if we are enjoying the car. He offered to be there for us if we ever need anything or have any questions. We feel like we have a new friend and are very happy about that! We are so impressed with this dealership! They really take care of their customers by going "over and beyond" with their service! We are telling everyone about them and sending them to see Darrell! And by the way...we love,love,love the Enclave! Thanks Darrell, and thanks to Ewing Buick GMC! More

To start - I had wanted a Yukon/Tahoe for many years now and was fortunate to not be in the position of needing a new vehicle. I have spent many hours looking at Yukon vs. Tahoes, details, options, prices, and was fortunate to not be in the position of needing a new vehicle. I have spent many hours looking at Yukon vs. Tahoes, details, options, prices, reviews, etc. I went into this experience knowing exactly what I wanted. We initially went to another GMC dealership 6 months before coming to Ewing but was completely put off by the pushy sale antics of the other dealership and walked away. We finally came to Ewing after using the GMC online tool to build my ideal Yukon and finding a close match at Ewing. Upon arriving at Ewing I found that the Yukon in question was a demo - not a bad thing, but not for me. Kevin took us on a test drive and searched the area inventory, but we didn't find anything that matched what I was looking for. Kevin knew upfront that I was specific in what I did and did not want in my vehicle, that I had done my research and he never tried to sell us on anything that wasn't right for us. After realizing that the vehicle I was looking for didn't exist, Kevin and the sales manager asked if we had thought of building our own vehicle - selecting everything we wanted without including the features for which we had no desire. Eureka! We took all of the details home - a variable checklist to use to design my perfect Yukon - to think about and make sure we were making the right decision. The next day, we were back with Kevin, ordering my perfect Yukon - no pushy tactics, pressure, nothing. Less than 3 weeks later (we were told it could take up to 12 weeks) we got the call that my Yukon was in and ready to be picked up. We easily worked out a fair deal on our trade, good financing terms, and since we were Credit Union members we received discounts without any tough negotiating. It ranked up there with the best car buying experiences we have ever had. The best part was getting exactly what I wanted - without having to pay for what we would never use - and Kevin was the perfect person to help us! More

I had the best experience at Ewing and would recommend this dealership for anyone buying a GMC Buick etc. I will be lifetime member with this dealership. They received an A++++++! Ask for Suzanne Koerwe this dealership for anyone buying a GMC Buick etc. I will be lifetime member with this dealership. They received an A++++++! Ask for Suzanne Koerwer, she is very friendly and knowledgeable. I got the best price and customer service! More

I AM A PREVIOUS LEXUS OWNER FOR THE LAST 15 YEARS. WE LOVE THE LEXUS AND THE SALES DEPARTMENT BUT MOST IMPORTANTLY WE LOVE THEIR SERVICE DEPARTMENT. YOU GET A LOAN CAR EACH TIME YOU DROP YOUR VEHICLE, A LOVE THE LEXUS AND THE SALES DEPARTMENT BUT MOST IMPORTANTLY WE LOVE THEIR SERVICE DEPARTMENT. YOU GET A LOAN CAR EACH TIME YOU DROP YOUR VEHICLE, A FABULOUS WAITING ROOM IF YOU CHOOSE TO STAY AND WAIT FOR YOUR SERVICE, VERY PROFESSIONAL AND CUSTOMER FRIENDLY, FOLLOW UP WITH YOU THROUGH OUT THE DAY TO UPDATE YOUR SERVICE OR ANY INFORMATION ON YOUR VEHICLE THAT YOU MIGHT NEED TO KNOW. WHEN WE FIRST THOUGHT OF BUYING AN NEW GMC DENALI XL -- MY HUSBANDS FIRST RESPONSE WAS......ARE YOU WILLING TO GIVE UP THE SERVICE YOU ARE USED TO......I GAVE IT A THOUGHT AND JUST DECIDED TO GO SEE HOW MUCH I LOVED THE VEHICLE AND THE PRICE THAT I WAS INTERESTED IN AND THEN MAKE THAT CALL. I WAS GREETED BY 3 FRIENDLY MEN AT THE SAME TIME -- ONE OF THEM SPOKE ABOVE THE REST AND IMMEDIATELY ANSWERED MY QUESTION I HAD AND HE IMMEDIATELY TOOK ME UNDER HIS WING TO FIND OUT WHAT I WAS INTERESTED IN LOOKING AT. WE THEN WALKED INTO HIS OFFICE AND CAUGHT UP A LITTLE BIT TO FIND OUT MORE INFO ON WHAT EXACTLY I WAS IN THE MARKET FOR AND WITH ALL THAT BEING SAID I WAS REALLY INTERESTED IN THE 5X7 CARD THAT WAS HANDED TO ME -- THE EWING EDGE!! WELL.....MY ANWSER TO ME MAKING A DEAL FOR SURE ON TOP OF AN AWESOME VEHICLE AND GREAT PRICE !! OH AND BY THE WAY -- MY GUY'S NAME IS TONY THOMAS! HE WAS VERY PROFESSIONAL AND DID EVERYTHING TO EARN MY BUSINESS! ANDRE MOORE THE GM WAS ALSO AMAZING -- HE INTRODUCED ME TO THE NEW LOCKING SYSTEM -- 2WHEEL DRIVE VS ALL WHEEL DRIVE. IT WAS GREAT TO SEE AHEAD MANAGER GET INVOLVED HANDS ON WITH HIS CUSTOMERS! VERY PROFESSIONAL -- VERY ALL ABOUT THE CUSTOMER! TRYING TO SAVE THE CUSTOMER MONEY!! I LIKE IT BEING A BUSINESS OWNER !! WE THEN CAME TO A DEAL VERY EASILY AND I WAS IN MY NEW VEHICLE! IN NO TIME! I WAS HAPPY ABOUT THE FRANK PRICING...NO GAMES...JUST DEALS!! I HIGHLY RECOMMEND THIS DEALERSHIP AS WELL AS TONY THOMAS AND ANDRE MOORE! VICKI GILBERT KEEP UP THE GREAT WORK! More

Susan and Tony both were genuinely friendly, extremely helpful in answering all my questions, and addressed all needs during the entire transaction. The entire sales negotiation was low pressure, final pr helpful in answering all my questions, and addressed all needs during the entire transaction. The entire sales negotiation was low pressure, final price agreement was fair, and even the Financing Process (final transaction) exceeded my expectations and previous experience. From first contact ( a friendly HELLO and firm handshake) to drive away in my new truck....START to FINISH was completed in an unexpected short period of time. Since then, I've had numerous follow-up calls from both Susan and Tony, to insure that I was completely satisfied, and that all was well with my new truck. Heck, today I even received a personal THANK YOU note handwritten by both !!! I've never been treated this well by any sales Rep at any Dealership !!! It feels GREAT knowing someone REALLY appreciates my business , are willing to SHOW me (as well as TELL me).....and really understand the meaning of CUSTOMER SATISFACTION !!!! If any friends or family members need a new vehicle, I'll be the first to recommend that they see Susan or Tony at EWING first !!! More

Alex Thomas was a new salesman with a lot of enthusiasm for his job . He answered all my questions and if he was not sure of the correct answer he would ask a veteran salesman for help . He did not pressur for his job . He answered all my questions and if he was not sure of the correct answer he would ask a veteran salesman for help . He did not pressure me at all .I special ordered a Yukon and he kept me informed of the production status . The entire staff was quite knowledgeable and pleasant to deal . I was pleased with the Yukon and the price as my rating indicates . More

Every body has a great attitude, if they love their jobs it must be good for the customer experience too. Tony Thomas is is great guy, he followed through on every thing and truly earned my business. We eve it must be good for the customer experience too. Tony Thomas is is great guy, he followed through on every thing and truly earned my business. We even had a great time with the other salesmen. My car is beautiful. support@dealerrater.com" Now, as to this survey... How dare you tell me, AFTER I took the time to answer it, that it must be more than 25 words! I have answered exactly as I chose, in exactly as many words as I chose. My answer says what I wanted it to say...Period! "If your review does not answer "Why" you have given the rating you have, it will not be accepted." How about this? If I do not recieve a 25 word apology within 7 days I am going to sent this arrogant, moronic survey directly to GM. Do you imagine that I owe YOU something? Do I care if you accept? Now I have gotten to the bottom of this and I must be validated by you? You must have my email address? I owe you Nothing. You can be absolutely certain that I will watch for this to be posted after you have approved my answer. Jill Alcantara More

I just purchased a certified preowned Acadia and my sales experience was outstanding. Why was it outstanding? I purchased a quality car for a fair price and Tony and Kevin made my negoiations fun, not painfu experience was outstanding. Why was it outstanding? I purchased a quality car for a fair price and Tony and Kevin made my negoiations fun, not painful like most car purchases. Once I decided to purchase the vehicle they made sure the things I wanted touched up were taken care of and the finacing was a breeze. Both salesmen were fun to work with! I would recommend my salesmen to friends and family. I know I will continue to receive personal service while I own my vehicle. More

I was treated very professionally and respectfully by everyone in the dealership. Price was fair and we were very satisfied by the length of time to complete the transaction. everyone in the dealership. Price was fair and we were very satisfied by the length of time to complete the transaction. More