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Ewing Buick GMC

Plano, TX

4.8
1,670 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years. His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered. When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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6425 Dallas Pkwy

Plano, TX

75024

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Showing 1,670 reviews

January 30, 2019

Will come back again! Over all excellent experience. Just make sure that the correct vehicle is available.😬 My son recommended your dealership and he was right. Will drive More

by brucearnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trever Trosper
Feb 05, 2019 -

Ewing Buick GMC responded

Hi there, we're very happy to hear we were able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ewing Buick GMC

January 29, 2019

Excellent service from Steve Fortner! Steve Fortner in the service department is an excellent service advisor with very good attention to details and follow-up communication. I've used him More

by PPC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fortner
Feb 04, 2019 -

Ewing Buick GMC responded

Hi there, we're very happy to hear Steve was able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ewing Buick GMC

January 26, 2019

fair, honest, and friendly Great experience start to finish on purchase of new Sierra p/u, Gary was great, would definitely purchase vehicles from Ewing again, looking forward t More

by sierrapurchaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Parr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Ewing Buick GMC responded

Congratulations on your new Sierra! Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!

January 25, 2019

Brought My Car For Service and Bought a New Car! Ewing had me at hello lol! I brought my car for service and I was treated so respectfully...something that had never really happened before. Ben was k More

by ARKlatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Holten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in Service
Jan 29, 2019 -

Ewing Buick GMC responded

Thanks so much for taking the time to share your experience! We appreciate the positive review, and look forward to seeing you again!

January 24, 2019

Great service from Oscar! We did not plan to buy a car, but just drove through the lot looking at what was available. When we saw the Lexus on the used lot, my husband took a p More

by Lexusmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Ewing Buick GMC responded

Congratulations on your new Lexus! Thanks so much for taking the time to share your experience! We appreciate the positive review, and look forward to seeing you again!

January 22, 2019

New Car buying experience Our salesman Wayne was outstanding and very courteous. He was very respectful of our situation and we got the deal done . Looking forward to dealing w More

by Mic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Holten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Ewing Buick GMC responded

Thanks for the review, Mic! We're glad to hear that your experience with us was positive, and Wayne will be pleased to receive your gratitude. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2019

Body Shop lost my car Yes, you read that right. The body shop lost my car for 3 days! Never once thanked me for my business. In addition, their communication for status up More

by MBOwnerKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It was the body shop, none of these employees
Feb 07, 2019 -

Ewing Buick GMC responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at (972) 665-3131 when you have an opportunity, and we will be more than happy to try and turn your experience around.

January 18, 2019

Very professional and patient Oscar was very patient with all of my questions and very professional throughout the entire car buying process. They were very focused on customer ser More

by MP2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Ewing Buick GMC responded

Congratulations on your new vehicle! We're very happy to hear Oscar was able to provided you with a positive car buying experience! We hope to be of service to you again in the future. Best wishes, Ewing Buick GMC

January 15, 2019

Oil change, tire rotation and seat cleaning This was routine maintenance. They did a fine job and it was done in a very reasonable period of time. I did think that tire rotation should be provid More

by GS2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Taylor
Jan 18, 2019 -

Ewing Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Ewing Buick GMC and we hope to see you again.

January 13, 2019

Oil change Need an oil change didn’t have an appointment. Was no problem getting it done in a reasonable amount of time which was much quicker than I expected. G More

by Joyce78p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stolp
Jan 18, 2019 -

Ewing Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

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