Ewald Chevrolet
Oconomowoc, WI
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Salesman (andy) told me he was pretty new at the job , but he did great ,, respectful , hospitable, answered all questions. Mike in finance was also great , didn't waste any time , got right to the poin but he did great ,, respectful , hospitable, answered all questions. Mike in finance was also great , didn't waste any time , got right to the point ,,, even missed date night with his wife on her birthday to finish my purchase . Great deal overall !! More
I just want to shout out to all the Great people at Ewald Chevrolet. A special recognition to Mike B. in finance! This guy went way above and beyond to assist me, even though I live in another state and was Chevrolet. A special recognition to Mike B. in finance! This guy went way above and beyond to assist me, even though I live in another state and was just trying to get a warranty reimbursement. He followed up with me all of the time until he was able to work some magic and get me my refund. I would consider buying again from them, even though I am many miles away, just because of their customer service! Thanks again Mike! More
Wrote a review on August 9th and put Jason's name on it. We talked and it was not Jason's fault, another service person was not working well with me. I did talk to Jason, we ended up missing a moto center h We talked and it was not Jason's fault, another service person was not working well with me. I did talk to Jason, we ended up missing a moto center hub after the work was done and Jason was very easy to work with, he told me to order one and they will pay for it. In the past I have had good service and bought my last 3 vehicles from them. I would try them again after talking to Jason. Mike More
went for a oil change with coupon, they charged an extra 15 dollars besides the coupon, have had it changed at holz in watertown many times and they never charge extra. Would not adjust the bill. Never go 15 dollars besides the coupon, have had it changed at holz in watertown many times and they never charge extra. Would not adjust the bill. Never go there again to buy or service, very bad service. More
Amazing customer service! Austin and Nikki were professional and friendly! Very helpful with seamless customer service. And I love my new van!!! Austin and Nikki were professional and friendly! Very helpful with seamless customer service. And I love my new van!!! More
I recently had my oil serviced & tires rotated. When I picked my vehicle up, the air filter and cabin filter were noted as needing immediate attention. When I opened the hood and looked at the ai When I picked my vehicle up, the air filter and cabin filter were noted as needing immediate attention. When I opened the hood and looked at the air filter chamber there was a missing screw in the corner that was more difficult to get at and an obvious gap by the filter. The filter was not very dirty as it had been replaced in the past year. I was not happy! When I removed the glove box to access the cabin filter, the cover had not been put back on the cabin filter chamber and was laying loose while the cabin filter was not even put back in all the way. I was then really not happy!! I will be looking for another dealer. Bob More
We have been buying vehicles for 10 years. We are very happy dealing with them. They are always fair in they’re dealings and we trust them. We are very happy dealing with them. They are always fair in they’re dealings and we trust them. More
Editing my previous review: We have worked with Kurt twice, unfortunately our last purchase was less than stellar. We purchased our 4Runner and noticed a loud clunking sound coming from the front su twice, unfortunately our last purchase was less than stellar. We purchased our 4Runner and noticed a loud clunking sound coming from the front suspension. We were assured by the manager that “it passed inspection” so it wasn’t a safety issue. I then took it to my mechanic shortly after bringing it home to get the clunking noise fixed and he discovered that our front right wheel was about to come off. The lower ball joint was completely disintegrated and it was obviously unsafe to drive. I informed Kurt of this issue and he told me to send him a copy of the bill. $500 in repairs later it was back on the road. I sent Kurt a copy of the bill, but nothing was done. I followed up with Kurt several times to give Ewald a chance to make it right. I was then told that because I didn’t drive the vehicle to them before getting the repairs done, they weren’t going to reimburse us. Ewald expected us to drive 45 minutes back to them so THEIR mechanic who missed this obvious safety issue during the inspection could fix it… whoever did the inspection on this vehicle clearly didn’t inspect it very thoroughly. That isn’t someone I want working on my vehicle. Per the WI DOT website, safety issues must be disclosed on the window sticker, even for vehicles sold “as is.” I have reported this falsified and/or negligent window sticker to the DOT, but I doubt they will do anything about it. Ewald doesn’t stand behind their vehicles, and buyer beware — you should take any vehicles you want to purchase from here to a third party if you want a reliable inspection. More
I recently purchased a new Equinox from Ewald! Ken Hirn helped assist me throughout the process! He was ABSOLUTELY FABULOUS! He answered all of my questions, and he made the process of buying a ca Ken Hirn helped assist me throughout the process! He was ABSOLUTELY FABULOUS! He answered all of my questions, and he made the process of buying a car seamless and very enjoyable! I will be recommending to all of my family and friends that are considering purchasing a different vehicle to contact Ken Hirn at Ewald Chevrolet! Thank you Ken! More