Ewald Chevrolet - Service Center

I recently had my oil serviced & tires rotated. When I picked my vehicle up, the air filter and cabin filter were noted as needing immediate attention. When I opened the hood and looked at the ai When I picked my vehicle up, the air filter and cabin filter were noted as needing immediate attention. When I opened the hood and looked at the air filter chamber there was a missing screw in the corner that was more difficult to get at and an obvious gap by the filter. The filter was not very dirty as it had been replaced in the past year. I was not happy! When I removed the glove box to access the cabin filter, the cover had not been put back on the cabin filter chamber and was laying loose while the cabin filter was not even put back in all the way. I was then really not happy!! I will be looking for another dealer. Bob More

The mechanic did great work, and the salesman and service advisors i talked to aren't to blame but I was charged 1500 to get an issue fixed that should've very easily been found on the inspection of the veh advisors i talked to aren't to blame but I was charged 1500 to get an issue fixed that should've very easily been found on the inspection of the vehicle before it was sold to me, but when I bring that up with management I get told that they lost money when sold it to me and basically tough luck, fork it over. I will never be visiting this dealership again and I will make sure that I spread the word to anyone that is also looking at vehicles to never touch this dealership with ten foot pole. More

I was so please with everything at Ewald Chevrolet in Oconomowoc. And my salesman Jonh Swenarski was so helpful I would definitely buy another car from him again. Oconomowoc. And my salesman Jonh Swenarski was so helpful I would definitely buy another car from him again. More

First class automotive shop and employees I'm very satisfied with the treatment I receive every time I visit this location. I find their employees to be fair,professional & helpful. I have pur I'm very satisfied with the treatment I receive every time I visit this location. I find their employees to be fair,professional & helpful. I have purchased several vehicles from this Ewald location over the past 20 years, as have my parents and my daughter. I cannot give them enough praise. From the show floor to the service center to the office, I'm greeted friendly with a smile. I have never once felt disgruntled after visiting. I realize that the process of buying a car can be intimidating and a hassle. However, I don't feel like that when purchasing a car from this company! I have yet to feel that way when I walk through their doors. I certainly will continue to support them and wish them the best future success! Thanks for all you do,Ewald Family of Employees! More

A Forever Customer I have been a long standing customer at Ewald Chevy in Oconomowoc - I had an issue with my car and they were able to get me into the service shop in l I have been a long standing customer at Ewald Chevy in Oconomowoc - I had an issue with my car and they were able to get me into the service shop in less than 24 hours! Joel has been a huge help in the service shop as well and talked me through what the issue was. They were able to get it fixed same-day. Thank you Mike/Joel for everything you do! I will continue to drive from New Berlin because of the outstanding customer service I get here. More

Damaged vehicle Do not go here. I do not recommend this dealership/Service department! Took my car in for an oil change last Friday. Service workers damaged my veh Do not go here. I do not recommend this dealership/Service department! Took my car in for an oil change last Friday. Service workers damaged my vehicle with multiple scratches/gouges on the side door. They did not report the damage to me. Instead, attempted to cover up the damage with unmatching touch up paint. I Left a message with the manager the same day of the appointment, still have not received a phone call back almost a week later. More

Ewald Chevy I highly recommend Ewald Chevy. I had an all around great experience with there customer service an I’m very satisfied with all there hard work. I highly recommend Ewald Chevy. I had an all around great experience with there customer service an I’m very satisfied with all there hard work. More

Not the greatest Larry was great to work with but Grant was not! He scheduled us an appointment (gave us a card with time a date and sent emails confirming appointme Larry was great to work with but Grant was not! He scheduled us an appointment (gave us a card with time a date and sent emails confirming appointment) and then when we came in he says we have to bring it back, that we are not on the schedule! Just a horrible experience with Grant! More

Customer centric Our Service Professional anticipated what would make my service visit go smoothly: He arranged shuttle service and had the agreed-upon parts. The wo Our Service Professional anticipated what would make my service visit go smoothly: He arranged shuttle service and had the agreed-upon parts. The work was completed on time so I could stay on my schedule that day. More