Ewald Chrysler Jeep Dodge Ram

Don't go to this dealer if you want a fair deal! This dealer likes to play games and makes you think they are going to give you a good deal when they actually don't! Be sure to do your homework and This dealer likes to play games and makes you think they are going to give you a good deal when they actually don't! Be sure to do your homework and check on-line to see what other dealers are selling the same type of car for. Also check Kelly blue book for the value of your trade. Beware of this dealer they will be 2 - 3 thousand higher than everyone else and offer you 3 - 4 less than what your trade is worth! More

Great buying experience! I have bought many cars from quite a few different dealerships. I just happend to drive by after a very frustrating experience with my old Dealership I have bought many cars from quite a few different dealerships. I just happend to drive by after a very frustrating experience with my old Dealership of 10 years, So I decided to stop in and see what was on the lot. I was very pleased with the selection they had to offer. I tool a few vehicles for a drive but could not find the perfect one. I'm very picky and my salesman Lonnie Peterson took very good care of me, he even came in on his day off to help me find the perfect SUV for my wants & needs. He went far beyond any salesman I've ever delt with. After about 3 days of several hours each we found my perfect car! I'm glad I stopped happy with every thingß More

Perfect relaxed car buying experience Me and my family have Bought a few cars from ewald and we continue to go back because of the excellent customer service. They still truly practice cus Me and my family have Bought a few cars from ewald and we continue to go back because of the excellent customer service. They still truly practice customer service unlike a lot of other dealers in the area. They give it to you straight without all the games and smoke and mirrors. You get a great vehicle at a great price and you can ask for more than that! More

Best car buying experience yet! Stopped by on Sat 1/31/2015 to look at a vehicle that we saw in the front row of the lot. After my husband took it for a test drive, we decided we wer Stopped by on Sat 1/31/2015 to look at a vehicle that we saw in the front row of the lot. After my husband took it for a test drive, we decided we were interested. Since we had our 3 kids with us, it was great that there was a play room that kept them entertained while we started the paperwork. Our salesman was very nice. It was the end of the month, so, there was some waiting, but, we went home, dropped off the kids and came back. I loved that there wasn't any "pushy" sales, no pressure. We would definitely come back to Ewald! More

Frustrating Experience We had visited the dealership two times before purchasing. Up to this point, the experience was great. The day we went to purchased, we were forced to We had visited the dealership two times before purchasing. Up to this point, the experience was great. The day we went to purchased, we were forced to listen to an "add on" presentation that we made clear we were not interested in. Then, after we signed the papers, the second key was missing, and our gas tank was COMPLETELY empty. It took them over 4 days to finally "find" the missing key, which I had to drive out the the dealership to pick up, YET the key was not working, and they had to order a new one, which took a week. All the while I had requested to speak to the GM, and I NEVER received a call back or a meeting when I was at the dealership. Once the key finally came in, I was told they would pick up my car and program the key, yet the Service person said they do not do that, yet another frustration and lie. In order to get the key programmed, I had to take my 2 small children back to the dealership to sit and wait for over an hour. Not once were we asked about our experience or was anyone willing to hear my frustrations or remedy them. More

Helpful and relaxed! My mom and I were both looking to purchase new-to-us cars, and we always go to Ewald! Our family's cars, new and used, have been from Ewald for the la My mom and I were both looking to purchase new-to-us cars, and we always go to Ewald! Our family's cars, new and used, have been from Ewald for the last 20+ years. The salespeople invest in their customers and make them feel comfortable doing business. Five stars! More

very nice Very pleasant purchase of my mini van. The sales person was very nice and treated us both my aunt very well and myself and was hard working. Very pleasant purchase of my mini van. The sales person was very nice and treated us both my aunt very well and myself and was hard working. More

New car manager is rude, and the process takes too long There was a lot of back and fourth during the price negotiation. Spoke with the new car manager; Gerry Arnholdt, and he was very rude. There was a lot of back and fourth during the price negotiation. Spoke with the new car manager; Gerry Arnholdt, and he was very rude. More

Absolutely Amazing! I recently purchased a 2014 Jeep Patriot from Ewald in Franklin. In the afternoon on the day of the purchase I was put in contact with Pete from their I recently purchased a 2014 Jeep Patriot from Ewald in Franklin. In the afternoon on the day of the purchase I was put in contact with Pete from their finance department. We play a little phone tag but he was able to get the jist of what I needed done. I decided to stop by after work, because there were a few vehicles I was interested in. Because of my credit not being the greatest I didn't really know which way to go. When I arrived at Ewald I was greeted by a few of their guys and told them I was there to see Pete. From that point it was the smoothest experience ever. Pete helped me settle on the Patriot. Pete then linked me up with Matt who handled all of the paperwork for me and explained all of the features of the Patriot as well as the different colors I had to choose from. A little while later the paperwork was done and I was test driving my first ever Brand New Vehicle. During the test drive I received a call from Pete telling me I was approved and the rest of history. I walked out that evening with my new SUV. I would totally recommend Ewald to anyone looking for a vehicle. Go talk to Pete and Matt and you will never have a better experience. More

Great Customer Service I had done my research for months leading up to my purchase. Checked out a few other dealerships and ended up buying from Ewald. My experience from s I had done my research for months leading up to my purchase. Checked out a few other dealerships and ended up buying from Ewald. My experience from start to finish was pretty good. I set up an appointment to test drive a 2015 Cherokee, when I arrived I was set up with an outstanding salesperson. I told him exactly what I was looking for and he didn't try to up-sell me. Instead, he took the time to make sure I understood everything I was looking at. I felt comfortable in my decision and working with Ewald, and more specifically, my salesperson. Not only would I recommend Ewald Jeep, Dodge, Ram, I'd go back. If you're looking for an experienced salesperson that won't jerk you around, ask for Mat! More