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Evergreen Chevrolet

Issaquah, WA

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292 Reviews

1601 18th Ave. NW

Issaquah, WA

98027

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Showing 292 reviews

November 18, 2019

I popped in for a late quick test drive of a Silverado. I was doing a comparison between Chevy and another make. My 10 minute test drive led me to buy that very truck that Ralph decided to take me on a s More

by Brian
Recommend Dealer
Yes
Employees Worked With
Ralph Veliz
Nov 19, 2019 -

Evergreen Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Ralph and the rest of the Evergreen Chevrolet team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. -The Evergreen Chevrolet Team

November 15, 2019

Went in for GM brake recall, was told it would take up to an hour. Was in an out in 25 minutes! Plus waiting area had play area for kids, which occupied my two boys. More

by Jpgottsch
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 18, 2019 -

Evergreen Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Evergreen Chevrolet's Service Department. - The Evergreen Chevrolet Team

November 11, 2019

Great experience told them what I wanted for my trade after being insulted at a chevy dealer in Bellingham and they were happy to oblige. They made me a fair offer I checked over the used tahoe I bought More

by Dl84chevy
Recommend Dealer
Yes
Employees Worked With
Andy baltra, Tony rehn, and Michael still
Nov 12, 2019 -

Evergreen Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. -The Evergreen Chevrolet Team

November 04, 2019

We have purchased five new vehicles from this dealership going back twenty years and have never had a bad experience with them. They know how to make their costumers feel good! More

by Joe McL
Recommend Dealer
Yes
Employees Worked With
Craig Bennett
Nov 05, 2019 -

Evergreen Chevrolet responded

Joe, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Evergreen Chevrolet. We can’t wait to see you for your next servicing appointment! -The Evergreen Chevrolet Team

November 02, 2019

New Car I have been coming to this dealership for many years for new cars and service. I have always had great service and good deals on new cars. Just want t More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bennett
Nov 05, 2019 -

Evergreen Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. -The Evergreen Chevrolet Team

August 12, 2019

Happy New truck owners! Kyle and the crew at Evergreen were so helpful! Kyle made us feel at home, he was courteous & friendly, helped us find exactly what we were looking fo More

by Sandy&Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Renfro, Andy, Michael Still
Aug 13, 2019 -

Evergreen Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. -The Evergreen Chevrolet Team

July 10, 2019

Sold a 60000 vehicle they said was inspected and safe, wrong After being lied to about their safety inspections, I find broken rim, gouged tire, rear seat broken. I know they want to sell a car but can’t they ge More

by Unhappywithevergreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forrest Freed and walley bailey
Jul 12, 2019 -

Evergreen Chevrolet responded

After speaking with you, I hope you feel better about the aftersale service you have received. Thanks again for your business. Best, The Evergreen Chevrolet Team

Aug 01, 2019 -

Unhappywithevergreen responded

No, I’m not. You telling me you had nothing to do with it. Then telling me I must have hit a curb without knowing it, then instead of letting me go to a close dealer for inspection and replacement you want me to drive 1.5 hrs to Issaquah to have you look at it. Knowing you have to order the tire in, and when getting it fixed it took a week to get the tire. Let me guess go home and drive back, on a gouged tire. Dealer is a joke. I bought a truck from Issaquah ford 15 yrs ago and got the same service. The owner of the two companies Daniel Rowe must be proud of the crap work his dealers have been putting in for years. Stay away from Issaquah dealerships!!!! Oh they did offer, after me repeatedly telling them they are failures for not replacing a 200 dollar tire to keep a satisfied customer, to pay for half the tire.. a joke completely

May 31, 2019

Transmission leakage problem I recently worked with service advisor Jordan Phillips on transmission fluid leakage. Jordan handled this issue very professionally and appropriately More

by backm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Phillips
Jun 04, 2019 -

Evergreen Chevrolet responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jordan is a great asset and we're thankful to have him on our team. We appreciate your business! -The Evergreen Chevrolet Team

April 13, 2019

Nothing but BS Don't ever buy a car from this dealership and especially not from the salesman Kyle Renfo. I just bought a used 2015 car with supposedly 19K miles on More

by hawk19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Renfo
Apr 19, 2019 -

Evergreen Chevrolet responded

Not what we like to hear..second key on used car is something we don’t always receive, however milage and safety is certainly guaranteed. Call me personally at 425-427-0101 and we can walk through the inspection and assure you are satisfied. Sincerely, Tony Rehn Executive Managing Partner - Evergreen Chevrolet

February 05, 2019

Scam Artist I bought a car 2 weeks ago and it broke down I had to continuously had to keep calling to get a hold of the salesman who sold me the car leaving messa More

by Scott18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John in Finance
Feb 08, 2019 -

Evergreen Chevrolet responded

Scott, I’m concerned to hear about this. Please contact me directly at 425-766-7777 so I can hear more about what happened and help resolve your concerns. Sincerely, Tony Rehn Executive Managing Partner - Evergreen Chevrolet

Feb 08, 2019 -

Scott18 responded

If you want to contact me go ahead because I have tried several times to contact you and I get the run around so it is all on you now. My name is Scott Wheeler. You have my number and address.