Everett Chevrolet Buick GMC Cadillac
Hickory, NC
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I have bought my last 2 vechicles from Heath. I am pretty hard to work with but he met all my needs. He was very nice and he worked very well with me and my husband. Ed and I both are happy with you pretty hard to work with but he met all my needs. He was very nice and he worked very well with me and my husband. Ed and I both are happy with your new truck and traverse. When I buy my next car I will call Heath and I will recommend my friends to him Melinda and Ed Beam Cherryville More
I finally have the Tahoe that I had wanted for months. Kris Kerr and Everett Chevrolet worked out a great deal for me. I would recommend both to anyone looking for a good trade. Worth the drive to Hickory Kris Kerr and Everett Chevrolet worked out a great deal for me. I would recommend both to anyone looking for a good trade. Worth the drive to Hickory. Be sure to ask for Kris. More
Sales Rep Lynn Collins did an outstanding job with the purchase of my 2012 Convertible Camaro. She was very cordial and expedited the sale of the vehicle in the very best manner possible. Ryan Hoke was purchase of my 2012 Convertible Camaro. She was very cordial and expedited the sale of the vehicle in the very best manner possible. Ryan Hoke was extremely helpful in giving me detailed instructions on all options on the car, including OnStar, bluetooth, etc. I could not be happier with the experience I had with the staff at Everett and I would definitely recommend my friends and family to do business with this dealership. It was probably the nicest, easiest, best car buying experience I've ever had! Thank you! More
I have been searching for a Mustang Convertible for over 6 months when I came across this Mustang at Everette Chevrolet on the internet. I knew that I would drive any distance to get what I REALLY WANTED s 6 months when I came across this Mustang at Everette Chevrolet on the internet. I knew that I would drive any distance to get what I REALLY WANTED so I inquired about this one. Neil Parsons contacted me pretty quickly which surprised me since it was late at night. We then talked about Mustangs since he also owned one (unlike other dealerships that had no idea what they were talking about). To make a long story short.....I bought this Mustang Convertible because it's what I WANTED.....but Neil Parsons impressed me the way he conducted himself during and after the sale on the phone (I personally can't stand Salesman at Dealerships because of the way I've been treated in the past). I have never bought a car sight unseen but this time I took a chance. The car was delivered to my door THE NEXT DAY.....I never had to walk into the dealership and face the stress of dealing with salesmen. Neil never pressured me into buying this car. He had this car washed and waxed and the inside of the car and the engine also were spotless. The only disappointment was the car was almost out of gas on arrival, only 59 miles left....most of the time when you leave a drealership the car is on full. Other than that....I can fully recommend this dealership and Neil Parsons if your looking to buy a car. More
Mike was so easy to work with, no pressure, worked to get me the best deal. worked trade with him over 2 other dealerships Ryan was extremely knowledgable, worked fast and efficient, good addition to to buy me the best deal. worked trade with him over 2 other dealerships Ryan was extremely knowledgable, worked fast and efficient, good addition to to buying process Andrew got a good rate, fast and efficient, in and out, like i wanted More
Sim is a great salesman and easy to work with. Everyone at Everett is very friendly and willing to help have bought 5 vehicles from them and plan on purchasing from them in the future. at Everett is very friendly and willing to help have bought 5 vehicles from them and plan on purchasing from them in the future. More
It was professional job. I had one of the most pleasant and informative car buying experiences I can remember. I will strongly recommend you dealership to my friends. Thanks and Good Selling! and informative car buying experiences I can remember. I will strongly recommend you dealership to my friends. Thanks and Good Selling! More
All I need to say is I was well pleased with every aspect of our purchase. I will say that Ryan is worth his weight in gold to your dealership. Most dealers, as soon as you sign the bottom line they hand you of our purchase. I will say that Ryan is worth his weight in gold to your dealership. Most dealers, as soon as you sign the bottom line they hand you the keys and your on your own...The service Ryan provided was top notch and not expected. This was our first purchase from Everett Chevrolet..but it won't be our last. Thank you so much!!! More
This was my first visit to Everett Chevy and I purchased a 2006 Chevy Colorado truck. The outside was detailed nicely but the interior was dirty. I spent over an hour detailing it. Huge coffee stain on the a 2006 Chevy Colorado truck. The outside was detailed nicely but the interior was dirty. I spent over an hour detailing it. Huge coffee stain on the floor and the seats were filthy. the dome light had no bulb and the windshield wipers looked like the original equipment. Everyone that I dealt with was friendly and helpful. More
My service visit was in January 2011, but having just discovered this site, I wanted to write a review, just to recognize what stellar service I received at Everett. I'm not here to denigrate other dea discovered this site, I wanted to write a review, just to recognize what stellar service I received at Everett. I'm not here to denigrate other dealerships, but it's part of the story. In August 2010, the BCM (Body Control Module) on my sister's 2001 Saturn LS200 failed, rendering the airbags, park/shift solenoid, and myriad other electric functions inactive. This car is nothing to look at, but the Ecotec motor runs sweetly, it gets good MPG, and it has low mileage, so it was well worth having the BCM replaced correctly. Having been in auto parts previously, I knew that the BCM wasn't commonly offered in the aftermarket, and also knew that it was not worth trying a salvage unit. I removed the gauge cluster, radio, HVAC control and center console to check for any wiring shorts or burned-out grounds. Not finding any wiring problems, I ordered the part through my local dealer and showed up early on a Monday morning for its installation/programming. I already had removed the glovebox and old BCM to save that much time(labor). The programming of the new BCM corrected most of the issues, but the service tech failed to sync the new unit with the SDM (Sensor Deployment Module), meaning that the airbags weren't functional. (This also meant that the odometer wasn't reset correctly, and the remote keyfobs weren't working.) This was about the time that the service managers began acting like the Saturn was some unknown foreign car for which they needed special service equipment. The Saturn LS was a clone of the Malibu/Cutlass/Vectra, built in Delaware, so I wasn't buying that. The car had to get back to Raleigh, so I accepted their suggestion that any GM dealership down there would try the replacement again. My sister took the car to a large dealership in Cary, who agreed to replace the BCM and reprogram it under warranty, but they needed my local dealer to cover the labor...guess what; no reply from the local dealer. So, in January I had the car again to try to address the issue. The local dealer had the car for nearly 3 weeks, and finally, after several *rude* interactions, (the service manager was actually RUDE to my 80-year-old mother, who has bought so many cars there over the years) the service manager conceded that his department could not fix the car. Every excuse in the book. They did order a new BCM, and that's when I booked an appointment at Everett. First of all, there were several signs welcoming Saturn owners to the garage. I was immediately greeted by a service writer (can't remember the name) who welcomed me and listened to the list of symptoms and attempted repairs. I was surprised that he listened so well, because then he passed my case to service writer Jonathan. Not that it mattered, because Jonathan listened to the whole story all over again both from the first service writer and from me. When I diagnose/maintain/repair any vehicle for a friend or family member, I am always sure to *explain* what I am doing and why, whether or not it makes a difference. Most garages or service departments seem to try to obscure what they are doing. Jonathan clearly explained that he understood the situation completely, and clearly described what the technician would do. Newly reassured, I retired to the wi-fi enabled lounge, and hoped this guy knew what he was talking about. After about 1 1/2 hours, the car was ready. I asked Jonathan if this had been anything difficult, and he said it was a little bit tricky to reprogram the BCM, but you just had to do it right. Every one of the failed functions on the Saturn was restored. I left the Everett parking lot feeling absolutely jubilant, finally, after a 6-month hassle, able to text my sister that her car was fixed. It was such a pleasure to walk into the local dealer, hand in the mal-programmed BCM, and tell him that Everett had fixed it, and with *great* customer service. Would you believe that he replied "That's great, and they're not too far away." ?!! I am a die-hard GM fanatic, and wish that every dealership offered the polite, intelligent service department like you do. I will gladly travel the 40 miles, bypassing 2 other dealers, the next time I need factory service. Keep it up, and step it up...There's Yukon, Envoy, Impala, Suburban, Silverado, Vue, Sierra, Tahoe, & Aztek in the family, so I will keep high expectations. More