Ewald Chrysler Jeep Dodge Ram of Oconomowoc

Cole did an amazing job helping me get a new Jeep. He was very knowledgeable about the vehicles and never once tried to push us into purchasing a vehicle. When we made our decision they were able to g He was very knowledgeable about the vehicles and never once tried to push us into purchasing a vehicle. When we made our decision they were able to get us a low interest rate and we were in and out pretty fast! More

Dropped off my truck for engine tick , truck was diagnosed on day one . Parts had to be ordered and they said they will call me when parts come in . Two months later still no word on parts . Took my diagnosed on day one . Parts had to be ordered and they said they will call me when parts come in . Two months later still no word on parts . Took my truck to there competition in waukesha and they had my truck diagnosed and fixed in one day . Ewald service department is a joke . Just know that you can take your warranty work to another dealership. More

Took my jeep in for a new warrantied Windshield which was included with the purchase of the vehicle. They made me research it and provide the warrant. Then it had a bunch of goop all around the window was included with the purchase of the vehicle. They made me research it and provide the warrant. Then it had a bunch of goop all around the window frame. They never cleaned it up. Lastly made appt. 2-3 weeks ahead of time for recall item. Take the jeep in and am told yup it needs to be replaced but they don’t have the part. They had 2-3 weeks to make sure the part was in stock. More

Brian and team went the extra mile to find the best deal on exactly the Jeep Gladiator I wanted. They were incredibly fast at communicating and made sure that everything was taken care of. I look forward to on exactly the Jeep Gladiator I wanted. They were incredibly fast at communicating and made sure that everything was taken care of. I look forward to buying my next vehicle from them when the time comes! More

Lord Michael Danning was a rock star! Loved working with him and the team at Ewald, as always and the wife and I are thrilled with our Grand Wagoneer. Two enthusiastic thumbs up! Loved working with him and the team at Ewald, as always and the wife and I are thrilled with our Grand Wagoneer. Two enthusiastic thumbs up! More

We are original owners of our Hummer. Lost our key. Ewald wants to charge us almost $2,000 to take door apart to see vin number to match key. We asked to see if we could reach out to Humm Lost our key. Ewald wants to charge us almost $2,000 to take door apart to see vin number to match key. We asked to see if we could reach out to Hummer to see if we could get some love from them since it's a design flaw? Josh (with service) wants to charge us a storage fee in the interim. Did I mention my husband just had quadruple bypass surgery and they could not care less? I was super diplomatic to see if there were any other solutions? Josh was not! Very disappointed. Service much better at Milwaukee/Menomonee Falls location! More

Horrible experience. Had to wait 2 1/2 weeks to get an appointment. Took my car in for the appointment on Wednesday. Did not get my car back until Saturday at 2:30 PM. Ke Had to wait 2 1/2 weeks to get an appointment. Took my car in for the appointment on Wednesday. Did not get my car back until Saturday at 2:30 PM. Kept saying they were short staffed. Needed more time. Horrible communication. I had to call and call and call to find out what was what. They never reached out to me. Then when we went to pay, they charged us for a tuneup where they said they changed my spark plugs and then charged me again for changing my spark plugs. Very shady. Over $800. Do not Go to this dealership! Not becoming of the jeep name. More

I am extremely disappointed with my 2022 Jeep Compass Red Edition, and that a new motor was needed just after 7 months. They told me that when they drained the oil, "there were large metal shards in the drip Edition, and that a new motor was needed just after 7 months. They told me that when they drained the oil, "there were large metal shards in the drip pan." I find it hard to believe that nothing was found in the drip pan when I had two previous oil changes at the dealership. I guess after 7 months the motor just decided to start eating itself. When I purchased the vehicle it was being used at the dealership as a loaner vehicle, and had 7000 miles on it. The dealership should have sold it as a certified pre owned vehicle(shame on me), which would have ensured that any issues were addressed before the sale. Instead, they sold me a lemon. It's obvious they were just trying to make a quick sale without properly inspecting the vehicle. I would not recommend this dealership or Jeep model to anyone. Honestly, they are numb to customer complaints...they literally have nothing to say about. Save yourself a headache and look elsewhere. More