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Ewing Buick GMC
Plano, TX
1,669 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,669 reviews
March 22, 2019
New Car It was painless, no pressure service, all questions answered and Wilson was patient with us when we were in decide in some of the decision, Finance is It was painless, no pressure service, all questions answered and Wilson was patient with us when we were in decide in some of the decision, Finance is total up graded and a new experience that didn’t take as long as I remember More
by Ben2275
Employees Worked With
March 21, 2019
Thanks Natalie!! Natalie was so great to work with! Made the entire process easy and enjoyable. I was torn between two cars and she was incredibly helpful and thorough Natalie was so great to work with! Made the entire process easy and enjoyable. I was torn between two cars and she was incredibly helpful and thorough with answering all of my many, many questions and setting up test drives so that by the time I made my decision I was 100% confident in it. Absolutely love my new car and really appreciate Natalie going above and beyond for me! More
by Allie
Employees Worked With
Natalie Collins
March 19, 2019
2015 acura Great salesman. Very disappointed that the windshield had a large chip that was covered up with the paper sticker and not pointed out . David in fina Great salesman. Very disappointed that the windshield had a large chip that was covered up with the paper sticker and not pointed out . David in finance was great also Wayne (my salesman) called when he read my review and is having the chip repaired. I live in okla and he called and found a company close by to do the repair. The dealership will pay for it. Wayne has gone above and beyond for me. Thanks Wayne!!! ;-) More
by Acura gal
Employees Worked With
March 19, 2019
Wayne is the MAN! I just want to say how much I appreciate how far Wayne went to make this deal work. He really showed he cared and went beyond the norm of a salesman. I just want to say how much I appreciate how far Wayne went to make this deal work. He really showed he cared and went beyond the norm of a salesman. Wayne has time in the business and knows how to make the car buying experience smooth and easy. He also helped me set up a surprise for my fiance too which gave me points at home lol. 10 STARS for Wayne & Ewing More
by vaf0021
Employees Worked With
March 18, 2019
Great Brett took great care of me. Each time I have visited the location, I’ve been pleased with the service and pricing. I recommend this location to all m Brett took great care of me. Each time I have visited the location, I’ve been pleased with the service and pricing. I recommend this location to all my friends. More
by eddiebr
Employees Worked With
Brett
March 18, 2019
Natalie is the best Natalie was the best! She helped me set up a time to view the vehicle, brought the vehicle out for me, gave me information on it, reached out to me Natalie was the best! She helped me set up a time to view the vehicle, brought the vehicle out for me, gave me information on it, reached out to me to inform me of more savings I could have, filled up my gas (when I had to return), helped me repair a small scratch that I got within the first week of owning it... I honestly could go on and on and on and on. I cant say enough good things about my experience with everyone there. Natalie's level of customer service is rare. Give Natalie a raise, that's about all I can say. More
by Ikenna13
Employees Worked With
Natalie Collins
March 15, 2019
i brough a new 2019 Buick Encore Randy Harp was very helpful and understanding when I had to leave the dealer ship to get a cashier check since I do not use checks, I only paid using Randy Harp was very helpful and understanding when I had to leave the dealer ship to get a cashier check since I do not use checks, I only paid using my credit card or have the bank right me a check. He went over everything and even explained why they could not do the make ready since the car wash was down and said I could come back later. the overall customer service was the best I have had at any dealer ship. More
by happy car buyer
Employees Worked With
March 07, 2019
Great Service It was a easy and smooth process no hassle at all. Oscar helped purchase my first truck and I was pleased how much he helped me out through the whole It was a easy and smooth process no hassle at all. Oscar helped purchase my first truck and I was pleased how much he helped me out through the whole process. I’m definitely happy of the outcome he was awesome to work with More
by Ramirez88
Employees Worked With
March 05, 2019
good second try After an initial disappointment the dealership really took care of us. Oscar was a rock star as was Jason in the finance department. Looking for After an initial disappointment the dealership really took care of us. Oscar was a rock star as was Jason in the finance department. Looking forward to continuing our relationship. More
by friscocarbuyer
Employees Worked With
March 05, 2019
Great Service I recently purchased a preowned Infiniti G25 from Ewing GMC & was very impressed by the level of customer service rendered specifically by My sales p I recently purchased a preowned Infiniti G25 from Ewing GMC & was very impressed by the level of customer service rendered specifically by My sales person Natalie who’s attention to detail & transparency made me feel at ease making my car buying experience a breeze. She made sure all my questions & concerns were answered & reassured me she would stand by her word & that indeed she did & went beyond. Happy to have bought a vehicle from Ewing GMC. More
by Infiniti G25
Employees Worked With
Natalie Collins
