Ewald Buick GMC of Menomonee Falls

Fast and painless I was greeted by Kyra. A very pleasant and professional person. She explained everything that they were going to do and how long it would take. I am o I was greeted by Kyra. A very pleasant and professional person. She explained everything that they were going to do and how long it would take. I am older and she got, for me, what I call the "Old Farts discount" I couldn't be happier. Ron . More

I waited about 10 minutes before someone said anything to me The lady that was there, walked away from the desk once I pulled in. Then it was about 10 minutes before anyone said anything to me and the first thin The lady that was there, walked away from the desk once I pulled in. Then it was about 10 minutes before anyone said anything to me and the first thing that was said to me was have I been help. I figured that if I had just been standing there just because. Also the lady in the VW side of service when I tried to explain that there was a coupon on your website for an oil change and she said I was wrong so I had to pull it up and show her. Lastly when the oil change was done she ended up bring me the wrong keys, I never had an experience like this when it was still EVS. More

Tire repair I took my car in for a flat tire received great service. Work was done very quickly. Price very reasonable. Will use IA motors again. I took my car in for a flat tire received great service. Work was done very quickly. Price very reasonable. Will use IA motors again. More

Stop In Service Our unscheduled service to replace the battery in our key fob and top off the Adblue was perfect. Jessica was awesome and we were in and out of the de Our unscheduled service to replace the battery in our key fob and top off the Adblue was perfect. Jessica was awesome and we were in and out of the dealership in under 30 minutes, including a car wash. Much better than Ernie! More

Friendly staff and service completed in timely manner Fair to rate high as I was very pleased and look forward to your expansion in the Falls so that I can continue to visit for service Fair to rate high as I was very pleased and look forward to your expansion in the Falls so that I can continue to visit for service More

Looking for used pickup truck Never worked with this dealer in the past, but had a great experience! Showed up without an appointment, was greeted in a friendly manner, and worked Never worked with this dealer in the past, but had a great experience! Showed up without an appointment, was greeted in a friendly manner, and worked with a very good sales rep. Everything was simple, very truthful, and straightforward. More

Trusted the Diagnostics I brought my VW Tiguan in because the engine and tire lights were on again. Having these issues ‘fixed’ many times before I was very skeptical of wha I brought my VW Tiguan in because the engine and tire lights were on again. Having these issues ‘fixed’ many times before I was very skeptical of what they would find. The service representative, James Fox, offered suggestions as to some of the issues. I was unsure if I needed an oil change and after looking at my sticker told me that I did not need one, saving me nearly $100. He could have easily told me they would do it. When the technician reported what he found James took me over to my car and he and the tech showed me everything using a flashlight and mirrors. I could clearly see the issues and the tech explained everything to me. In my past experiences I have had service men and male technicians treat me as if I don’t know anything. I actually know a lot about cars and have taken classes in auto repair so I DO know what is going on. Steven and the tech treated me with respect. One issue was critically dangerous and they found it even though 2 other places did not. I was given a loaner car which was especially nice. There was a very professional woman there who made sure I was pleased with the repair and helped me retrieve my car. I would be happy to recommend IA Volkswagen Service to anyone needing service. More

Wonderful and Fast I was treated kindly and with respect. The gentleman was very helpful and chipper. He made the process very smooth and I appreciate the help. I was treated kindly and with respect. The gentleman was very helpful and chipper. He made the process very smooth and I appreciate the help. More

Service Advisor Oil change, tire rotation, safety inspection. Done in less than an hour, very courteous and professional. Got appointment time requested and they sta Oil change, tire rotation, safety inspection. Done in less than an hour, very courteous and professional. Got appointment time requested and they started on it right away More

Excellent James is always a professional along with being a stickler for detail. I have never had a reason to complain. I know the service on my car will be James is always a professional along with being a stickler for detail. I have never had a reason to complain. I know the service on my car will be problem free. More