Ewald Chevrolet
Oconomowoc, WI
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Friendly people I had a good experience with Ewald, my salesman Reid, came in on his day off to accommodate my schedule (I was an out of state customer) and although I had a good experience with Ewald, my salesman Reid, came in on his day off to accommodate my schedule (I was an out of state customer) and although I had to wait a while for another customer to finish with their financing, Reid and the receptionist Tammy kept me entertained with fun conversation and a little history on the dealership. I do however have one complaint that I don’t feel affects the score I gave for my overall experience, Ewald will add on a percentage to your interest rate from the bank.. I don’t know wether this is common practice as this is the first time I didn’t secure financing before I went to a dealership, but I don’t agree with this practice, and I felt it was deceiving that they wouldn’t be straight foreword about doing it. More
Awesome service When other dealers won’t work with you ewald will while being , honest and fast. to say the least I was very impressed with this friendly helpful sta When other dealers won’t work with you ewald will while being , honest and fast. to say the least I was very impressed with this friendly helpful staff. More
Used car purchase Tyler & Charlie were awesome to work with. Tyler went out of his way to get the car to Oconomowoc and even worked with me on his day off to accommodat Tyler & Charlie were awesome to work with. Tyler went out of his way to get the car to Oconomowoc and even worked with me on his day off to accommodate my work schedule. Charlie was very thorough and got us a great deal on financing. More
BUYER BEWARE!! WORST EXPERIENCE EVER!!! Let me start off by noting that I have previously purchased a few vehicles from Ewald Chevrolet Buick & NEVER had a problem. My most recent experienc Let me start off by noting that I have previously purchased a few vehicles from Ewald Chevrolet Buick & NEVER had a problem. My most recent experience with their salesman Matt Warren, however, was unequivocally the nastiest I have ever gone through. I honestly wish there was the option to give a rating of ZERO stars. Out of all my car buying experiences, I have never encountered such ABYSMAL customer service by a car salesman. From the very beginning Mr. Warren appeared annoyed at… well… DOING HIS JOB. You might think that since part of his income is based off commission, he would make the effort to conduct himself professionally & provide appropriate customer service, but that was NEVER the case. Throughout my entire visit he displayed absolutely no interest at selling a car & refused to entertain any negotiations whatsoever. Afterwards, I attempted to reach out to Mr. Warren with some questions, but I never heard back!!! How does he expect to generate any business if he won’t even COMMUNICATE with potential customers??? I have never, in my entire life, been so appalled & disgusted by a salesman’s behavior. Is it that hard, Ewald Chevrolet Buick, to hire competent & responsible sales individuals? At the very least, try to do a better job at ensuring that employees like your salesman Matt Warren are not only attentive & care about promoting your product, but are also capable to respectfully communicate with customers. Because there are plenty of other auto dealers in Southeastern Wisconsin that provide exemplary service & deserve a customer’s $$$ in return. I eventually purchased a truck a few days ago, but NOT from Ewald Chevrolet Buick, and they can thank Matt Warren for that. He was without a doubt the most disrespectful & incompetent car salesman I have ever dealt with. I hope that sharing my atrocious experience provides beneficial information for any prospective customers. I, nor anyone in my family, will EVER return as a customer. More
Purchased a Pre-Owned Chevy I met with Cal Warner, who was extremely personable as well as knowledgeable about the cars I had decided to test drive. I never felt pressured to mak I met with Cal Warner, who was extremely personable as well as knowledgeable about the cars I had decided to test drive. I never felt pressured to make a decision until I had fully given consideration to all my options. I was given a fair trade on my former vehicle. When I met with the finance rep, Mike, he was extremely informative about my car loan and extended service options. I had a great experience at Ewald and would recommend them to my friends and family. More
Very understanding Understood my situation with my bank and didn’t push their financing. Also had the car cleaned and ready when u arrived to pick it up Understood my situation with my bank and didn’t push their financing. Also had the car cleaned and ready when u arrived to pick it up More
Great experience over all. We were definitely treated very well at the dealership and never pressured into buying anything we didn’t want. We told Cal (our salesman) what we wer We were definitely treated very well at the dealership and never pressured into buying anything we didn’t want. We told Cal (our salesman) what we were looking for and he did a great job finding just what we wanted within our price range every step of the process was great and we are so happy with our new car. If you’re looking for a good dealership with good people this dealership is definitely for you. They got us the best deal possible and the finance part was easy and enjoyable. More
Great service and patient salesman I bought a new car from Tyler and he was very professional, knowledgeable, and not high pressure, which I appreciated The sale went smoothly and I wo I bought a new car from Tyler and he was very professional, knowledgeable, and not high pressure, which I appreciated The sale went smoothly and I would recommend Tyler if you are in the market for a new car. More
Customer service and finance Cal and Rachelle were awesome to work with. Other people who talked with us were friendly as well. We would definitely come back again. Hopefully th Cal and Rachelle were awesome to work with. Other people who talked with us were friendly as well. We would definitely come back again. Hopefully the service department is as nice More
Great experience This was our second vehicle purchase from Ewald in three years. We had a great experience working with Dan Neumann at Ewald Chevy and we were thrille This was our second vehicle purchase from Ewald in three years. We had a great experience working with Dan Neumann at Ewald Chevy and we were thrilled to find out that he could assist us on a Jeep purchase from Ewald Kia. We test drove the Jeep Tuesday evening and I was able to drive it home Wednesday afternoon. Super friendly staff too. Highly recommend Dan and the Ewald dealerships. More