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Ewald Chrysler Jeep Dodge Ram of Oconomowoc
Oconomowoc, WI
186 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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186 Reviews of Ewald Chrysler Jeep Dodge Ram of Oconomowoc
June 01, 2018
Awesome experience Great working with Nick my sales rep. The business manager was awesome as well. Very friendly, quick, and efficient operation. Great price and good Great working with Nick my sales rep. The business manager was awesome as well. Very friendly, quick, and efficient operation. Great price and good trade in deals. More
by Justin
Employees Worked With
Nick Flessas
Helpful May 30, 2018
Purchased a 2018 Chrysler Pacifica Touring L + Hunter Stoehr was very informative and helpful. He hunted down the exact model that I wanted, and rushed it to make sure I got it ASAP Hunter Stoehr was very informative and helpful. He hunted down the exact model that I wanted, and rushed it to make sure I got it ASAP More
by jlb123
Employees Worked With
Carlos Johnson , Hunter Stoehr
May 29, 2018
Purchasing a Certified Pre-owned Jeep Bought this 2015 Jeep Grand Cherokee with the help of Nick F! He was a joy to work with and made the whole carbuying process quick and painless. Norma Bought this 2015 Jeep Grand Cherokee with the help of Nick F! He was a joy to work with and made the whole carbuying process quick and painless. Normally you would expect to spend a few hours finishing off the purchasing process for a car, but it took much much less here at Ewald! 5/5 definitely would recommend! More
by Goodluckchuck24
Employees Worked With
Nick Flessas
May 18, 2018
Friendly Service! Top notch employees! Everyone made you feel comfortable and at ease. Made purchasing a new vehicle stress free and I feel confident they will contin Top notch employees! Everyone made you feel comfortable and at ease. Made purchasing a new vehicle stress free and I feel confident they will continue to service my needs in the future. More
by Jessica D
Employees Worked With
Chris Daronco, Michael Danning, Mike Wemmer
May 16, 2018
Horrible Experience! This is by far the worst experience I have ever had at any establishment. Due to the of the lack of urgency, follow up, organization and respect I wou This is by far the worst experience I have ever had at any establishment. Due to the of the lack of urgency, follow up, organization and respect I would highly suggest you do not take your business here. We had multiple issues with our experience starting with day 1. - We spent nearly 7 hours here on a Saturday primarily due to wait time for the finance manager. By the time we got to her she was in tears. She was apologetic and explained it was her first day at the company and did not understand their processes, paperwork or systems which was why she was so behind. I understand being new is stressful and you may not be confident in the process but why not take a partner and ask for help? ( 2 weeks later we were contacted and were told she did not have us fill out the paperwork correctly and we had to go back and re-do the paperwork- we live 45 minutes away) - We purchased a tint with our vehicle and we were told by the salesman Matthias he would call us to schedule an appointment first thing Monday. We gave him til’ Wednesday- He never called. We finally got in for the tint and we were told it would take no more than a hour. My husband sat there for 3 hours! 2 days later we noticed the tint bubbled, we called and spoke to our salesman Mathias and he said he would get it resolved and call us back. We waited 2 days- he never called. We finally called and he let us know it was not the dealerships concern and we would have to work directly with the company they outsourced the tint too. He then gave us poor feedback about the company the dealership uses and said there was another vehicle that a customer had to bring back for the same issue. We stressed to Mathias this shouldn’t be our responsibility and the dealership should really be the one to own the mistake and get the issue resolved. Mathias started to raise his voice, argue and react in a very unprofessional manner. He then apologized and said he was upset because he was pissed off at his boss because he was told he has to split a deal/commission with one of his co-workers and continued to start complaining about his job/boss. How unprofessional! -We purchased a Xylon Paint Protection as well and had to come back after the tints were completed (2 additional trips and we finally resolved the tint) I arrived at my appointment at 9am with the understanding with the service department I would take a loaner car for the day while my car was getting serviced. I was told to walk over to Expedia and they would provide me my loaner car for the day. I walked across the parking lot to Expedia to find a hand-written note on the door “sorry for the inconvenience I am out of the office” I asked another employee in the building if someone could assist me and she said unfortunately not she worked for a separate company and Expedia was not available for the day. I walked back to the dealership and was told Expedia knew better and they were expecting me and lined up a car for me and they were not sure what happened. I had the option of sitting and waiting for my car or they would take me home-I live 45 minutes away and would not have a ride back. I had to sit and wait for the xylon treatment for 3 1/2 hours! I can’t stress enough how unprofessional, unorganized and careless this dealership is. I would highly suggest looking elsewhere for your vehicle! More
by Emily
Employees Worked With
Mike Wemmer, Matthias Schwalbach
May 15, 2018
WAY BEYOND MY EXPECTATIONS Was rear ended yesterday by an uninsured motorist with a revoked license. My car was 18 years old, so made more sense to replace vs repair. My finance Was rear ended yesterday by an uninsured motorist with a revoked license. My car was 18 years old, so made more sense to replace vs repair. My finances are in the rebuilding stage. Despite challenges, I drove away with an amazing 2018 Dodge Journey. Credit application over the phone, came to my place of work, with car, went to dealership to finish deal. What a great experience! Far exceeded my expectations. More
by Sheldonwa
Employees Worked With
Nick Flessas, Carlos Johnson
May 13, 2018
Fantastic customer service! Hunter worked hard to find the perfect family car I needed. Very friendly atmosphere, I left with a great feeling that i was well taken care of. Hunter worked hard to find the perfect family car I needed. Very friendly atmosphere, I left with a great feeling that i was well taken care of. More
by FamilyManVanBand
Employees Worked With
Gerry Martin, Hunter Stoehr
May 09, 2018
Mercedes Hunter was great and easy to work with. Everything from the start to finish went smooth. Had a pre approval before I went so it made it much quicker Hunter was great and easy to work with. Everything from the start to finish went smooth. Had a pre approval before I went so it made it much quicker and easier. Car was in better shape then i expected it. More
by Mike
Employees Worked With
Hunter Stoehr
May 07, 2018
2009 Nissan Altima Purchase Stopped by on a chance to see if they'd have some budget vehicles to fit our 3rd car need for new drivers. Nick stopped on his way out to lunch to he Stopped by on a chance to see if they'd have some budget vehicles to fit our 3rd car need for new drivers. Nick stopped on his way out to lunch to help us out, even going so far as to get us ready for a test drive. All in all was very good with the exception of the wait to complete the sale. 30 minutes sale process, but 3 hour wait to get there. More
by JulieC
Employees Worked With
Finance person! She was great, but can't remember her name - it was very unique., Nick Flessas
May 06, 2018
Personalized, Caring Service! Friendly staff. Nick helped me, each step of the way, with all questions. Christine & Cody, were very kind, in service. Carlos, took the extra step Friendly staff. Nick helped me, each step of the way, with all questions. Christine & Cody, were very kind, in service. Carlos, took the extra steps, to close the deal. Maj-Britt, made the final phase, on closing the deal, clear, before paying Sam, on the way home, with my NEW JEEP! Glen More
by Glenpw
Employees Worked With
Brett Ewald, Nick Flessas, Carlos Johnson
