Evergreen Chevrolet

Above and Beyond I was researching some cars online and the one I was looking at just so happen to be at Michael's Chevrolet of Issaquah. I did an online chat with a c I was researching some cars online and the one I was looking at just so happen to be at Michael's Chevrolet of Issaquah. I did an online chat with a customer service rep. and about 10 min later was contacted by a sales rep, named James. We decided to go down and check out the car we saw online. We got down to the dealership and met with James, Right off the bat, he was super friendly and we got a sense of a relaxed, non-pressured environment from the dealership; it was a nice refreshing change, We test drove the car we were looking at online, then after talking it over..decided to go ahead and "run the numbers". What came back was actually not too shabby. However, after going out to look at the car again,,,another car caught our eye. So we had James let us take it for a test drive than afterwards "run the numbers". It came back not too shabby again, PLUS they offer awesome VIP plan which includes oil changes, windshield chips, dings in door, etc. So we decided to move forward on purchasing the vehicle. Curran in the finance department was also a pleasant experience. HE went above and beyond to find us the best deal in financing the vehicle and also was very patient and explained everything in great detail. The overall experience was rather pleasant and I would highly recommend this dealership to any of my friends and family, More

Best experience! Very accomodating.No pressure. Salesman Ralph a pleasure to work with. Finance guy Curran appropriate, not pushy. I was treated with respect and got a great car, a great deal, and g Salesman Ralph a pleasure to work with. Finance guy Curran appropriate, not pushy. I was treated with respect and got a great car, a great deal, and great service and I survived! Go there and see for yourself. More

Quick, straight forward process We had an excellent experience with Kevin Blier and Michael's Chevrolet. We were able to do a test drive, sleep on our decision, and come back the the We had an excellent experience with Kevin Blier and Michael's Chevrolet. We were able to do a test drive, sleep on our decision, and come back the the next day to make a purchase. All was easy and hassle free. We worked with Kevin on the phone and in person, and he seemed trustworthy and knowledgeable. We are enjoying our car and are happy with the deal we received. More

Nice and Efficient Buying Experience I have been looking to upgrade our 13 year older vehicle with a newer one, and after looking up recent year used vehicles came across a 2014 Jeep Gran I have been looking to upgrade our 13 year older vehicle with a newer one, and after looking up recent year used vehicles came across a 2014 Jeep Grand Cherokee Limited that I thought might fit our needs. Price seemed fair and options seemed close to what we needed with the exception of having a smaller engine than what our "ideal" would have been. Arriving without notice at the dealership I was greeted at the door by a salesman named Jeff Gentry. After explaining what I was wanting to look at, he quickly took me out to view the vehicle. It was also a plus that Jeff knew Jeep vehicles even though it was at a Chevrolet dealership. He had the knowledge to answer most questions and also to show me just about every feature of the car. For once, a car salesman actually knew more than me after doing lots of research and reading reviews online. He then allowed me to drive the vehicle to see what I thought of the 3.6L six-cylinder as opposed to the 5.7L V-8 that was on my wishlist. He was perfectly OK to let me decided whether it was adequate or whether it was a deal breaker for me. After driving for a good 20 minutes up hills and at freeway speeds (and beyond), it's ability and power actually surprised me and I found myself quite satisfied that the vehicle would meet my needs quite adequately. Then came the issue of price, trade-in, financing, and the usual negotiating aspects for the vehicle. I had already researched prices and to be hones their price was one of the best already out there for the model, mileage, and options. So I wasn't sure how much of a deal I would get. The process was quite straight forward and at no time did I feel like I was being pressured or being asked to do something that I didn't want to do. The trade in value was slightly on the lower end, which I expected it to be in the initial offer, but by the time we ended up with a deal several key issues of tires, fluids, AC service, and bit more trade value was all accomplished and I feel I was treated fairly and appreciated Jeff's whole demeanor and expertise. I would buy from Jeff again, and that is NOT my usual experience with most car salespersons. The financing was also just as easy and non-pressured with Curran Ragan. Options were presented and explained and the decision of what to buy, or not buy, what coverages to have, or not have, and even the final terms and payments options were always up to me without pressure to "upsell" or give me what I didn't need or want. Kudos to Curran and Jeff for a great buying experience at Michael's Chevrolet in Issaquah, WA. Definitely very easy and good to work with, not to mention the delicious coffee/mochas available for free too. Couldn't have gone any smoother and in a couple days, I expect to return to pick up the vehicle with the new tires, fluid services, and ice-cold AC. I wasn't expecting to buy when I walked in, but came out a very happy owner of a 2014 Jeep Grand Cherokee Limited with all the right options and the right price too. More

Very good used car buying experience Jeff Gentry provided exceptional customer service from the initial phone call to the completion of the purchase. He was prepared when I arrived and w Jeff Gentry provided exceptional customer service from the initial phone call to the completion of the purchase. He was prepared when I arrived and was patient with me as I spent time with the car. Of my many car buying experiences this was one of the best. It was a respectful transaction. More

Great buying experience! I had gone in to get the oil changed in my previous vehicle. I decided to browse for a used vehicle and was met by Casey. He was very helpful in narro I had gone in to get the oil changed in my previous vehicle. I decided to browse for a used vehicle and was met by Casey. He was very helpful in narrowing down what I wanted and Curran went the extra mile in getting me a great deal! Overall I had a great experience and would definitely recommend going to Michael's Chevrolet! More

A good transaction I shopped online for a certified car. Found one here that was just what I was looking for. We negotiated the deal over the phone and I flew from N. I shopped online for a certified car. Found one here that was just what I was looking for. We negotiated the deal over the phone and I flew from N. Ca to Seattle. Jeff Gentry, the salesman, picked me up at my motel the next morning and drove me to the dealership. The car was exactly as represented. Had a very smooth transaction and not only did they wash it before I departed, they filled it with gas. A nice touch. More

Easy experuence Curran was great to work with and very accommodating throughout the process. Financing the car was simplified by showing numerous options and scenario Curran was great to work with and very accommodating throughout the process. Financing the car was simplified by showing numerous options and scenarios. Overall an easy experience. More

Good old fashion customer service We could not find a van in our area and they had one. Spoke to Craig twice on the phone and one email. Drove three hours on a Sunday and he had me out We could not find a van in our area and they had one. Spoke to Craig twice on the phone and one email. Drove three hours on a Sunday and he had me out of the office in less than 45 minutes. The customer service was over the top. Good old fashion customer service. Thank you Craig and staff for making it a painless and enjoyable experience. Even though three hours away I/ We will recommend to others. More

My experience was painless. I was treated very well at Michaels Chevrolet in Issaquah. My car was totalled, so I was in need of a vehicle quick. The dealer found me a great dea I was treated very well at Michaels Chevrolet in Issaquah. My car was totalled, so I was in need of a vehicle quick. The dealer found me a great deal that and got me through the process painlessly. More