Ewald's Hartford Ford

After seeing an ad on the web from Ewald Ford in Hartford and afternoon calling to verify the escape I was interested in and driving 80 miles round trip and two hours of my time. The price they had on this v and afternoon calling to verify the escape I was interested in and driving 80 miles round trip and two hours of my time. The price they had on this vehicle on the net was not correct the 24,443 they could not sell It to me for they wanted almost 29,000 dollars and said it was a mistake. And could not sell me the car for that. They said that’s why we have a disclaimer at the bottom of our site stating we don’t have to honor the pricing. Sounds like bait and switch to me ??? Maybe instead of the management sitting around doing nothing they should watch their own website for mistakes or so called mistakes on prices. More

Easy n Smooth Easy and smooth transaction with no pressure to buy lots of extras also easy to find. Appreciate knowing costs up front from Dawn. Thank you! Easy and smooth transaction with no pressure to buy lots of extras also easy to find. Appreciate knowing costs up front from Dawn. Thank you! More

Happy customer Dawn was extremely patient with us while we took our time to decide between two different models of vehicles. She was very quick to respond to us with Dawn was extremely patient with us while we took our time to decide between two different models of vehicles. She was very quick to respond to us with questions we had along the way and kept us up to date on the status of our ordered vehicle. She was great to work with! More

Quick service Our salesman was knowledgeable and courteous and he found the car we were looking for quickly. We were about to purchase the car in less than 2 hours Our salesman was knowledgeable and courteous and he found the car we were looking for quickly. We were about to purchase the car in less than 2 hours from when we walked in the door. More

Ewald Dawn was a great salesperson and very knowledgeable, she answered all my questions about the car. She was very friendly and kept me informed about wha Dawn was a great salesperson and very knowledgeable, she answered all my questions about the car. She was very friendly and kept me informed about what the next steps were. Thank you More

Ewald Dawn what's a great salesperson very knowledgeable and you couldn't ask for a better credit manager Andy but there's a guy working for them his name i Dawn what's a great salesperson very knowledgeable and you couldn't ask for a better credit manager Andy but there's a guy working for them his name is Charlie the guy's a xxxxxxx and I wouldn't do any business with him for love nor money.. More

Above and Beyond I met with Dawn Morris,she is one xxxx of a vehicle saleswoman! She called me right away on Monday morning to get a test drive set up for that same da I met with Dawn Morris,she is one xxxx of a vehicle saleswoman! She called me right away on Monday morning to get a test drive set up for that same day! She didn’t skip a beat when I was an hour and a half late. I was so nervous walking in but as soon as I sat down with Dawn all my fear and stress melted away! She made the buying a new vehicle process so fun and easy to understand and follow. She thoroughly answered all of my questions and concerns and even opened the doors for me, because I was on crutches at the time! I am honestly blown away by her service skills along with her follow up! More

Great Dealership and Staff First off the Ewald family is a class act. Any of their dealerships that you go to you will be treated with top notch customer service. We just rece First off the Ewald family is a class act. Any of their dealerships that you go to you will be treated with top notch customer service. We just recently bought three cars in a matter of a week from Ewald Ford and Jay Ewald and his staff (Doug and Joeseph) were incredible. We will continue to buy cars from the Ewalds. More

Very accommodating Justin was very thorough in helping us find a used F-150 Super Cab with low miles. He explained and answered all our questions and was very available Justin was very thorough in helping us find a used F-150 Super Cab with low miles. He explained and answered all our questions and was very available. We did not finance through Ford but did buy an extended warranty which was thoroughly explained to us. Buying a vehicle can be very stressful when you are older and living on a fixed budget, but the service we received made the experience very doable. Thanks More

Great experience We came in to trade one vehicle in and buy two vehicles. Our overall experience was great! Dawn made the overall experience wonderful and painless and We came in to trade one vehicle in and buy two vehicles. Our overall experience was great! Dawn made the overall experience wonderful and painless and Andy in the finance department was a pleasure to work with also. We would definitely recommend Ewald to others! More