Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ewing Buick GMC
Plano, TX
1,660 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,660 reviews
July 07, 2012
I purchased a new 2012 GMC Terrain in April 2012. Two months later I was rear-ended while stopped at a traffic light. Trust me, those 5-star crash test ratings are true. My Terrain was totaled and I h months later I was rear-ended while stopped at a traffic light. Trust me, those 5-star crash test ratings are true. My Terrain was totaled and I had no soreness or anything. Working with Suzanne, she was able to find me another vehicle like the first one. I can't say enough about the service I have had at Ewing. Excellent in every aspect. Not only is the sales personnel great, the contact I had with Adam Dominguez in the collision repair shop was exceptional. I highly recommend Ewing Buick GMC. More
by patriciahill
June 28, 2012
I have dealt with Cadilac, Chevrolet dealers , but this was the first GMC dealer. It was the best of all the dealerships, bar none. Robert Turlington was the first person I talked to & It was the best car was the first GMC dealer. It was the best of all the dealerships, bar none. Robert Turlington was the first person I talked to & It was the best car buying experience I have ever had .I bought my first new car in 1965 so this was not my " first rodeo ". From the time we shook hands till the delivery of my GMC Terrain it was a truelly great experience.Robert went out of his way to get me every discount & savings that he could. There was no high pressure from any one in the dealer ship . I left the dealer ship feeling that I had gotten the best deal possible. I was introduced to my service rep , Jim and I know my car will well taken care of. Every one I had contact with was top knotch, and I will certainly recommend Ewing Buick to all my friends and family. Thanks again Robert and keep up the good work. More
by jklillie
Employees Worked With
June 28, 2012
I bought a new Buick from Ewing Buick. I worked with Robert Turlington. He was great! He was patient, knowledgeable, and thorough. He was a pleasure to work with. Robert Turlington. He was great! He was patient, knowledgeable, and thorough. He was a pleasure to work with. More
by bkbbaker
Employees Worked With
June 27, 2012
The satisfaction of the Buyer seemed the thing that was on everyone's mind throughout the entire transaction as well as the accuracy of their statements on everyone's mind throughout the entire transaction as well as the accuracy of their statements More
by jfm00523
June 21, 2012
What can I say... Immediately I was greeted with the BEST customer service by Frederick Davis I have ever received at a dealership. Frederick and I commucated by phone and I felt like we knew each other for customer service by Frederick Davis I have ever received at a dealership. Frederick and I commucated by phone and I felt like we knew each other for years after our 1st conversation. He did not pressure me once. He was knowledgeable, and VERY friendly. He made it a point to show me very personal care. He just made it a pleasant experience. I can’t say the same for some of the other car dealers I met with, while looking for a used car to purchase. Thank you, Frederick More
by evans0717
Employees Worked With
Frederick Davis
June 03, 2012
The sales and finance teams did everyting they could to get me into a new vehicle. Randy, Andre, Lawrence, Rede, and Suzanne were all involved. Each one treated us very well. get me into a new vehicle. Randy, Andre, Lawrence, Rede, and Suzanne were all involved. Each one treated us very well. More
by hoemer
Employees Worked With
May 20, 2012
Our experience at Ewing Buick was very good. Randy was knowledgeable, attentive and very service-oriented. He spent almost 6 hours with us and never once looked at his watch or made us feel that we were knowledgeable, attentive and very service-oriented. He spent almost 6 hours with us and never once looked at his watch or made us feel that we were monopolizing his time. We actually had decided on buying a Ford Escape prior to coming over to Ewing Buick, but we really liked the Buick Enclave and we ended up changing our minds. Randy worked with us to find as many rebates as possible to help us afford the car and he was very patient throughout this process. So far our experience with Ewing Buick has been very good. More
by jameys
Employees Worked With
April 27, 2012
Very nice dealer ship to work with. Everyone was very attentive to my questions,and answered them appropriately. The car was delivered to me in perfect shape. (300 Miles away.) attentive to my questions,and answered them appropriately. The car was delivered to me in perfect shape. (300 Miles away.) More
by gawlobo
Employees Worked With
Keviv St.Louis & "Reed"
April 18, 2012
Randy Harp was very professional, and was a pleasure to work with. The Service Department was courteous and willing to go the extra mile to satisify this customer. Randy Harp should be rewarded for his o work with. The Service Department was courteous and willing to go the extra mile to satisify this customer. Randy Harp should be rewarded for his outstanding and friendly customer attitude. Ewing was a new experience in buying a new car. Ewing Buick GMC is number one in my book and plan to return in the future. More
by Dwight Stevens
April 01, 2012
I appreciated the fact that when I declined an available service(extra warranty,financing,etc) I was not repeatedly asked again. Staff was very patient in explaining tech type items on the new vehicle. service(extra warranty,financing,etc) I was not repeatedly asked again. Staff was very patient in explaining tech type items on the new vehicle. More
by carolwaugustine
Employees Worked With
Jacklyn, Rede & Randy
