Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ewing Buick GMC
Plano, TX
1,743 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,743 reviews
February 18, 2026
Very disappointed with the service and warranty they offered. Spend a lot of money on a new truck AT4 new and pay for extra warranty protection for nothing. Taking the truck back for service many times offered. Spend a lot of money on a new truck AT4 new and pay for extra warranty protection for nothing. Taking the truck back for service many times and still paying for service and parts. It’s ridiculous after spending that much money on a poor engineering truck design. More
by luismarquez
Employees Worked With
February 09, 2026
The customer service, the compassion and understanding were truly great. Suzanne and Jason were incredibly kind, very responsive and explanatory and provided us with all around amazing service. We were co were truly great. Suzanne and Jason were incredibly kind, very responsive and explanatory and provided us with all around amazing service. We were contacted quickly after our online inquiry and Suzanne was happy to help us answer all the questions we had. We are out of state and the process in which the paperwork and transport of the vehicles were done was flawless. We thank you all for your expertise and kindness. We will be back when the time comes and will most certainly refer all who are in the market to your dealership. More
by britton_noelle06
January 17, 2026
He was Professional and friendly. He made me feel comfortable He spent time explaining and and answering questions.Oscar is pleasant patient and confident which also made me feel good He made me feel comfortable He spent time explaining and and answering questions.Oscar is pleasant patient and confident which also made me feel good More
by ginny_e
January 14, 2026
My Service tech, Mike was very helpful in my visit. I have always brought my car in for all service ever since I bought it in 2012. I had a little oil residue from the oil change and was concerned the I have always brought my car in for all service ever since I bought it in 2012. I had a little oil residue from the oil change and was concerned the oil filter might be loose. He checked it out and was so nice. Thank you More
by Kdclearlake
Employees Worked With
Mike Green
December 28, 2025
Subject: Extremely Disappointed – Integrity Issue with My Custom Truck Order To Whom It May Concern, I am writing to formally express my deep dissatisfaction with the experience I recently had with your de Custom Truck Order To Whom It May Concern, I am writing to formally express my deep dissatisfaction with the experience I recently had with your dealership. I visited your location with the intent to purchase a fully loaded truck. Your staff assured me that the exact configuration I wanted was available, which I later learned was not the case. Despite this, I chose to move forward and placed an order for a custom-built truck, completing all required paperwork and providing a deposit. I was informed the vehicle would arrive within three to four months. After waiting several months and repeatedly following up, I was shocked to learn that the truck I ordered — the exact build I selected and paid extra to have produced — had been accidentally sold by your dealership. This was devastating, as the vehicle represented a significant financial investment and held personal importance to me. Based on my understanding, including information from family members employed by GM, once a vehicle is ordered and assigned to a customer, it should be clearly tagged as sold to prevent precisely this type of situation. It appears this process was not followed, raising serious concerns about how my order was handled and whether profit was prioritized over integrity. This incident reflects a troubling lack of professionalism, accountability, and respect for your customers. I expect a prompt and thorough explanation of how this occurred, as well as what corrective actions your dealership intends to take to address this situation and prevent it from happening to others. Integrity and honesty are extremely important to me, and I hope your leadership team treats this matter with the seriousness it deserves. More
by phillipgolston
Employees Worked With
December 20, 2025
Informed the evening before coming to purchase a new car that it had 816 miles on it. that it had 816 miles on it. More
by Kurvis Davis
Employees Worked With
December 14, 2025
These guys are great! They were friendly, professional, and very knowledgeable. We were only in town for 2 days... they helped us get all necessary paperwork ready ahead o They were friendly, professional, and very knowledgeable. We were only in town for 2 days... they helped us get all necessary paperwork ready ahead of time, so the process was quick and easy. I highly recommend Aaron Komon and Oscar Mora at Ewing! More
by melinda
December 11, 2025
Very well satisfied with my purchase, excellent quick response and on top of everything always response and on top of everything always More
by gallardocristian589
