Evergreen Chevrolet

Great buying experience, worked with us to get the right car So when it came time to look for a Suburban, we first were thinking a used one so we went to Good Chevrolet since they had a lot of them online. Afte So when it came time to look for a Suburban, we first were thinking a used one so we went to Good Chevrolet since they had a lot of them online. After getting there and getting mediocre help, we were going to head home and then thought we would stop into Michael's Chevrolet and see what they had in stock. Our family members had bought several cars with Chris Otake as their sales person, and they were very pleased with their experience. He happened to be in there and right away was attentive and helpful. He was the only person I have ever talked with who knew some of the nuances of the rental returns vs a regular used one. The rental returns did not have the towing capabilities and would not have done what we needed it to do. With limited inventory of 2014s, and the prices of 2015 Suburbans being high with the new body style, he helped us look at the difference of getting new vs used. Not wanting to make a rush decision, even though Chris stayed well beyond closing hours, I went home to think about it and came back the next day. When I was deciding not to buy, Chris was very low pressure and wanted to make sure we did what was right for us and come see him when we were ready if we needed to wait. There was another Suburban that was an LT, and several thousand cheaper, but very loaded. He brought it around for me to look at, and it had every option and more that we wanted, but for almost 10% cheaper. We ran the numbers and looked at financing rates and pulled the trigger and I was able to get my wife a beautiful 2016 Suburban for Christmas. Chris followed up later, even a month later now, letting us know the plates were in, answering questions about floor mat options, and making sure we got all the perks that came with buying a new car from Michael's. Service staff and parts department have been great too. We got the Chevy floor mats and did not like how they covered, so they returned them with no problems and we ordered the weathertech floor mats, which are awesome (highly recommend those). Overall, I have been very impressed with the dealership as a whole and must thank my cousin for the recommendation to work with Chris Otake. Chris- thanks for all your help and I will hit you up when I am ready for a new truck. -Brandon More

Straight Forward, No Pressure I recently purchased a 2015 Chevy Cruze LTZ from Michael's Chevrolet of Issaquah. I had been searching for a new or newer used car for about 3 years. I recently purchased a 2015 Chevy Cruze LTZ from Michael's Chevrolet of Issaquah. I had been searching for a new or newer used car for about 3 years. I decided I wanted to purchase from Michael's after visiting the dealership and test driving a couple of cars and working with one of the salesmen there, James. Another plus for me was that Michael's seemed to offer the most certified cars over other dealerships I had been checking out. (And I had checked out a LOT of dealerships over the last three years!) The car buying process there was pretty straight forward. My only slight disappointment was not being told the exact percentage rate for financing the car at the time of the paper signing. We had been told the approximate percentage rate before hand but it would have been nice to know what financial institution was going to be used and the exact rate without having to ask at the point of paper signing. Another big plus for me is the dealership is right around the corner from where I work. More

Easy and pleasant I just wanted to take a moment to thank Michaels and Chris Otake for a positive sales experience. Often times buying a car can be a bit intimidating, I just wanted to take a moment to thank Michaels and Chris Otake for a positive sales experience. Often times buying a car can be a bit intimidating, but Chris made it a pleasure. He is just a positive guy and was very patient with the entire sales process. He treated me with respect and there was no pressure to do anything I wasn't comfortable with...and I got a travel mug to boot. Thank you Chris and Michaels! More

Great experience Straight forward and honest purchasing experience. Kevin Blier is a great salesperson to work with. Very happy with the whole process and walked out t Straight forward and honest purchasing experience. Kevin Blier is a great salesperson to work with. Very happy with the whole process and walked out the door with a good deal. Week be back again for sure. More

Great Car Buying Experience! My husband and I have been looking to replace our 2003 Tahoe for the last few months, and the process has not been delightful. We visited a lot of dea My husband and I have been looking to replace our 2003 Tahoe for the last few months, and the process has not been delightful. We visited a lot of dealerships and ended up leaving disappointed or angry with the service. I called James at Michael's to inquire about a Tahoe advertised online and he was extremely helpful in answering questions and educating me about the online capabilities. He was patient, direct and efficient. We ended up driving to the dealership that night and bought the car. It was smooth and the vehicle was exactly as James described it over the phone. It was a great experience and I would recommend James to family and friends. More

It was wonderful When I walked into Michaels Chevrolet I felt relaxed and no pressure. Kevin was very friendly and honest and make my car buying experience so much nic When I walked into Michaels Chevrolet I felt relaxed and no pressure. Kevin was very friendly and honest and make my car buying experience so much nicer then my last. I will be back for all my future cars. More

No pressure Pulling into Michael's Cheverrolet my stress level was high. After talking with Ralph Veliz and taking a test drive the stress was gone. I felt no sa Pulling into Michael's Cheverrolet my stress level was high. After talking with Ralph Veliz and taking a test drive the stress was gone. I felt no sales pressure, and ended up buying for a fair price. My purchase experience was nicer than expected. Thanks. More

Great Experience I couldn't be more pleased with my new purchase& with this dealership. They are very professional& extremely helpful. Myself, husband and our special I couldn't be more pleased with my new purchase& with this dealership. They are very professional& extremely helpful. Myself, husband and our special needs daughter came in to look at a 2014 GMC Yukon that I saw on line. Casey greated us with a smile and respect and even exknolwedge our daughter which most people do not. I explainded to him that I was only here to look and maybe buy he was very was knowledgeable and professional through everything and he worked to get me the deal the way I wanted it. He realized that I (the woman) was the one buying and was very gracious in how he handled things. Our experience at Michael's Chevrolet was hands down the best car buying experience I've ever had and I will recommend people to them. Thanks again Casey and the rest of Michael's Chevy team for all your help and excellent customer service. P.S. I just showed this to my husdand and he told me to write that he totally agreed...... More

Love my new Tahoe! Had a great experience with Jeff today. My husband and I are not a fan of long car buying experiences. We knew just what we wanted and he got us in an Had a great experience with Jeff today. My husband and I are not a fan of long car buying experiences. We knew just what we wanted and he got us in and out quick. More

What every car buying experience should be. I came here on a Wednesday to look at a used Lexus with Casey. He was super knowledgeable and professional through every stage of my buying experience I came here on a Wednesday to look at a used Lexus with Casey. He was super knowledgeable and professional through every stage of my buying experience and he worked tirelessly into the night to get my deal done just the way I requested. By Thursday afternoon I was back at his desk with a huge smile on my face picking up the keys to my new ride. The experience I had at Michael's Chevrolet was hands down the best car buying experience I've ever had and I have already recommended multiple friends and family members to them. Thanks Casey and the rest of team Michaels for being awesome! More