Ewald Buick GMC of Menomonee Falls

Easy sale First, we are very happy with our purchase and our service. What was hard was negotiating. From the beginning we were told the sale price was non nego First, we are very happy with our purchase and our service. What was hard was negotiating. From the beginning we were told the sale price was non negotiable. We were unaware of whether this was a tactic or they were actually unable to move the price. It was a fair deal, slightly above KBB, but we did get a higher trade in value possibly since the sale price was nonnegotiable. More

Part Backordered As soon as the part was in, I received a call and was able to go in for replacement within 1/2 hour. Quick service and my Bug had been washed! As soon as the part was in, I received a call and was able to go in for replacement within 1/2 hour. Quick service and my Bug had been washed! More

Very helpful and patient Very happy with the services provided by everyone there. Very helpful with explaining details of car, getting best financing, and the friendliness of Very happy with the services provided by everyone there. Very helpful with explaining details of car, getting best financing, and the friendliness of everyone there made the process made everything go smoother. More

Feel the service writer is looking out for the customer Easy to schedule appointment, great service. Appreciate the communication and consideration Work was done on time and car was clean! Recently bought Easy to schedule appointment, great service. Appreciate the communication and consideration Work was done on time and car was clean! Recently bought tires there for another car and prices and service were great More

Friendly salespeople I initially drove around the lot and picked out a handful of cars I liked, that were also within my price range. Within minutes they pulled all of the I initially drove around the lot and picked out a handful of cars I liked, that were also within my price range. Within minutes they pulled all of them up for me to test drive, without pushing a sale on me. When I found the one I wanted buy, they gave me a very good trade-in value (better than Blue Book) for my car and made the process easy for me without needing to haggle for a better deal. Love the car! More

Great Corey Hill answered all my questions quickly. He then managed to get a deal worked out the first try. Fast and efficient, I was out with my car in les Corey Hill answered all my questions quickly. He then managed to get a deal worked out the first try. Fast and efficient, I was out with my car in less than 2 hours. More

Disbelief I was sold a two-year-old vehicle that had multiple problems after each one was fixed others occurred I was lied to and forced to pay out of my pock I was sold a two-year-old vehicle that had multiple problems after each one was fixed others occurred I was lied to and forced to pay out of my pocket after I put a large sum of money down on a vehicle and took out a loan, Something I wouldn’t expect on it to 2017. If you can wasn’t I was Inspected and unsafe to drive.. and after the fact of all of those issues when confronted they told me they didn’t care...So I would never send anyone this way More

Oil Change for 2017 Buick Encore I became worried when this dealership switched hands. However my oil change experience of yesterday was just as good as in the past. As a single wom I became worried when this dealership switched hands. However my oil change experience of yesterday was just as good as in the past. As a single woman who knows nothing about cars, it's easy to go there (not intimidating at all) and the staff is so friendly and helpful. And Mark behind the service counter is awesomely wonderful! I will go there again for other service. More

The sales man was very nice. The salesman was very nice, when we wanted to look at more trucks he brought them inside the building so we didn't need to stand out in the cold. We e The salesman was very nice, when we wanted to look at more trucks he brought them inside the building so we didn't need to stand out in the cold. We ended up buying a very nice truck. After picking up the truck I discovered that a trailer hitch cover was broken and couldn't be installed. They offered me $300, My local dealers estimate was $533. After a good experience with the salesman the dealership didn't step up to make this right. More

Kelly is the best Kelly is great, she got my oil and rotate done in 15 minutes. She needs a raise. I can't imagine having to do ALL the oil changes by herself. Shame on Kelly is great, she got my oil and rotate done in 15 minutes. She needs a raise. I can't imagine having to do ALL the oil changes by herself. Shame on IA for not giving her a teammate More