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Ewing Buick GMC
Plano, TX
1,752 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,752 reviews
March 31, 2026
Had truck serviced there for 7 yrs. ,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last st ,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last straw,this time had an issue which they fixed for me. They neglected to tell me "Hey your truck is fixed but your fob doesn't recognize the driver,sooo your settings for your seat and mirrors don't work. Ohh,and also your phone won't work either. Bought brand new and the Salesman set it up no problem. Seems like there is a step missing here! More
by bwmc79
Employees Worked With
Service
March 29, 2026
The team was great, My wife and can express enough how awesome Suzanne, Fish and Jason were in getting us our vehicles! Thank you awesome Suzanne, Fish and Jason were in getting us our vehicles! Thank you More
by Desmond
March 28, 2026
Dealership was clean, inviting and friendly. Jake the salesman listened and did not try to shove what I did not want into our conversation or show inventory that I had no interest in. His sr tea Jake the salesman listened and did not try to shove what I did not want into our conversation or show inventory that I had no interest in. His sr team worked with us to accommodate my monthly payment requirement. Overall superb customer service experience. More
by rosie7rodriguez
Employees Worked With
March 17, 2026
Great customer service. Went to a dealer 100 miles away to pickup the vehicle I wanted. Would highly recommend. Went to a dealer 100 miles away to pickup the vehicle I wanted. Would highly recommend. More
by john.alton.bailey
Employees Worked With
March 14, 2026
Amazing car shopping experience! Rene was very helpful and communicative prior to our appointment. Once we got there he made it happen with a great deal on our trade-in and was quick Rene was very helpful and communicative prior to our appointment. Once we got there he made it happen with a great deal on our trade-in and was quick to close our deal on my dream mom car! We were both happy with our purchase and will definitely come back! More
by Mirnamadrid7
Employees Worked With
March 14, 2026
Fue una buena experiencia. Rene, Chris, y Oscar, fueron muy amables y me ayudaron. Volvere para otro. Rene, Chris, y Oscar, fueron muy amables y me ayudaron. Volvere para otro. More
by sanfran3103
March 06, 2026
Rene was awesome! Did not rush anything, smooth purchase of my new Sierra Elevation! Excellent! Did not rush anything, smooth purchase of my new Sierra Elevation! Excellent! More
by fredrick_vasquez
February 25, 2026
clayton haas best salesman i have dealt with in years He made my wife and i feel betty relaxed about our enclave purchase made my wife and i feel betty relaxed about our enclave purchase More
by mlmarr204
Employees Worked With
February 23, 2026
My overall car-buying experience was exceptional. Malcolm, my sales associate, was absolutely wonderful from start to finish. He was the first to reach out after my online inquiry, promptly scheduled Malcolm, my sales associate, was absolutely wonderful from start to finish. He was the first to reach out after my online inquiry, promptly scheduled a time that worked best for me, and made the entire process smooth and stress-free. He truly made the deal happen while ensuring I felt comfortable and at ease every step of the way. Oscar, the finance manager, finalized the purchase seamlessly and added an extra level of professionalism and care that exceeded my expectations. Together, they made my experience outstanding and confirmed that Ewing Buick was the perfect dealership to do business with. More
by Thomas
February 18, 2026
Very disappointed with the service and warranty they offered. Spend a lot of money on a new truck AT4 new and pay for extra warranty protection for nothing. Taking the truck back for service many times offered. Spend a lot of money on a new truck AT4 new and pay for extra warranty protection for nothing. Taking the truck back for service many times and still paying for service and parts. It’s ridiculous after spending that much money on a poor engineering truck design. More
by luismarquez
Employees Worked With
