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Ewing Buick GMC
Plano, TX
1,665 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,665 reviews
March 18, 2019
Great Brett took great care of me. Each time I have visited the location, I’ve been pleased with the service and pricing. I recommend this location to all m Brett took great care of me. Each time I have visited the location, I’ve been pleased with the service and pricing. I recommend this location to all my friends. More
by eddiebr
Employees Worked With
Brett
March 18, 2019
Natalie is the best Natalie was the best! She helped me set up a time to view the vehicle, brought the vehicle out for me, gave me information on it, reached out to me Natalie was the best! She helped me set up a time to view the vehicle, brought the vehicle out for me, gave me information on it, reached out to me to inform me of more savings I could have, filled up my gas (when I had to return), helped me repair a small scratch that I got within the first week of owning it... I honestly could go on and on and on and on. I cant say enough good things about my experience with everyone there. Natalie's level of customer service is rare. Give Natalie a raise, that's about all I can say. More
by Ikenna13
Employees Worked With
Natalie Collins
March 15, 2019
i brough a new 2019 Buick Encore Randy Harp was very helpful and understanding when I had to leave the dealer ship to get a cashier check since I do not use checks, I only paid using Randy Harp was very helpful and understanding when I had to leave the dealer ship to get a cashier check since I do not use checks, I only paid using my credit card or have the bank right me a check. He went over everything and even explained why they could not do the make ready since the car wash was down and said I could come back later. the overall customer service was the best I have had at any dealer ship. More
by happy car buyer
Employees Worked With
March 07, 2019
Great Service It was a easy and smooth process no hassle at all. Oscar helped purchase my first truck and I was pleased how much he helped me out through the whole It was a easy and smooth process no hassle at all. Oscar helped purchase my first truck and I was pleased how much he helped me out through the whole process. I’m definitely happy of the outcome he was awesome to work with More
by Ramirez88
Employees Worked With
March 05, 2019
good second try After an initial disappointment the dealership really took care of us. Oscar was a rock star as was Jason in the finance department. Looking for After an initial disappointment the dealership really took care of us. Oscar was a rock star as was Jason in the finance department. Looking forward to continuing our relationship. More
by friscocarbuyer
Employees Worked With
March 05, 2019
Great Service I recently purchased a preowned Infiniti G25 from Ewing GMC & was very impressed by the level of customer service rendered specifically by My sales p I recently purchased a preowned Infiniti G25 from Ewing GMC & was very impressed by the level of customer service rendered specifically by My sales person Natalie who’s attention to detail & transparency made me feel at ease making my car buying experience a breeze. She made sure all my questions & concerns were answered & reassured me she would stand by her word & that indeed she did & went beyond. Happy to have bought a vehicle from Ewing GMC. More
by Infiniti G25
Employees Worked With
Natalie Collins
March 02, 2019
Randy Was Great To Work With I visited several dealerships looking for a 2019 GMC Sierra 1500. I determined I would have to order from the factory to get what I wanted, and price I visited several dealerships looking for a 2019 GMC Sierra 1500. I determined I would have to order from the factory to get what I wanted, and priced a couple dealerships based on that need. I had done all my research ahead of time to know exactly what it would cost for the options I wanted. I pretty much knew what to expect based on videos I had watched. When I went to Ewing, (it was an internet appointment), I met with Randy, and most of my preparations for dealing with a salesman were not needed at all. Randy answered all my questions, and we went for a drive in a vehicle he had. He let me go wherever I wanted, and when we came back, he looked up a similar truck and we talked about invoice pricing. A couple days later, I decided to buy from Ewing because of the time Randy spent with me, and I felt he was giving me an honest representation of what I wanted to buy. I also had a lot of questions about the TTL, and he was able to get the answers for me. I ordered the truck, and he has kept me up to date on it's progress. He gathered all the information needed for the finance department, and had everything ready when I went to sign the papers. After the truck was built, I signed a little early to take advantage of additional rebates being offered before the end of February, and Randy had all the authorizations ready for the finance guy. Now the truck is in the holding lot in Mesquite, and Randy is taking steps to go pick it up from there for me instead of wait for a transport to deliver it. I strongly recommend working with Randy, and would not hesitate sending my friends to see him about buying a car. Thanks Randy, for a great experience! Kerry Munson More
by pcpilot
Employees Worked With
February 28, 2019
Great Customer Service Walked away a very pleased customer! Randy simply closed the deal due to his great customer service and knowledge of the GMC product. Highly Recommend Walked away a very pleased customer! Randy simply closed the deal due to his great customer service and knowledge of the GMC product. Highly Recommend! Dusty A. More
by dryanpt
Employees Worked With
February 28, 2019
Body Shop I was involved in an auto accident and had my vehicle towed to the Body Shop at this dealership. I called later that afternoon and left a voicemail f I was involved in an auto accident and had my vehicle towed to the Body Shop at this dealership. I called later that afternoon and left a voicemail for the individual who was supposedly assigned to my vehicle. I waited over 24 hours, without any response, at which time I called and had to leave a 2nd voicemail. 24 hours after the 2nd voicemail, I was notified by my insurance company the vehicle would be totaled. The insurance company asked me if I had been in contact with the dealership. I replied that, I have tried without any success. The insurance company actually called the Body Shop on my behalf and informed them that I would be by there the next day to pick up all of my personal belongings from the vehicle. Although, the person located at the front desk of the Body Shop was polite and helpful, I NEVER received a call or any other form of contact from the Body Shop. I wonder if this is how the Body Shop is ran, why would I want to try and buy a vehicle from them? More
by dblankjr1966
Employees Worked With
Not sure of anyone's name.
February 25, 2019
Trust You pay for what you get, and at this dealership even though I bought a used car I left feeling like it was brand new and I was on top of the world. G You pay for what you get, and at this dealership even though I bought a used car I left feeling like it was brand new and I was on top of the world. Give them a try! More
by tdawson22
Employees Worked With
