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Ewing Buick GMC
Plano, TX
1,672 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,672 reviews
December 01, 2018
OUTSTANDING Jim was the most understanding and professional person I have experienced at Buick to date ... could not have had a better experience ... Jim was outs Jim was the most understanding and professional person I have experienced at Buick to date ... could not have had a better experience ... Jim was outstanding... 😃 More
by Raaf
Employees Worked With
James, Tim Stolp
November 30, 2018
Last service experience I had a problem with the Service on my last visit. I waited until the following Monday then call Rick Gonzales, my Service Rep, who had been off on t I had a problem with the Service on my last visit. I waited until the following Monday then call Rick Gonzales, my Service Rep, who had been off on the fore meantioned visit. He was able to get me in on the following day and take care of the problem.. More
by Fash, Bob
Employees Worked With
Rick Gonzales
November 21, 2018
New battery my Battery died and my car wouldn’t start. My fabulous salesperson Wayne Holten took the car in for service and I was thrilled to find it was still un my Battery died and my car wouldn’t start. My fabulous salesperson Wayne Holten took the car in for service and I was thrilled to find it was still under warranty. More
by Sandisue50
Employees Worked With
November 14, 2018
Purchased a Pre Own My husband and I had a great car buying experience with the dealership. Working with Natalie Collins as our sales person was a very stressfree experie My husband and I had a great car buying experience with the dealership. Working with Natalie Collins as our sales person was a very stressfree experience. Natalie worked our car deal with expectional experience. Natalie really eased the entire process. She was very detailed in explaining anything that was realated in the entire document process. We also had an enjoyable stress free process with Mr. David De La Cruz. His ease and experience with the Financal paperwork was absoultely phenomenal. I want to say THANK YOU to these employees that are a part of your team. The coffee bar and the the kids section with TV's and a personal sitting area were a big a help. I would recommend anyone who is car shopping to at least stop buy and visit. Thank you Natalie & David for the great service and hard work.. More
by sbobo1969@home
Employees Worked With
Natalie Collins and David De La Cruz
November 11, 2018
Suzanne is fabulous Suzanne made the car buying experience extremely pleasant. She was friendly, knowledgeable, helpful and professional. The dealership was clean, well a Suzanne made the car buying experience extremely pleasant. She was friendly, knowledgeable, helpful and professional. The dealership was clean, well appointed and modern. The amenities for buyers were very nice. More
by Tawn
Employees Worked With
November 10, 2018
Best car buying experience EVER! My husband and I have always hated car shopping. The process takes forever and we generally leave feeling exhausted, ripped off and not at all excited My husband and I have always hated car shopping. The process takes forever and we generally leave feeling exhausted, ripped off and not at all excited about our new vehicle. When we moved to Texas a few months ago, my husband was in need of a new vehicle and he had been wanting a GMC Terrain for years. We weren't looking forward to the search at all, but Ewing completely surprised us. Gary was our salesperson, and he was genuinely friendly (not in the fake salesperson kind of way), very knowledgeable, and made the experience fun for once. Everyone we met that day was the exact same way. They didn't try to push added things we didn't need. They came back with the price we were wanting. And in the end, we actually walked away feeling happy and excited about our new vehicle. It was such a great experience that I will probably be going back to trade in my Ford Escape I got a couple of years ago for a GMC or Buick just for the experience. Thank you so much to the whole team! You all were great and we definitely recommend you all to anyone and everyone! More
by Courtney B
Employees Worked With
November 08, 2018
Repairs and oil change completed in timely manner Completed oil change and lubrication service, replacement of daytime running light and socket, and defective tire pressure sensor in timely manner. W Completed oil change and lubrication service, replacement of daytime running light and socket, and defective tire pressure sensor in timely manner. Was without the car for only one day. More
by kewagner
Employees Worked With
Brad Ancker
November 07, 2018
Great Servive! There was a recall for my Yukon XL and I called Benjamin with Ewing on a Sat morning and he fit me in and had the recall taken care of within an hour There was a recall for my Yukon XL and I called Benjamin with Ewing on a Sat morning and he fit me in and had the recall taken care of within an hour and I evvnngot my car washed. I highly recommend Ewing for their service and the next GMC purchase will be done with Ewing also! More
by SteveD
Employees Worked With
Benjamin Tobe
November 06, 2018
Great experience! Natalie Collins was my salesperson and was on top of all my requests.. she did a great job and made my car buying experience very easy and smooth.. Natalie Collins was my salesperson and was on top of all my requests.. she did a great job and made my car buying experience very easy and smooth.. More
by Ringading123
Employees Worked With
Natalie Collins
November 03, 2018
Highly satisfied I appreciated the hard work that went into purchasing my new vehicle. Chris Jones and Trevor were great in providing my customer service needs in new I appreciated the hard work that went into purchasing my new vehicle. Chris Jones and Trevor were great in providing my customer service needs in new sales. I also want to express my gratitude to Blaze for working out the kinks to finance me a great deal! Jason in financing was also great. A great team made it happen and I’m enjoying my new GMC Terrain. More
by Ann47
Employees Worked With
Chris Jones, Trevor, Blaze, and Jason
