Everett Chevrolet Buick GMC of Morganton

Found vehicle from AutoTrader ad.... you never know what kind of dealer situation you will find at the other end when you contact one of these internet ads... BUT, this experience was a very good one. Darl kind of dealer situation you will find at the other end when you contact one of these internet ads... BUT, this experience was a very good one. Darlene was fast, friendly, and responsive. All the right info was available and a visit to the dealership found the vehicle as good as advertised. The negotiation was smooth and friendly and the result fair to both buyer and seller. Overall, the experience was first rate compared to other dealership experiences. If I have occasion to do business with Darlene or this dealer again, I would not hesitate. More

I found our truck on the Internet.I contacted the dealership via email and telephone.We got in touch with Darlene Suttle.My family traveled from Jacksonville area in Florida.We arrived at the dealers dealership via email and telephone.We got in touch with Darlene Suttle.My family traveled from Jacksonville area in Florida.We arrived at the dealership 30 minutes after the dealership was closed.They were awesome enough to take care of our paperwork and hold open the dealership for us untill we got there.Our paperwork was ready & our vehicle was waiting for us!!!!:-)Darlene was amazing!!!!:-)Philip Nicholson our finance manager,knocked it out of the park with our paperwork!!!:-)We The Ashmore's, want to say thank you so very much for going above and beyond for customer service!!!!!!:-)This is the absolute best experience we have ever had purchasing a vehicle!!!!!!:-)A special thank you to Darlene Suttle for calling the next day to make sure we made it home safely!!!!!!:-) More

Darlene Suttle was our sales person and was very friendly and helpful. Rob Garrison was the friendly sales manager who talked to us about price and completing the sale. We felt very comfortable with thos and helpful. Rob Garrison was the friendly sales manager who talked to us about price and completing the sale. We felt very comfortable with those two people. Then we met the financial manager, Philip Nicholson. He started off as friendly enough, but when we declined all of the insurance "options", that he was trying to shove down our throats, he became rude and snotty. In his haste to get us out of his office so quickly, he did not include all of the documents due us. With Darlene and Rob's help we finally received all of what we should have gotten that day, two weeks later. I suggest he gets a review course in customer relations. Doug Minton was very helpful getting us familiar with the cars functions before leaving the lot. We must also mention the very helpful man, whose name we don't remember, who detailed the car before we left. Very nice! Overall, not a bad experience. In the future, we're hoping the service dept. is a good experience as well. More

Just purchased a Chevrolet Tahoe. Tom Truitt was a great salesman. He did not push us and let me and my husband take our time. He is not your typical "car salesman" He was very helpful and met all of our ne salesman. He did not push us and let me and my husband take our time. He is not your typical "car salesman" He was very helpful and met all of our needs from start to finish. He went out of his way to make our experience with him and the dealership pleasant. I feel as though he gave us a fair price on our trade and our new purchase. I did not walk away from the deal feeling as though I was taken advantage of. I would definitely do business with Tom and the dealership again in the future. Thanks Tom for all your help Kim Crowe Shelby, NC More

We are very happy with the way we were treated and also with the vehicle we purchased. They met our demands and were friendly and professional. with the vehicle we purchased. They met our demands and were friendly and professional. More

I brought my bmw in for state inspection on the recommendation of Doug Minton The service dept was friendly and efficient. I have recommended to hospital co workers to give the dealership a try recommendation of Doug Minton The service dept was friendly and efficient. I have recommended to hospital co workers to give the dealership a try if they are in the market for a new vehicle or service. I tell them to ask for Marty in service or Doug in sales More

Met outside by Dillon Smith right away. Listened to what we were interested in and showed us several options right away and then offerred an alternative model for us to consider. Was extremely patient with we were interested in and showed us several options right away and then offerred an alternative model for us to consider. Was extremely patient with us and answer our questions quickly. Was assisted by Tammy Nink in the negotiations. She was delightful and not pushy, but very fair. Lastly the finance paperwork was done quickly by Phil Nickelson. Dillon called us later that evening and asked us how we liked the ride and offered to answer any new questions we had. Next morning, we got an email thanking us for purchasing from them. Very positive experience! More

I really didn't stop with intention to buy. After speaking w/Charles and Rob, they convinced me that I had found the right Dealership, because they located the vehicle that suited my needs and with t speaking w/Charles and Rob, they convinced me that I had found the right Dealership, because they located the vehicle that suited my needs and with the best offer even after I had shopped with surrounding Dealerships. They were extremely courteous and I was impressed that Charles followed up with me on several occasions about my satisfaction. Love the truck and would not hesitate doing business there again. Thank you! More

THE SERVICE DEPARTMENT REPLACED A DOOR HANDLE, DUE TO FAULTY CHROME TRIM, AND THEY PAINTED THE NEW HANDLE TO PERFECTLY MATCH THE SPECIAL PLATINUM ICE TRICOAT FINISH ON MY VEHICLE. LOOKS PERFECT!!! FAULTY CHROME TRIM, AND THEY PAINTED THE NEW HANDLE TO PERFECTLY MATCH THE SPECIAL PLATINUM ICE TRICOAT FINISH ON MY VEHICLE. LOOKS PERFECT!!! More

Darlene and others at Rooster Bush in Morganton were very eager to help us find a nice SUV that would satisfy our needs for safe travel and economic transportation. We will feel comfortable asking them of an eager to help us find a nice SUV that would satisfy our needs for safe travel and economic transportation. We will feel comfortable asking them of any concerns we may have or questions about the "bells and whistles" on the 2011 Chevrolet Equinox we purchased. Dave & Jackie Ward Morganton, NC. More