Evolution Cars | Page 8

Everyone was very friendly and helpful I was very pleased with everyone’s helpful service and allowing me and my wife as much time as we needed to evaluate the car on our test drive. The fi I was very pleased with everyone’s helpful service and allowing me and my wife as much time as we needed to evaluate the car on our test drive. The financial process went very well and quickly. More

Wonderful customer service!!!! The car buying process with them was very stress-free from the time I walked through the door. My sales rep Diana was very helpful. She really put her The car buying process with them was very stress-free from the time I walked through the door. My sales rep Diana was very helpful. She really put her all into making the experience a great one for me. she was going to get off at a certain time that day to handle her own personal affairs and decided that she wanted to stay in the office to make sure she was there to be the one to make sure all my needs were met. This courteous gesture alone is one that really stood out to myself and my family. I love my new car and definitely recommend evolution cars and of course Diana to help you with your car buying process. More

BMW 640i X-Drive (4-Door) When I purchased the car then realized some items "Carfax" was not true (one owner on Carfax instead it was three owners after my own background check When I purchased the car then realized some items "Carfax" was not true (one owner on Carfax instead it was three owners after my own background check), and then Evolution providing only one sheet of the Carfax and kept the originals until I requested all of them. I went to let them know and all of a sudden Martin and Thomas was "unavailable" every day although they were in the building but disappeared to work with other customers, and I was his customer too. Eventually, Louis took over the situation but still, some repairs were beyond their level of knowledge. Their avoidance of handling the various major car mechanical issues until I happen to run into the owner of the dealership ~ Sunny who approved repairs. Car was not in any condition to be driven (looked great and engine sound great but open road driving major BMW Multiple Point Inspection issues, modular system, sensors on all axels, transfer case (front and back all-wheel drive), programming of car based on BMW standards (Evolution DOES NOT have the proper equipment in the back of their machine shop to work on BMWs, Porsche, Audi or Cadillacs), alignment, tires, rims bent, gear shaft, and mechanics incompetent when comes to repairing high-end vehicles. Also, they are great at stringing you along on the repairs with cheap parts. Eventually, Evolution began repairs but the car was still inoperable (all car light issue indicators on). I took my vehicle to BMW and they inspected and completed repairs to BMW quality. It took 3-months for all the repairs to be completed and car delivered (Feb2019). The mileage on the car was more than stated on the purchase from the dealership (car driven several thousand miles before being sold but listed with miles when they acquired the vehicle). As far as sending my title (3 months after purchase and send Out-of-State to wrong DMV registration location and I had to go find where my title and registration was located in CA to complete the process. My rating for this dealership and customer service is below Poor ~ "zero". More

Infinity purchase They got us approved very quickly and waited for us to come back. The vehicle is really nice. They worked with us to get everything settled in a timel They got us approved very quickly and waited for us to come back. The vehicle is really nice. They worked with us to get everything settled in a timely manner. More

Amazing With me being a first time buyer, they were very helpful and made the process easy for me. They made sure everything was just right. With me being a first time buyer, they were very helpful and made the process easy for me. They made sure everything was just right. More

Mrs.Diana was the life. I just like to thank you guys for the lovely job that y 'all did Mrs. Diana and the staff and everybody that have part of it was a very nice experie I just like to thank you guys for the lovely job that y 'all did Mrs. Diana and the staff and everybody that have part of it was a very nice experience me and my wife we enjoy every minute of buying a new vehicle from your guys it was rated at the top of the line of service and I just want to let you guys know the vehicles find runs good. And there was no misunderstanding of communication on any paperwork or anything and everything just went very well. I just don't know how much to thank you guys for helping us out I really appreciate it. More

Professional and painless car buying experience! Could not ask for a better car buying experience! Robert helped me find the perfect car and price for what I needed. He saw it through from start to f Could not ask for a better car buying experience! Robert helped me find the perfect car and price for what I needed. He saw it through from start to finish and I never felt pressured or rushed to buy. Professional and no last minute suprises, Extremely happy with my vehicle, thanks Robert! More

Do Not Buy Or Finance A Car I went on a Sunday thinking I was going to get car right away. They ran my credit and I gave them my down payment. They gave me the run around for 2 w I went on a Sunday thinking I was going to get car right away. They ran my credit and I gave them my down payment. They gave me the run around for 2 weeks straight. I bugged and bugged them because they had my down payment. Then finally Mr Kevin was the most nicest guy up there. Finally heard me out and help me get in my car. The car they gave me had dents, scratches, bad brakes, and dirty inside. When I asked to get them fixed, they told me because I made a bad review on facebook I cant get them done. Do Not Repeat Do Not Buy Or Finance Through Them! More

Awesome Experience I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy! More

Martin Smart is great Mr.Martin is a great sales person answer all my question and got me the car I wanted and the payments where I needed them everyone else said no but he Mr.Martin is a great sales person answer all my question and got me the car I wanted and the payments where I needed them everyone else said no but he didn't awesome if i wanted another car I would go back to evolution cars More