Ewald Buick GMC of Menomonee Falls

The service manager was very disrespectful and talked to me like I’m beneath her me like I’m beneath her More

Terrible service manager , worst I seen , knows nothing about cars but likes to argue a lot. Worst experience I had with vw. They branch got behind her like she was right. They apologize to me but the dama about cars but likes to argue a lot. Worst experience I had with vw. They branch got behind her like she was right. They apologize to me but the damage was already done. I feel very disrespected by this place. I will never go there again . More

Steve and Luis were the greatest help! I appreciate all they did to help me! I appreciate all they did to help me! More

The auto tech was too informal and not as clear with issues with the car. My daughter is 17 year old and it’s her first car. Tech should take time to explain things in simple basic terms and teach her b issues with the car. My daughter is 17 year old and it’s her first car. Tech should take time to explain things in simple basic terms and teach her basic tips for dealing with car issues- especially when the parent (self) is not there More

I always get excellent service from Mark and team. I’ve been going there for years and will continue too. I’ve been going there for years and will continue too. More

I have always received Excellent service on my vehicles from IA. My thanks to all at IA. from IA. My thanks to all at IA. More

Warning lights on dash. Got it towed wasn’t seen same day or next. They kept my car without contacting me to say what the issue was. Reason being cuz it wasn’t even looked a Got it towed wasn’t seen same day or next. They kept my car without contacting me to say what the issue was. Reason being cuz it wasn’t even looked at. I was off that Wednesday went out there basically cuz I didn’t have an appointment my vehicle wasn’t a priority upon arrival. Had I been told that per the conversation my truck would not had went there. That is my only means of transportation. After speaking with rep who calls to see how service went she explained that dealerships was short staff. Still unacceptable for not one staff member not to have given a call nor say my vehicle would not be seen right away. More

I came in for routine service and was very happy as usual. I will go back again when needed. I don;r know any names. usual. I will go back again when needed. I don;r know any names. More

Not very impressed. Brought my brand new vehicle in with two complaints and neither issue was addressed. It wasn’t a good sign when the employee didn’t know how to pull Brought my brand new vehicle in with two complaints and neither issue was addressed. It wasn’t a good sign when the employee didn’t know how to pull the vin number off the vehicle when I arrived for my appointment, either… More

Service was fine. Requested a follow up call on a different concern and was never called in spite being promised. Internet service did not work. Requested a follow up call on a different concern and was never called in spite being promised. Internet service did not work. More