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Ewing Buick GMC
Plano, TX
1,672 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,672 reviews
January 15, 2019
Oil change, tire rotation and seat cleaning This was routine maintenance. They did a fine job and it was done in a very reasonable period of time. I did think that tire rotation should be provid This was routine maintenance. They did a fine job and it was done in a very reasonable period of time. I did think that tire rotation should be provided as part of the service rather than provided at a charge. More
by GS2015
Employees Worked With
Brett Taylor
January 13, 2019
Oil change Need an oil change didn’t have an appointment. Was no problem getting it done in a reasonable amount of time which was much quicker than I expected. G Need an oil change didn’t have an appointment. Was no problem getting it done in a reasonable amount of time which was much quicker than I expected. Great job to all working on my car in Saturday January 5. More
by Joyce78p
Employees Worked With
Tim Stolp
January 13, 2019
30,000 miles service Very bad customer service and lack of attention to customers or their needs. I waited in the service line in my car for over 10 minutes while I could Very bad customer service and lack of attention to customers or their needs. I waited in the service line in my car for over 10 minutes while I could see the employees and porters just conversating. It took too long, so I just got out of my car and went into the dealership. Lastly, my car was still dirty after the car wash and was not dried down so has water drop marks all over and was not vaccumed on the inside. Coming from visiting many other dealerships in the same area, I was very disappointed with this service and will be using the McKinney Buick dealership even thought it is farther. More
by Akkigj
Employees Worked With
Tim Stolp
January 10, 2019
Great Service Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. More
by McLean Family
January 09, 2019
Great Service I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn is a great service advisor and always takes care of me. More
by SteveD
Employees Worked With
Benjamin
January 08, 2019
TOP NOTCH SERVICE Had my Yukon in for some service and once again blown away by the service provided by Brett Taylor. He is quick to respond, takes ownership of the is Had my Yukon in for some service and once again blown away by the service provided by Brett Taylor. He is quick to respond, takes ownership of the issues, and follows through. I only trust Ewing and Brett for my vehicle needs. More
by Garbism
Employees Worked With
Brett Taylor
January 06, 2019
Great Salesman, Great Finance Manager, Terrible Floor Sales The entire experience with our salesman Vincent was awesome, he did a suburb job from beginning to end. Our finance manager did a great job as well. T The entire experience with our salesman Vincent was awesome, he did a suburb job from beginning to end. Our finance manager did a great job as well. The Sales Floor Manager had poor customer service skills and he renigged on the sales price of a 2010 Ford Mustang I wanted to buy for my son. Long story short I had to call the GM to get the original agreed upon price because the Floor Sales Manager told me I couldn't have the vehicle for the agreed upon price. This would have been a 5 Star rating if I didn't get jacked around on the agreed upon price. More
by Texas Marine
Employees Worked With
Vincent
January 03, 2019
Great experience, highly recommend Very professional dealership,top notch. Been coming here for a few years and highly recommend this dealership for all your automotive needs. Very frie Very professional dealership,top notch. Been coming here for a few years and highly recommend this dealership for all your automotive needs. Very friendly staff. More
by Carguy
Employees Worked With
Tim Stolp
January 01, 2019
Repairs to Old Bessie. Theses guys are honest and good. Someone I can trust to repair only what needs repairing in a quality manner. Thank you for great services. Theses guys are honest and good. Someone I can trust to repair only what needs repairing in a quality manner. Thank you for great services. More
by Rpavlovich57
Employees Worked With
Steve Fortner
January 01, 2019
New vehicle Excellent treatment and service by Robert Fish Turlington. Thoroughly went over the dashboard and accessories for the 2018 Buick Encore even though I Excellent treatment and service by Robert Fish Turlington. Thoroughly went over the dashboard and accessories for the 2018 Buick Encore even though I may need a refresher course which Fish said sometimes might be needed. Thank you Fish. More
by 1stimpressions
Employees Worked With
