Ewing Buick GMC
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very firendly and professional! Robert Turlington was our sales rep and he was outstanding! He helped us without pushing and answered all of our questions. We made a decision in 3 da Robert Turlington was our sales rep and he was outstanding! He helped us without pushing and answered all of our questions. We made a decision in 3 days after meeting him and going to Ewing. Everyone there was helpful and friendly. I look forward to going back for my service needs! More
A Horrible Purchase Bought a 2007 Mercedes S550 with 33,000 miles. The sales person assured me the car had been thoroughly checked out including a diagnostic test of the Bought a 2007 Mercedes S550 with 33,000 miles. The sales person assured me the car had been thoroughly checked out including a diagnostic test of the engine. Was told this dealership had very high standards and if a car did not meet theses standards they would send it to the auction rather than place it in their inventory. After driving this car for less than 150 miles the engine malfunction light came on. The authorized Mercedes Benz dealer I took the car to said the Ewing Buick GMC diagnostic test should have revealed the engine problem. The only answer this dealer gave me was you bought the car "as is."The estimate for repairs is $5,473. I would think more than twice before buying a car from this dealer. More
Michael and Darrell really do care! Being a single mom is tough and buying a new car is even more difficult and overwhelming than that. The time that Darrell and Michael took with me was Being a single mom is tough and buying a new car is even more difficult and overwhelming than that. The time that Darrell and Michael took with me was more than a typical salesman usually takes with any customer. I made multiple visits to the dealership, sent more than 50 text messages and emails to these fine gentlemen until I finally made the decision to buy a 2015 Acadia. Any other salesman would have become frustrated with me and given up the sale because truthfully, I was hard to work with! My budget was tight and my expectations were high but Darrell and Michael worked endless hours reassuring me that I was making the right decision. When someone refers to great customer service, they have no idea what that actually means until they have worked with Darrell and Michael. Darrell spent endless hours with me changing my mind, walking the lot, searching the internet, complaining about being overwhelmed, and being whishy washy. Michael helped make the deal happen after Darrell did all of the leg work. There are not enough good words to use as a description for my customer satisfaction with Ewing Buick or Darrell and Michael. My lifetime business has been earned by these men and I can assure you that I will refer all of my friends to them. Regards, Shannon Callender, Murphy, TX More
Best Car Purchase Experience EVER ! I needed to trade-in my beloved Thunderbird after 13 years. I was apprehensive about the whole process. I met Suzanne Newman Koerwer and was immedia I needed to trade-in my beloved Thunderbird after 13 years. I was apprehensive about the whole process. I met Suzanne Newman Koerwer and was immediately put at ease. It's hard for a woman to feel comfortable in a car buying situation but Suzanne walked me through the entire process with knowledge and grace. I can't say enough good things about my experience. I loved the attitude and expertise of all the employees, Mr. Ewing has done an exceptional job in hiring and training. If you are looking for new or used car I recommend this dealership FIRST. More
Great, Jake is the best! First of all, the gentleman handling my service order was "Jake". He was professional and service oriented and an all around nice guy. My BuicK LaCro First of all, the gentleman handling my service order was "Jake". He was professional and service oriented and an all around nice guy. My BuicK LaCross was leaking transmission fluid. They gave me a loner car and sent me on my way. Unfortunately, when I got my car back......it was leaking fluid again. We called Jake and said "bring it right in". He gave us another loner car and sincerely apologized. Once we got the car back it was perfect. He even had some trim around my door reglued as it was loose. I t was also returned very clean. Lastly, the girl in the back (African American) was very genuine. We got on the subject of Christianity and it was refreshing to hear someone wasn't afarid to say they believe in God with a customer. My hats off to her! These days everyone's afraid to speak out about anything, it's sad. I'm happy to do business with Ewing Buick!! More
Used car sales Gary, Kenneth and management were fantastic! I was in an accident and my car that I loved was totaled. They were so kind and helpful in getting me bac Gary, Kenneth and management were fantastic! I was in an accident and my car that I loved was totaled. They were so kind and helpful in getting me back into the identical car I had. They were all just so nice and understanding of the current situation I was in and they made the experience for me smooth and worry free. Even though I live near Fort Worth, I'm driving back over here when it comes to get another car! Thank you so much!!! God Bless you all! More
Super Service! Ken was exactly what a guy hopes for in a car salesman. Honest, straightforward, friendly (but not overly friendly!) and knowledgeable. We purchase Ken was exactly what a guy hopes for in a car salesman. Honest, straightforward, friendly (but not overly friendly!) and knowledgeable. We purchased our Buick LeBaron from him almost a year ago, and then last week he called just to see how we were doing and how the car was running. Very considerate. I highly recommend Ken Foster if you're looking for a car. More
Two sales managers were not helpful and very disrespectful. Worked with sales associate for several hours Friday 1/2/15 for purchasing a new gmc Denali. Associate was very helpful but car could not be located t Worked with sales associate for several hours Friday 1/2/15 for purchasing a new gmc Denali. Associate was very helpful but car could not be located that day. So resumed process on Saturday 1/3/15. When it came time to work with the two managers on duty Saturday 1/3/15 for trade in and purchase price, the entire experience changed. Not helpful. Actually kind of rude. Horrible trade in value for my car. Out of any normal range. Car max, and TWO other local dealers offers were much higher. They were trying to make 4k+ profit immediately with my trade in and on top of that, they were not negotiating at all on the purchase price of the car. Very insulting given that I had been at the dealership for at least six hours in two days and was looking for a long term deal with the dealership. The two managers NEVER introduced themselves so I never got their names. The absolute worst buying experience I have ever had, not because of the sales associate, but the managers. I will take my 75k purchase someone else. More
Great car buying experience I am a repeat customer of Suzanne's. I wouldn't deal with any one but her. She's pleasant, funny, knowledgeable and a pleasure to deal with. You don't I am a repeat customer of Suzanne's. I wouldn't deal with any one but her. She's pleasant, funny, knowledgeable and a pleasure to deal with. You don't feel like a lamb being lead to slaughter by pushy sales people when dealing with her. She communicates promptly with you by text or voice and provides all the information you need to make an informed decision. She even set up my blue tooth in the new vehicle and cleared out the settings on my previous vehicle (which I also bought from her). I'm excited to start 2015 out in a brand new Enclave and I'll be back in a few years when its time to upgrade! More
No Pressure Buying I have never purchased a new car on my own before, and after looking at a few dealerships earlier in the week to get an overview of what I might like, I have never purchased a new car on my own before, and after looking at a few dealerships earlier in the week to get an overview of what I might like, I was really nervous when I walked into Ewing. I was well greeted, and immediately shown the car I wanted to see. There was no pressure and no profiling. I didn't feel like I was being questioned like I had at other dealerships. David Saner was kind, knowledgeable and most important to me, he made me feel comfortable. I came in the next day with my dad to buy the car and was met with the same care. Thank you for making the car buying experience a good one. More