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Ewing Buick GMC

Plano, TX

4.8
1,670 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years. His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered. When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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6425 Dallas Pkwy

Plano, TX

75024

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Showing 1,670 reviews

January 13, 2019

30,000 miles service Very bad customer service and lack of attention to customers or their needs. I waited in the service line in my car for over 10 minutes while I could More

by Akkigj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Stolp
Jan 29, 2019 -

Ewing Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 665-3131 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 10, 2019

Great Service Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. More

by McLean Family
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Mora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Jan 14, 2019 -

Ewing Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for the great review!

January 09, 2019

Great Service I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn More

by SteveD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin
Jan 14, 2019 -

Ewing Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

January 08, 2019

TOP NOTCH SERVICE Had my Yukon in for some service and once again blown away by the service provided by Brett Taylor. He is quick to respond, takes ownership of the is More

by Garbism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Taylor
January 06, 2019

Great Salesman, Great Finance Manager, Terrible Floor Sales The entire experience with our salesman Vincent was awesome, he did a suburb job from beginning to end. Our finance manager did a great job as well. T More

by Texas Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vincent
Jan 24, 2019 -

Ewing Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (972) 665-3131 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 03, 2019

Great experience, highly recommend Very professional dealership,top notch. Been coming here for a few years and highly recommend this dealership for all your automotive needs. Very frie More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stolp
Jan 14, 2019 -

Ewing Buick GMC responded

Hi there, thank you so much for your positive comments about Ewing Buick GMC! We sincerely value your business and look forward to your next visit!

January 01, 2019

New vehicle Excellent treatment and service by Robert Fish Turlington. Thoroughly went over the dashboard and accessories for the 2018 Buick Encore even though I More

by 1stimpressions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fish Turlington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Ewing Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

January 01, 2019

Repairs to Old Bessie. Theses guys are honest and good. Someone I can trust to repair only what needs repairing in a quality manner. Thank you for great services. More

by Rpavlovich57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fortner
December 31, 2018

Great Customer Service The sales agent Oscar Mata was great. And the environment was clean. The financial department good. Everything well explain and detail at all times. G More

by Roger08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Speights
Jan 03, 2019 -

Ewing Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Ewing Buick GMC and we hope to see you again soon!

December 29, 2018

Buy your car from Fish and Suzanne at Ewing Fish and Suzanne really worked hard to help us find the best cars at the best price for us and our family members on multiple occasions over the years More

by Jerry_Shea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Fish Turlington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Ewing Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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