Ewald Volkswagen of Menomonee Falls
Menomonee Falls, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 70 reviews
The best service! Made me feel confident the services my car needed and the cost. Made me feel confident the services my car needed and the cost. More
Excellent service provided. Keep up your great quality services in response to customer care. Anthony G. Keep up your great quality services in response to customer care. Anthony G. More
Don't believe the estimate. My final bill exceeded the estimate by a significant amount. When I asked the service adviser for an explanation, he was unable to provide one. The s My final bill exceeded the estimate by a significant amount. When I asked the service adviser for an explanation, he was unable to provide one. The service manager, who described herself as a tough lady used to handling any situation, also could not explain why the final bill was so much higher than the estimate. I can understand minor changes, but not a 25% increase. They promised a 10% senior discount, but it was not reflected on the bill. When I inquired about the missing discount, the service adviser insisted he had already applied it to the final bill. However, when I asked what the actual bill was supposed to be, he claimed it was over $1,000 more than the final amount listed. This feels like pure deception. My advice is to avoid this dealership and consider going to another one. More
Kevin and the staff at Ewald were absolutely fantastic to deal with. We found them to be honest, helpful and very efficient! deal with. We found them to be honest, helpful and very efficient! More
The VW team was service oriented and a pleasure to work with. I highly recommend them. with. I highly recommend them. More
Staff friendly & kept me informed. Waiting area comfortable & well provisioned with free water, snacks & vending machines. Appreciated my service contact person who gave me a signifi Waiting area comfortable & well provisioned with free water, snacks & vending machines. Appreciated my service contact person who gave me a significant discount on total invoice. More
Great experience at Ewald, professional and friendly staff. Will be brining my business back to this dealer. staff. Will be brining my business back to this dealer. More
Thank you forgiving my car that extra attention that it needed! Your team was so professional needed! Your team was so professional More
My service advisor provided a clear, concise, and accurate assessment of the needed repairs to my car. Offered me a vehicle to use overnight while they serviced my car at a fair price. The staff is f accurate assessment of the needed repairs to my car. Offered me a vehicle to use overnight while they serviced my car at a fair price. The staff is friendly, knowledgeable, and cared about the customer! More



