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Ewing Buick GMC

Plano, TX

4.8
1,653 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years. His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered. When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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6425 Dallas Pkwy

Plano, TX

75093

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Showing 1,653 reviews

January 07, 2014

My car was totaled on the freeway just before Christmas 2013 with me and my 2 children in the car. I had no money, not great credit, no trade in and I faced possibly being upside down on my current car loa More

by renaed2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe in finance
Jan 10, 2014 -

Ewing Buick GMC responded

Crystal, thank you so much for taking the time to share your experience at Ewing Buick GMC with us. Customer satisfaction is one of our top priorities, so it's great to hear that you were impressed with Wilson, Joe and the rest of the team and that they were able to provide you an educational and pleasant car-buying experience. We can't thank you enough for your business, kind words and recommendations. Please let us know if there is anything else we can do for you and we hope you are enjoying your new car! Thanks again, Ewing Buick GMC

December 29, 2013

The service we received from Randy Harp was "OUTSTANDING"! The Ewing experience was awesome from the time we walked into the dealership to the time we drove off the lot. Everyone in the deale More

by pradovp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 28, 2013

Great experience dealing with Ewing Buick from Tonya in titles, Tony our salesman, Brian and Joe we had a first class experience. You won't walk away feeling you've been cheated by Ewing! More

by Missnfrisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Thomas
December 15, 2013

Suzanne exceeded all my expectations. Would highly Suzanne exceeded all my expectations. Would highly recommend. Referred by friend Roy Ridley Suzanne's coworker at Ewing Mercedes. Gave me the bes More

by Rick66A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2013 -

Ewing Buick GMC responded

Rick, thank you for taking the time to write this fantastic review of your experience and congratulations on your new car! I am extremely happy to hear that Suzanne was able to demonstrate our commitment to exceptional customer service here at Ewing Buick GMC. Please don't hesitate to reach out if you have any questions or concerns. Sincerely, Ron Blaylock - General Manager

December 13, 2013

Tony Thomas took the extra time and patience to explain and help us setup all the features in our new Buick Enclave. We drove out of the lot knowing how to use the navigation system, OnStar, bluetooth and More

by Grant1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Thomas
Dec 16, 2013 -

Ewing Buick GMC responded

Thank you Mike and Kristie for taking the time to write this great review. Congratulations on your new Enclave! Tony is a key component of our team here at Ewing Buick GMC and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Sincerely, Ron Blaylock - General Manager

December 13, 2013

My entire experience was awesome! From the sales My entire experience was awesome! From the sales consultant to the financing piece. Both were very professional and knowledgable. I will be recomme More

by rdoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2013 -

Ewing Buick GMC responded

Thank you for taking the time to share your positive feedback! I am happy to hear you had such a wonderful service visit with us, and that Wilson was able to make you feel comfortable throughout. Your recommendation is the best compliment we could receive! Please do not hesitate to call us if you have any questions or concerns. Sincerely, Ron Blaylock - General Manager

December 07, 2013

It was the best used car experience I've ever had and Wilson was great to work with. We bought a used Escape for our daughter at an affordable price. More

by Rredd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wilson Pickens
Dec 09, 2013 -

Ewing Buick GMC responded

Thanks for this excellent feedback, and congratulations on your new car! I am happy to hear that Wilson was helpful throughout your purchase and was able to get you into a car that fit your and your daughter's needs. He is an asset to our team and is excellent at upholding our value of exceptional customer service. We hope to see you in the future for any of your automotive needs! Sincerely, Ron Blaylock - General Manager

December 02, 2013

Randy Harp, my new car salesman at Ewing Buick GMC, provided the best new car purchase experience I've ever had. Randy was courteous and helpful with every step of the process. After I bought the car, More

by erimkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

Ewing Buick GMC responded

Thank you for the outstanding review and very kind words! Congratulations on your brand new 2014 Terrain. I am very pleased to hear that each employee you have worked with has always displayed our goal for best customer service. If you have any further questions or concerns please feel free to contact us or stop and visit. Also, be sure to like us on Facebook and follow us on Twitter for great online specials and service deals. We look forward to seeing you again soon. Sincerely, Ron Blaylock - General Manager

December 01, 2013

I had a great experience at this dealership. The communication was fantastic and they were able to deliver the new car we ordered faster than expected. Suzanne was very helpful and always there ava More

by MichaelGomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

Ewing Buick GMC responded

Michael, Thank you for this terrific 5-star review! Customer service is our top priority and Suzanne is a great example of delivering our best. She will be happy to hear your kind words. Please feel free to contact us or visit again if you have any questions or concerns. We look forward to seeing you soon. Sincerely, Ron Blaylock - General Manager

November 27, 2013

Suzanne has always given us such great service. If we have ever needed anything she makes it happen. We bought our second enclave from her 3 weeks ago and love it. More

by Val12gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Su
Dec 03, 2013 -

Ewing Buick GMC responded

Congratulations on your new Enclave! Thank you for your continuous business and the outstanding review. Suzanne is an important part of our team and it pleases me to know she met all your expectations. If you have any questions or concerns please feel free to call or visit. You can receive great online specials and service deals by liking us on Facebook and following us on twitter. We look forward to seeing you again. Sincerely, Ron Blaylock - General Manager

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