Ewald Buick GMC of Menomonee Falls

Small suggestion: when an appointment for a specific part replacement is booked a week ahead of time, it really shouldn't be necessary to check when the customer shows up for the appointment to "see if we've replacement is booked a week ahead of time, it really shouldn't be necessary to check when the customer shows up for the appointment to "see if we've got one of those." Otherwise, great experience. Keep up the good work! More

Kyle did an amazing job, and the team from start to finish excelled in every aspect.He was able to locate a very difficult model, and have it ready in 48 hours where all other dealerships failed. finish excelled in every aspect.He was able to locate a very difficult model, and have it ready in 48 hours where all other dealerships failed. More

Fast drop off, quiet waiting area, free Wi-Fi, easy online schedule and keeping update work process. Staff is very friendly. Will go back again. online schedule and keeping update work process. Staff is very friendly. Will go back again. More

The staff is friendly and helpful. It was great being able to have my car looked at so quickly. Service was helpful trouble shootIng for future questions. able to have my car looked at so quickly. Service was helpful trouble shootIng for future questions. More

No courtesy ride as scheduled! No call when vehicle was done, day & half to complete. Second time no car wash! Lacks attention to details. Charged_for_service_and_I_have_extended_warranty done, day & half to complete. Second time no car wash! Lacks attention to details. Charged_for_service_and_I_have_extended_warranty More

I took my VW in for service because I had a light on. The service department performed a TSB on the car and corrected the problem. I’m good to go! I’m very happy with my serve. service department performed a TSB on the car and corrected the problem. I’m good to go! I’m very happy with my serve. More

Outstanding, professional, polite, courteous services were rendered during my recent service visit. Mark and the service tech (Spivey) are both a blessing! Thank you & keep up the awesome work. were rendered during my recent service visit. Mark and the service tech (Spivey) are both a blessing! Thank you & keep up the awesome work. More

I bring my car for maintenance last time I came I got my tires rotated and was not told my breaks was bad when I had my other cars everytime I brought my car in they will give me sheet letting my what they tires rotated and was not told my breaks was bad when I had my other cars everytime I brought my car in they will give me sheet letting my what they check on my car and when it will need to changed but u guys do not do that More

Good service. Except I have a maintenance package but always end up getting charged for it. And the price for service is radicularly high. Some price cost is too high for maintenance. A $1000 per service always end up getting charged for it. And the price for service is radicularly high. Some price cost is too high for maintenance. A $1000 per service is too high. More

Working with Bill on this purchase of a 2020 Tiguan was a pleasure. He was extremely informed and provided an experience which I have never had at a car dealership before. The entire lineup of co-workers w pleasure. He was extremely informed and provided an experience which I have never had at a car dealership before. The entire lineup of co-workers were accommodating and helpful, namely their Financial officer. Taken together, they form a solid team of helpful people who are not intimidating, and look at you as an individual. I would happily recommend this dealership, and would like to return to them for further purchases. Thank you, and I love my new car! More