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Ewing Buick GMC
Plano, TX
1,670 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,670 reviews
December 28, 2018
Excellent People Excellent Repair The body shop employees here are very professional and are great people people. The repair is exemplary. Could never tell the boo boo happened to my b The body shop employees here are very professional and are great people people. The repair is exemplary. Could never tell the boo boo happened to my beloved Benz. The communication is excellent. I received a daily status update so I never had to wonder what was happening. Love this shop and highly recommend. More
by Rx
Employees Worked With
Vincent Belmares
December 21, 2018
Salespeople Take the time to really find out your needs and goes the extra mile to make sure your happy. I would recommend them highly to friends and family. Take the time to really find out your needs and goes the extra mile to make sure your happy. I would recommend them highly to friends and family. More
by Jimbo
Employees Worked With
A K
December 21, 2018
Body work is sub-par with obvious lack of QC My car has been in this body shop twice now to have significant repairs. While the employees are nice, the work is lacking.. I had to bring my car bac My car has been in this body shop twice now to have significant repairs. While the employees are nice, the work is lacking.. I had to bring my car back both times to have a list of oversights corrected 1. Paint runs in multiple, obvious locations 2. Cameras put in at wrong angle (blocking half of view) 3. Overspray on window 4. Paint not blended to other panels 5. Molding/parts either missing or put back improperly 6. I had an email from insurance and Ewing stating the replacement headlights would be OEM.. when I went to pick up the car they were aftermarket... no email informing me of the change. They were later replaced with oem by Ewing. All in all - I had to bring the car in multiple times to finally have an acceptable final product, they did cover the rental for 2 weeks to correct the mistakes.. I only came here since they are “certified in Mercedes repair”. I will likely go somewhere else in the future.. not worth the headache... More
by Kris10aus
Employees Worked With
This is for the collision body shop attached to Ewing GMC
December 21, 2018
Awesome Ben made my experience with leaving my car in their hands awesome. I called days prior to just ask questions about my warranty, loaner cars and drop o Ben made my experience with leaving my car in their hands awesome. I called days prior to just ask questions about my warranty, loaner cars and drop off times. Ben PATIENTLY explained all of this even though it was after 6pm CST. Ben and the team examined and diagnosed my car and he was up front about warranty info and cost that I may incur. Im not comfortable leaving my car for repairs but the team took care of my baby (my 13 Lacrosse). My only regret was that I was unable to meet Ben in person due to my crazy schedule but he took care of me and my concerns. Thank you soooooo very much Ben for all your help. 😊😊 More
by Kat
Employees Worked With
Benjamin
December 19, 2018
Fantastic Service We are very happy with our Yukon Denali! We had a little drive from the Red River to get to the dealership but Oscar went above and beyond by staying We are very happy with our Yukon Denali! We had a little drive from the Red River to get to the dealership but Oscar went above and beyond by staying in touch and keeping us informed about the vehicle and financing. This is our third GMC but our first experience with Ewing and based on Oscar's assistance it will not be our last. More
by debp
Employees Worked With
December 19, 2018
Happy Customer I went into test drive a new Terrian and left a happy customer. Fish and the team all worked with me to make the deal. I went into test drive a new Terrian and left a happy customer. Fish and the team all worked with me to make the deal. More
by Katintc
Employees Worked With
December 19, 2018
Time Wasting Ewing set me up with a same day appointment to come look at a vehicle. I left work early to make it there on time and an hour into my drive, 20 minute Ewing set me up with a same day appointment to come look at a vehicle. I left work early to make it there on time and an hour into my drive, 20 minutes before my appointment, they called to let me know that the car was already sold. Thanks for wasting my time, Ewing. More
by Josh H.
Employees Worked With
Sean Herington
December 16, 2018
Great Dealership I had a great experience at this dealership! Very nice office and all of the employees were super friendly and helpful. Love my new car! :) I had a great experience at this dealership! Very nice office and all of the employees were super friendly and helpful. Love my new car! :) More
by BrookeL
Employees Worked With
December 13, 2018
Everything was just Great! Everything about the Buying experience was just Great! I was fully impressed with the professionalism and Friendliness of all who I met with at Ewing Everything about the Buying experience was just Great! I was fully impressed with the professionalism and Friendliness of all who I met with at Ewing Buick GMC! More
by Phat
Employees Worked With
December 10, 2018
Deceptive Shopped for a great end of year deal and found a Sierra on the Ewing Website. Contacted Teshlon E Chakra at Ewing Buick GMC and asked for confirmation Shopped for a great end of year deal and found a Sierra on the Ewing Website. Contacted Teshlon E Chakra at Ewing Buick GMC and asked for confirmation of price. He replied with a price totally different than the sales price shown online. I sent a picture of the webpage I was looking at and he replied with "The correct price is MSRP". Be very careful before heading to the dealership as they will not honor their own website pricing. (I wish I could attach photos to this review) More
by jnlualhati
Employees Worked With
Teshlon E Chakra
