Ewald Chevrolet

We had decided to look at the Equinox and the Escape for a new vehicle. After having driven the Escape we went to Ewald to try out the Equinox. Walking into the dealership was a very friendly experience. a new vehicle. After having driven the Escape we went to Ewald to try out the Equinox. Walking into the dealership was a very friendly experience. We were greeted at the door, asked our intent, and shown to a new car dealer available to help us through our experience. The dealership had a very festive atmosphere and we felt like we had come home. We test drove the Equinox and found several reasons to like it over the Escape and decided to try to come to an agreement on price. We did and are now driving our new Equinox with a confidence that we will be taken good care of in the future without having to go extra miles for service in the future. More

We are very pleased with the whole experience we had with buying our new Chevy Traverse. Larry was informative and helpful.Larry understood our wants and provided a car that fit us! Ken worked well with buying our new Chevy Traverse. Larry was informative and helpful.Larry understood our wants and provided a car that fit us! Ken worked well with us by creating a fair deal while offering great advice on how to get the leather and heated seats that we wished for. Friendly and personable service! More

I went to Ewalds for service on my Tahoe. Purchased somewhere else. I saw the great Avalanche. Met sales person Nick. He was great, but when I told him the areat I was looking for reference cost and somewhere else. I saw the great Avalanche. Met sales person Nick. He was great, but when I told him the areat I was looking for reference cost and trade in, it was his sales manager that told him roughly, no way. Thank you, bye, and not even a sit down and try to work it out. Again not the sales man, but the dealer. This is the 4th time in 17 years I tried Ewalds and they would not budge. In the last 17 years I have owned 3 tahoes and now an Avalanche. Knowing the area I felt that I could not afford to shop there. this is not only my opinion, but others in my income bracket. I went to a Milwakee dealer, they worked with me, gave me much more for my trade in, and I got a vehicle at the same year I was looking at Ewalds, but 20,000 miles less. I am moving all my maintenance business (which ewald has been doing for the last 7 years) from Ewalds to another dealer. I did not even feel welcome from the guys who make the final decison there. Sorry, But my wife and I will take our GM products and purchasing elsewhere. MFM More

Exceptional Service, Prompt, Knowlegable, and Quick. I have owned 5 Corvettes since 1975. It is always an uneasy feeling taking your vette to a dealer hoping they will respect it the way I have. But aft have owned 5 Corvettes since 1975. It is always an uneasy feeling taking your vette to a dealer hoping they will respect it the way I have. But after going to Ewalds in Oconomowoc and seeing the expertise they have and how they treat the vehicle I have found a New Home for my service. I had a Security/Theft Computer problem with my 2000 C5 which was causing my steering wheel to not unlock when I started the car. They diagnosed the problem and found out that the Recall back in 2004 was not done. GM said that these had to be completed by 2006 or they would not cover it anymore. Well Bret Ewald got together with his Service Directer Chuck Akers and they looked into it and took care of this for me.. Jon Harder, the Service Advisor, rushed my car in, ordered the New Parts, had them shipped overnight so I could get my vette back asap! I would highly recommend Ewalds Chevrolet to anyone who needs the best in customer service and friendlyness. Kudos to you guys, you earned it! More

I was totally impressed with Ken Hirn and his knowledge, patience, time, effort, and follow-up on my new truck purchase. Jessica was also fun to work with. There were a few issues after Ken handed the next patience, time, effort, and follow-up on my new truck purchase. Jessica was also fun to work with. There were a few issues after Ken handed the next steps. That is why there were not high ratings. I signed the new purchase papers on my truck July 2nd. I did NOT get my truck back until 7-20-12. There was a delay in ordering/getting my accessories. Also, I ordered a bug/hood deflector, and the front of the hood that is protected was NOT washed before installation of the protector. The accessories I ordered was also wrong. My parts/accessories list was copied and handed off. The parts/accessories list that I got confirmation on was NOT the same as I ordered! The installation costs on two items was higher, the spray-on bedliner order was wrong (they were going to coat underneath the truck, and I believe they also were going to order a set of floor mats that were expensive and there were already mats in the truck. If the process would have all been handled by Ken Hirn, I am sure the entire process would have been perfect. It is NOT Ken's fault, he did his job great!! More