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Ewing Buick GMC

Plano, TX

4.8
1,660 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years. His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered. When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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6425 Dallas Pkwy

Plano, TX

75093

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Showing 1,660 reviews

December 15, 2013

Suzanne exceeded all my expectations. Would highly Suzanne exceeded all my expectations. Would highly recommend. Referred by friend Roy Ridley Suzanne's coworker at Ewing Mercedes. Gave me the bes More

by Rick66A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2013 -

Ewing Buick GMC responded

Rick, thank you for taking the time to write this fantastic review of your experience and congratulations on your new car! I am extremely happy to hear that Suzanne was able to demonstrate our commitment to exceptional customer service here at Ewing Buick GMC. Please don't hesitate to reach out if you have any questions or concerns. Sincerely, Ron Blaylock - General Manager

December 13, 2013

Tony Thomas took the extra time and patience to explain and help us setup all the features in our new Buick Enclave. We drove out of the lot knowing how to use the navigation system, OnStar, bluetooth and More

by Grant1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Thomas
Dec 16, 2013 -

Ewing Buick GMC responded

Thank you Mike and Kristie for taking the time to write this great review. Congratulations on your new Enclave! Tony is a key component of our team here at Ewing Buick GMC and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Sincerely, Ron Blaylock - General Manager

December 13, 2013

My entire experience was awesome! From the sales My entire experience was awesome! From the sales consultant to the financing piece. Both were very professional and knowledgable. I will be recomme More

by rdoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2013 -

Ewing Buick GMC responded

Thank you for taking the time to share your positive feedback! I am happy to hear you had such a wonderful service visit with us, and that Wilson was able to make you feel comfortable throughout. Your recommendation is the best compliment we could receive! Please do not hesitate to call us if you have any questions or concerns. Sincerely, Ron Blaylock - General Manager

December 07, 2013

It was the best used car experience I've ever had and Wilson was great to work with. We bought a used Escape for our daughter at an affordable price. More

by Rredd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wilson Pickens
Dec 09, 2013 -

Ewing Buick GMC responded

Thanks for this excellent feedback, and congratulations on your new car! I am happy to hear that Wilson was helpful throughout your purchase and was able to get you into a car that fit your and your daughter's needs. He is an asset to our team and is excellent at upholding our value of exceptional customer service. We hope to see you in the future for any of your automotive needs! Sincerely, Ron Blaylock - General Manager

December 02, 2013

Randy Harp, my new car salesman at Ewing Buick GMC, provided the best new car purchase experience I've ever had. Randy was courteous and helpful with every step of the process. After I bought the car, More

by erimkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

Ewing Buick GMC responded

Thank you for the outstanding review and very kind words! Congratulations on your brand new 2014 Terrain. I am very pleased to hear that each employee you have worked with has always displayed our goal for best customer service. If you have any further questions or concerns please feel free to contact us or stop and visit. Also, be sure to like us on Facebook and follow us on Twitter for great online specials and service deals. We look forward to seeing you again soon. Sincerely, Ron Blaylock - General Manager

December 01, 2013

I had a great experience at this dealership. The communication was fantastic and they were able to deliver the new car we ordered faster than expected. Suzanne was very helpful and always there ava More

by MichaelGomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

Ewing Buick GMC responded

Michael, Thank you for this terrific 5-star review! Customer service is our top priority and Suzanne is a great example of delivering our best. She will be happy to hear your kind words. Please feel free to contact us or visit again if you have any questions or concerns. We look forward to seeing you soon. Sincerely, Ron Blaylock - General Manager

November 27, 2013

Suzanne has always given us such great service. If we have ever needed anything she makes it happen. We bought our second enclave from her 3 weeks ago and love it. More

by Val12gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Su
Dec 03, 2013 -

Ewing Buick GMC responded

Congratulations on your new Enclave! Thank you for your continuous business and the outstanding review. Suzanne is an important part of our team and it pleases me to know she met all your expectations. If you have any questions or concerns please feel free to call or visit. You can receive great online specials and service deals by liking us on Facebook and following us on twitter. We look forward to seeing you again. Sincerely, Ron Blaylock - General Manager

November 25, 2013

Robert, Helped my wife suprise me with my brand new GMC Robert, Helped my wife suprise me with my brand new GMC truck. He was exceptional, worked with her through the whole ordeal and have everything ready More

by DiegoMatehuala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 26, 2013 -

Ewing Buick GMC responded

Thank you, Diego, for this pleasant review, and congratulations on your new truck! I am very happy to hear Robert was able to make your buying experience hassle free. If you have any questions or concerns please feel free to call or stop by. Keep in touch with us on Facebook and Twitter for some great deals. We look forward to seeing you again. Sincerely, Ron Blaylock - General Manager

November 22, 2013

We drove over 3 hours to purchase the new car. We had 2 cars to trade in for it and they worked with us to ensure the specific car we wanted would still be there when we arrived. More

by aimbow1069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 26, 2013 -

Ewing Buick GMC responded

Thank you for this excellent review! I am pleased to hear your needs were met and you were able to get exactly what you were looking for. If you have and questions or concerns please feel free to call or come back in. Be sure to like us on Facebook or follow us on Twitter for some great new deals. We look forward to seeing you again. Sincerely, Ron Blaylock - General Manager

November 14, 2013

I highly recommend Ewing GMC. I only buy from Ewing ( have for 25+years) because the experience is consistently good. the entire ewing family of dealerships always deliver. More

by ken13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 15, 2013 -

Ewing Buick GMC responded

Ken, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this outstanding review! We strive for consistent service excellence, and I’m glad that your experience with us supports that. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Ron Blaylock - General Manager

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