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Ewing Buick GMC
Plano, TX
1,669 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,669 reviews
February 19, 2019
sales team is ridiculous I have seen. Worse dealership on sales people. Do not go to buy car there. Time wasted sales people. Sale person called me and left me voice mail. said ready m Worse dealership on sales people. Do not go to buy car there. Time wasted sales people. Sale person called me and left me voice mail. said ready make sales price I offered. And I went there and visited again to make deal. Other sales person said we not going to sale you on this price. Told them about voicemail I got he don't care about call or voicemail. I have in writing my offer there. More
by p.gajera
Employees Worked With
February 18, 2019
Highly efficient and Professiinal Bill at the body shop was very professional, efficient and quick to wrap up repairs of my car. He was super prompt on his emails / communicating with Bill at the body shop was very professional, efficient and quick to wrap up repairs of my car. He was super prompt on his emails / communicating with insurance and keeping me updated of the progress My car was in and out in 2 days. (Broken driver side view) Some of the staff at the front desk however needs to be trained for better customer service to really improve overall customer experience - that’s why I am giving 4 star and NOT 5 star. More
by ARay
Employees Worked With
William Desmond , Nina at front desk were good
February 16, 2019
Long Standing Excellent Service I have used Ewing for service for all my GM vehicles for over 25 years. The same staff is there and they know my cars and treat me like royalty, which I have used Ewing for service for all my GM vehicles for over 25 years. The same staff is there and they know my cars and treat me like royalty, which as a long time customer I am. More
by wydunn007
Employees Worked With
Brad Ancker, Brett Taylor, James Bearden,
February 15, 2019
Lease return/Exchange One of the easiest and best car purchases I've ever done. Nathan was very easy to deal with and was able to work with me through text to finalize the One of the easiest and best car purchases I've ever done. Nathan was very easy to deal with and was able to work with me through text to finalize the deal. Then Robert took over and was very welcoming and helpful. He had everything ready and did a good job explaining all of the features on the car. Finance was done quickly and efficiently as well. He was very nice and respectful. Will be recommending this dealer to others for sure. Thanks again. More
by feleaps
February 14, 2019
New Truck Purchase Randy and Gary were great to work with. They gave me all of the details and options needed to make a decision. I will gladly return to Ewing in the Randy and Gary were great to work with. They gave me all of the details and options needed to make a decision. I will gladly return to Ewing in the future and tell others about my great experience.. Ewing is in a beautiful very clean building with professionals everywhere to assist customers. Very impressed. More
by Matt From Prosper
February 13, 2019
Mr.Wilson Mr. Wilson hooked us up with the GMC 2018 Yukon at a very great deal come on by check them out do not miss out 👍👍👍 Mr. Wilson hooked us up with the GMC 2018 Yukon at a very great deal come on by check them out do not miss out 👍👍👍 More
by Sara
Employees Worked With
February 12, 2019
Friendly staff great service Fast and precise found problem no Hageling Ewing is now my new preferred dealership they washed my Yukon and had it back to me same day Fast and precise found problem no Hageling Ewing is now my new preferred dealership they washed my Yukon and had it back to me same day More
by Fish guy
Employees Worked With
Benjamin
February 12, 2019
Great service! Went above and beyond to service my vehicle and keep me informed. Gave me a loaner vehicle while mine was being serviced. Couldn't be more satisfied! Went above and beyond to service my vehicle and keep me informed. Gave me a loaner vehicle while mine was being serviced. Couldn't be more satisfied! More
by Skyspeedr
Employees Worked With
Brad in service
February 12, 2019
Excellent Service Department Great communication. Vehicle repair was completed as explained after diagnosis. Vehicle repair was completed on time and with price quoted. Service ad Great communication. Vehicle repair was completed as explained after diagnosis. Vehicle repair was completed on time and with price quoted. Service advisor and Service Mamager are alwsys available. More
by RidleyRight
Employees Worked With
Benjamin Towb, Tim Stolp
February 12, 2019
Suzanne and Fish are the BEST! I took my 2012 Buick Verano (5-passenger car) in for service but worked with Suzanne Newman and Robert Fish Turnlington on a 2019 Buick Encore (small, I took my 2012 Buick Verano (5-passenger car) in for service but worked with Suzanne Newman and Robert Fish Turnlington on a 2019 Buick Encore (small, luxury SUV). These two know the product line (vehicles, features, safety, and specs) and answered every question with professional ease and humor (loved the humor!). Working with them was easy, accommodating, and there was no sales pressure. It was all about me and what I wanted to do. The Encore is my first SUV so it took me a while to get used to the idea, I looked at it in the garage this morning and agreed with the Encore tagline: "sized to fit the way your life moves." I am very happy with Suzanne, Fish, and the Encore. More
by DetroitKarGirl
