
Everett Chevrolet Buick GMC Cadillac
Hickory, NC
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Hey I am Lisa I just want to thanks everyone at everett chevrolet for assisting me in the purchase of my camaro the sales team and staff were very friendly and work hard in reaching the price i needed on m chevrolet for assisting me in the purchase of my camaro the sales team and staff were very friendly and work hard in reaching the price i needed on my camaro. They answered all my questions and helped me in my purchase. Everett chevrolet is the best dealership I have worked with. Keep up the good work. Thank You, Lisa Bumgarner More
Great job overall by all parties involved. Everett made this transaction easy, quick, and painless. Salesman Jaime Garcia listened to our every need and came through with delivery of those needs. Dwayne Gu this transaction easy, quick, and painless. Salesman Jaime Garcia listened to our every need and came through with delivery of those needs. Dwayne Gurley, sales manager, was great to deal with and didn't haggle me over my trade-in like some other dealers. Liked the new building, service, and delivery. ALL WERE GREAT TO DEAL WITH! More
I rated the quality of work a 2(bad). It had nothing to do with Cathy, she was great. It had to deal with the van when it was delivered. The outside was in excellent condition. However, the inside had so do with Cathy, she was great. It had to deal with the van when it was delivered. The outside was in excellent condition. However, the inside had some issues. There were spots on the seats and the rear floor mat was very dirty and had some stuff that would not come off with wiping it down with some cleaner. I felt that the staff that did the cleaning of the inside did a poor job. More
After my vehicle was totaled Neil and all the people at Everett were super helpful from the body shop that assisted in appraising the damage and talking with the insurance adjuster to finance explaining al Everett were super helpful from the body shop that assisted in appraising the damage and talking with the insurance adjuster to finance explaining all the options for financing and warranties. Truly though Neil is the reason this is the 3rd vehicle in two years we've bought from Everett. If you're looking for a vehicle go to Everett and ask for Neil Parsons, then enjoy your vehicle and feel at ease when you return for regular service and maintenance. Highly recommend all aspects of this dealership. More
Very pleased with the service that i recieved from every one at Everetts. They worked very hard to get my into my new truck,went the extra mile to do what was asked of them. I would definitly recommend this one at Everetts. They worked very hard to get my into my new truck,went the extra mile to do what was asked of them. I would definitly recommend this dealership to anyone. More
I was highly pleased with Everett Chevrolet, their staff, and my buying experience. Having traveled 250 miles to purchase a vehicle, I was very impressed with the dealership, as well as the vehicle I purchas and my buying experience. Having traveled 250 miles to purchase a vehicle, I was very impressed with the dealership, as well as the vehicle I purchased. Jim Richardson was a great sales person to work with, and answered any question I could think of about the vehicle. As this was the first vehicle I have purchased from a dealership in the last 8 years, I am pleased to say that I was not turned away by seller tactics, or the usual humdrum that is synonymous with car dealerships. I would recommend Everett to anyone in the market for a new or used vehicle without a second thought, and will continue to recommend and inform everyone that compliments my new truck about the wonderful dealership in Hickory. Thanks! More
The best car buying experience! Kris was easy to work with and willing to answer all questions throughout the car buying experience. We were given incredible training from Ryan once we purchased the car. with and willing to answer all questions throughout the car buying experience. We were given incredible training from Ryan once we purchased the car. He was patient and gave clear directions on how to work the features in our new car. More
We recently bought a used car from Everett Chevrolet. It’s a beautiful car with low mileage, the price was very fair, and one of the lowest on the internet for the condition of the car. Tom Truitt was o It’s a beautiful car with low mileage, the price was very fair, and one of the lowest on the internet for the condition of the car. Tom Truitt was our salesman and he was extremely helpful and knowledgeable. He was a great salesman without leaving you with the feeling of being sold. Our experience with him alone was fantastic and if we were rating him alone he would get 5's all the way. However, we had a few issues with the dealership itself. I rated customer service poorly for the following reasons: We bought the car on a Thursday and it we did not actually receive the car until the following Tuesday. It wouldn't be such a big deal except we were told it would be ready Friday, then Monday, then finally Tuesday. We even took a little higher interest rate than we qualified for to make it easy and get the paperwork finished that night! As a business owner, if my employees have to stay a little late or longer than usual to make the customer happy, then we stay till it's right. Instead of staying an hour or two longer, they completely disregarded customer satisfaction and kept pushing us off till the next day. On Monday night (4 nights after originally purchasing the car) we were finally offered a loaner vehicle, but refused it based on the fact we live 30 minutes away and it inconveniences us more to pick the loaner vehicle up. The car was being detailed and removing a pinstripe in the body shop. The quality of the body work was excellent, but the detail was not thorough at all. One would think if it took that long to detail something, it would be perfect when it was finished. This was not the case. There were crumbs, paperclips and change underneath the seats and in the crevices of the seats. The dash had not been wiped down at all and there was a sticky mess in the back cup holder. I do not expect a new car to be 100% perfect, but when you pay over $30k for something you don't anticipate having to spend 2 hours when you get it home getting it clean...and it did come clean! It's not as if these were permanent stains. Where the pinstripe had been removed had been waxed, but the wax job stopped after the pinstripe area and did not go above it. As I said, Tom Truitt was excellent at his job and don't get me wrong, we love our new car! But if we had known lack of professionalism and customer courtesy of Everett Chevrolet, our ultimate decision may have been different. Just keep this in mind if you decide on this dealership! If you do settle on Everett, definitely use Tom Truitt. He does a great job and was the only redeeming quality about our experience. More
I have worked with literally hundreds of dealers in the past 50 years and can truly say that my recent purchase experience was one of the best ever. The salesman worked tirelessly all day to locate the exa past 50 years and can truly say that my recent purchase experience was one of the best ever. The salesman worked tirelessly all day to locate the exact car that we wanted and there were no surprises when we went to close the deal. Everything was exactly as it had been presented to us over the phone by the salesman. The finance manager also did not try to force us with a list of extras that we didn't need and was very knowledgable and respectful. This is certainly not one of the auto dealerships that sometimes give the car industry a bad name. The best thing about the purchase is that we now own a GREAT AMERICAN CAR!!! David Phillips Retired More
Great experience with Everett Chevrolet and my sales person, Jim Williams. Jim was very informative and helpful as I chose between a GMC Acadia and a Buick Enclave. I looked at and test drove an Acadia person, Jim Williams. Jim was very informative and helpful as I chose between a GMC Acadia and a Buick Enclave. I looked at and test drove an Acadia the first day. A couple of days later I called Jim and told him I was interested in test driving an Enclave. He had the car gassed and ready for me when I arrived. He was also able to give me the information I needed in comparing the two cars. I chose the Enclave and love it! I was very pleased with my experience and would definitely recommend others to buy a vehicle from Everett Chevrolet. More